Walgreens

Wow, be careful in their parking lot. It was pouring rain when I drove into parking lot (visiting livermore area) and I couldn’t read the sign as you enter lot saying there’s a min parking time. (Also, most normal places on Saturday/​Sunday allow parking). Any how, I purposely parked right next to a doctors office door ‘far from the walgreens entrance’ and there we’re no signs inside the whole gate area in front of where I parked. Shame on them. It seems the store manager has nothing else to do but watch videos of people parking ‘illegal’ and then calling the towing company. Shame on them. If they noticed a lot of people parking in that lot doesn’t that show the sign isn’t working on the outside and should be posted in all areas inside. When I came back to lot my car was towed and I paid $ 315.00. This gives me a bad taste for Walgreens. I rather of spent the money on Walgreens. Shame on them. Lessened learned and maybe I needed better contacts. Note. When I went to see the towing company they mentioned that this ‘store manager’ last year kept calling them to tow the cars out of the lot. Shame on the store manager, obviously there’s a problem on your end as well. Put more no parking signs in your lot is my suggestion and start towing less cars!!!

this Walgeens proves they are not alike:
–a single cashier has to handle cashiering at 2 station, making the wait at the main station longer than necessarily.
–signs don’t accurately indicate where products are stocked.
–pricing wrong on soda i bought.
buys: boylan ginger ale, marked 1.29, charged 1.69
–a line was forming behind me so i didn’t say anything.
wasn’t cashier’s fault, she seem nice and courteous, very cool under the stress/​pressure.
–ginger ale 36 grams sugar, ginger taste overwhelmed by sugar
label hard to read. words jumboed together, than single lined.

Okay, so the store and most of its employees are great (the only reason for at least 3 stars)… Except for some people in the pharmacy department.
I had a very time sensitive prescription to be filled. It was very slow, There was only me and another man there. The pharmacist who is a woman (very helpful and nice) said it would take 20 minutes to fill. She then left it to the male pharmacist. After sitting in the waiting area for 45 minutes without being called, I went up to the front and asked what was going on. He then stepped about two feet to the right, grabbed the bag, and handed it to me, so presumably, it had just been sitting there and no one had bothered to let me know it was ready even though I was sitting 10 feet away and very visible. It takes a lot to actually upset me in a customer service situation, but it was so important that I collect the prescription in a timely matter that the complete lack of concern was really frustrating. Politely waiting will get you no where here unfortunately, so don’t be afraid to go up after 20 minutes and remind them that you have continued to exist.
I know it wasn’t just me; the other man who was there walked up to the counter after I arrived and complained that he’d been waiting almost an hour after being told 29 minutes… That should’ve been my first sign.

I was just there. I waited in line in their clearly defined waiting space through two customers.
A clerk, reddish hair cut in a bob, comes up, calls out «May I help you» and summons over a large guy who wasn’t even standing in line. Miss Bob proceeds to help him. When I was being helped by the first clerk, Miss Bob interjects herself rather haughtily and then went off rather dismissively… as if I really wanted her help… First clerk was nice… Miss Bob is clearly overly impressed by herself. Not inclined to give this Walgreens any more business than I have to.

I came in to get my passport photo taken after I phoned ahead to make sure it was OK but their printer was broken and there is 300 and something photos printing before me so I was supposed to wait for an unknown amount of time that they couldn’t tell me. Ended up going to UPS and having my photos taken there for cheaper and it only took five minutes

No wonder this store is a ghost town. First time I go in. It’s to pick up my pictures & the clerk says they’ve already been sold to someone …
Obviously, I’m shocked & worried, trying to think of what private pictures are now just in some strangers hands. (Creepy)
Nick the clerk says, «you probably already picked them up or forgot that you told someone else to pick them up»
Wow thank you Mr. expert customer service I appreciate your empathy in the matter …
Two fold — Unbelievable, that my pictures are in some strangers hands & horrible customer service. There’s plenty of places to spend my time & money — this isn’t one.
Side note: congrats Walgreens your my first bad review.

