Van Heusen

Came here to help my Dad find a suit. First off, NO ONE greeted us when we walked in although there were two staff at the registers and we were the only customers in the store this last Thursday 10÷1÷2015 around 6pm. They were talking to each other and I guess didn’t realize we walked in. Then we were searching for shirts, and had to hound one of them to help us and asked to measure my Dad. He then gave us the measurement in which my fiancé had to enter into his phone so we didn’t forget. The guy (tall young guy) then didn’t even offer to help us find the size for my Dad. We were shuffling through all the shirts, when we couldn’t find it we then had to find one of the staff again to ask if they had the size in the back? They at least checked for that, told us they didn’t have it then went again on their merry way. Ok, if it was busy I may have understood their lack of attentiveness towards us but seriously, we were the only ones in the store! We ended up finding what we needed on our own, and I understand that this isn’t a high end suit store but come on? Help a customer out please!!! We were there for over an hour due to I believe us doing their job and it could’ve been a shorter more pleasant experience if the staff actually assisted us. Definitely need some staff training on customer service. The store looked nice and merchandise organized.

Love their 100% cotton pants and shirts. Great prices!

I never noticed this store even though i frequent the the Livermore outlets all the time. I was in need of dress shirts so i gave them a try. I was surprised at the quality of cloths. The shirts were laid out in a very organized way and made it easy to find what i wanted. They even had a discounted section which was very easy to find things. The prices were good. They were not substantial savings compared to normal retail. Van Heusen the brand has been elevation themselves over the years. They actually have two 49er hall of famers as their spokes people. (that maybe why I am inclined to get their shirts).
Pros-​Good prices & organized. Very large Selection.
Cons-​Service. No one even talked to me the whole 25 minutes i was in the store until i got to the register. If it was not for this i may have even given them five stars.

This Van Heusen Store is located in the Livermore Premium Outlets. I’ve been here twice and so far I’ve been able to score some decent unbeatable bargains!
Went just this past Sunday to seek out all the various Labor Sales they have going on at each stores and this one had a pretty decent sale! Found some really good bargains. This is one store you definitely might consider wanting to hit up while here in the Livermore Outlets.
The store itself is pretty decent size wise and the layout is great as well, it’s not super organized nor is it super messy either. It can be in between.
Customer Service is great here. The employees are very helpful and the line moves pretty quickly at checkout. Be sure to join their new rewards program too, you get pretty good rewards if you spend a lot, which at this store you probably will!

This place isn’t bad at all, I mean it’s not a trendy store, but it does have a lot of classics, cardigans, argyles, paisleys. This particular time I hit the jackpot, not only did I have gifts cards to spend (from last Christmas) yea I know I know,. Anyway I got a beautiful teal blue cardigan for 80% of the regular price, now that’s my kind of deal.
As I sit here and write this review, I sort of wish I would have bought a few more colors… Guess we will heading back and if I am lucky they will still be on sale and I can grab a few more.

I have visited this store twice and both times, the experience has been great. Teresa (sp?) who I believe is the General Manager is great! Not only does she work with urgency but she takes care of people’s needs promptly. I can say that going forward this will always be my place to shop for Van Heusen products.