Very clean! And actually had what I needed from the pharmacy in stock! All you can ask for :) conveniently located next to Safeway so 8 don’t have to go to far out of my way

Safeway had been my preferred local pharmacy for years until my Medicare Part D plan indicated that Walgreens would be their preferred pharmacy. I had already been finding the Safeway pharmacy unresponsive, experiencing long wait times to get orders filled even when a doctor’s office faxed a prescription with plenty of time to spare. Then I noticed the pharmacy staff who had provided me great service over the years were replaced by others whose communication skills were second rate. I switched to Walgreens, and I’m glad I did. A few days ago, I was having trouble getting a new prescription filled because of a technical hangup with the prescription. Walgreens pharmacist Phuong went out of her way to reach out to my medical provider to get the necessary approvals, even though it was after my provider’s normal business hours. Walgreens’ service was fast, responsive, and above and beyond any service I’ve received in recent years.

Thank you Crystal for all of your help on my daughters prescription. Great smile too !
Clean store. Good people. Walgreens…

Beautiful store and pharmacy!
The staff is helpful, knowledgable, and quick. The store is brand new and kept very clean and well stocked. I am always greeted by a smiling face and told to have a nice day as I leave!
Extremely impressed and I will definitely continue to take all my prescriptions to this location!

A better-​than-​run-​of-​the-​mill Walgreens in my brief visit here. Had what I was looking for (which a local CVS did not have) and the lady behind the counter was friendly.
You know what to expect from a Walgreens, this fits the bill and gets +1 for not letting me down (lookin’ at you CVS… come on)

Kinks ironed out! I have now had more good interactions than bad interactions at this location. The pharmacy techs are on par with the Pharmacists which means they are great. In addition, a pharmacy tech, who’s name escapes me, was able to call my insurance on my behalf to have them fill a prescription that I otherwise would have to wait close to 2 weeks to get. Completely unexpected customer service!

Had a coupon so went to check it out. Smaller than expected so they don’t have the specific item I usually buy from the Pleasanton Walgreens. However, their sales prices on dental items, at the time of my visit, was outstanding. The staff was helpful and friendly and seemed happy to be there. I actually liked the smaller store because it gave more of a neighborhood store vibe and less of a big box impersonal store vibe. It was quick and easy to sign up for their discount program. I will shop here again.

This is truly one of the nicest Walgreens stores I have ever shopped at. It has recently opened. This store is well stocked with medical and makeup supplies like any typical Walgreens has, but it also has deli sandwiches as well as other food for sale. There is two great discount sections where you can find popular brand makeup and hair accessories for very cheap. There is great costume jewelry such as crystal bracelets for only $ 3. This place is definitely not your typical drug store!
Pros:
–this is a unique Walgreens with more items available then a typical drug store
–lots of popular brand name items on clearance
Cons:
–Nothing!

I’ve eagerly been awaiting this store’s grand opening for months. I drove past just a few weeks ago and it was still empty inside. Then just a few days ago my boyfriend told me it was open. So we decided to venture over this evening.
It’s smaller than I expected. They have all the items you would expect a drugstore to have. I was pretty disappointed with their weekly sale items. They were scarce. I went over to the grocery section because I have 5% cash back on my Chase Freedom card at drugstores right now. So I thought I would check to see if they had stuff I would normally buy at Safeway included in this weeks sale. Not only are there far less food items than CVS and Rite Aid, but barely any of it was on sale. There were no cereals on sale and only one or two snack items like cheez itz and other crackers. CVS always has 7 or 8 snack things on sale. I ended up buying some small boxes of Fig Newtons that were marked on sale as 99 cents each. My boyfriend got some trail mix and mixed nuts that were marked on sale for 2.99 each.
The girl who rang us up was so annoying. She was overly/​fake happy. She commented on almost everything we bought. Then when I handed her a coupon she started talking about how she loves coupons and her sister always uses coupons.
So we get home and realized that all of the sale items we got didn’t ring up correctly. The mixed nuts and trail mix rang up for 3.99 each instead of the posted 2.99. My Fig Newtons rang up 2/2.98.
I’m sure I’ll be back. But I hope they’ll fine tune a few things.