Functional Floors and Finishing

These guys were efficient, very professional and knew what they were doing. The job they did was excellent and I would definitely use them again.

Can’t seem to get the color on the new floor to match the old ones, even after the second try, The final finishing was blotchy, had to be rescreen and recoat. Expected more from professionals.

I had no issues with the person I spoke to on the phone when setting up both the estimate and the renovation. I did however, have a problem with the workers when they were in my house. It took them longer to complete my floors then they said and they weren’t even apologetic about it, they just blew it off. They didn’t do a good job in the corners, you can see the sanding marks. They left their fast food garbage in my house for me to pick up. And they took a hammer from my property. They were very unprofessional. I don’t recommend this company.

Workers were pleasant and nice. Refinished dining room floor. I think in some spots, sanding of old floor could have been better before staining, but not bad. Disappointed that the floor register is «sealed» with polyurethane, so I can’t lift it to clean out things that drop in. Also, I had 3 coats of polyurethane applied. Apparently they did not sand between as the floor is very bumpy. It can’t be seen thankfully as I do not get direct sunlight in that room. Just wish I would have known they weren’t going to sand between coats and wish they would have taken better care with the floor register. Project done 2 years ago and is holding up.

Very professional business and employees are courteous. Refinished oak floors in 2 rooms and did a great job.

The worker was pleasant and reliable, and the floors looked really nice following the completion of the job. In my quote, all of the closets were included, but we realized that one closet had been missed during the job itself. When I called regarding this, the person I spoke to was very reluctant to send someone out and instead was really pushy about wanting to refund me $ 13 (the value of finishing the closet). I was originally willing to take a refund, but since it was only $ 13, I would just rather have the job finished. He blamed me for not reminding the worker. In the end, the worker came back and finished it quickly and we put the extra coats on for him so that he wouldn’t have to keep coming back after each coat dried.
It’s been a six months and the floors still look pretty nice. I’ve noticed cracks and spots that weren’t there to start, and it seems like they are wearing rather quickly. Sometimes you even walk over a board and your sock might get caught. The floors are old but I had hoped for longer lasting quality for the price of the job. However, I am mostly happy with the outcome.

Professional, Timely. And Beautiful work! My room looks brand new! Thanks fella’s foe doing such an outstanding job!

Impressive quality job throughout. The floors glowed and are sure to be a selling point for perspective buyers. Appreciated inclusion of missing molding.

Overall a great job. They took care of any issues that arose. The price was fair and reasonable. Be sure to get the 3 top coats in your estimate. The last top coat makes the difference.

Our floors were over 100 years old covered in black adhesive. This crew restored with excellent quality, customer service and excellent pricing! Don’t look elsewhere — these guys are true professionals with a true desire to exceed customers’ expectations. They eventually did our entire house!

«I was more than pleased with functional floors! First they were ahead of the initial scheduled date, second they had taken their time on the floors. They were always willing to answer whatever questions I had even after they finished the project. I love my floors since they completed them. I would recommend them hands down! They are so efficient, reliable and reasonable! Please trust me, you will not regret choosing them!»

We’ve used Functional Floors twice now and had a great experience both times. Everyone we worked with at all points from the original estimate to the project completion was very polite and professional. Both jobs turned out perfectly and were completed on time and on budget. We’ll definitely use again and would highly recommend.

On-​time, efficient and my very old floors look good now. Main issue is really with the wording on the Groupon coupon so what I paid for the job was not anything like what needed to be done. The «Topcoat» is only for floors that are already in great shape and need touch up. I needed sanding and 3 coats which was 4 times what the Groupon cost. Functional floors didn’t offer a guarantee either (like someone here said they got) and I’d have liked more information about ongoing care of the finish — ie: how they recommend it should be cleaned and kept up more than «don’t use water».

First time Unilocal user reviews steered me wrong! Purchased a Groupon (or Living Social, don’t recall), and as usual found the coupon I had didn’t come close to the services I needed (nothing against Functional, this is just a typical LS/​Groupon experience in my opinion). The salesperson was very helpful and nice, but when it came to the install… YIKES, it was like a totally different company showed up!
First, the installers put nothing down to protect the existing hardwoods (which I had refinished the year before), tromped in dirt, sand, wet equipment… next, they didn’t put up anything to inhibit the sanding dust, TWO INCHES on my furniture 3 rooms away, we breathed it for a week after, along with the toxic fumes from the oil-​based sealant they used. The manager offered me «a couple hours of free cleaning”-took us two weeks, and we still have to have the ducts cleaned (yes, it was that awful). There were spots in corners and the closet where you could still see the filler (just sealed right over top of the spots too, lazy!)
The owner gave us a «discount»; what we should have received was a full refund, never again. Run Forest Run!

We had an estimate done by Steve, he came out, gave us a price and we hired them. The day they were supposed to start the job, the owner Chris called my husband and told him there is no way they could do it for the quoted price because we had old tile on one side of the room that Steve somehow missed. Are you kidding me? That is why he came out, so we did not go with functional floors because that was very unprofessional! We ended up using All Around Hardwood floors, they gave us a great price and did a fabulous job!!!

I just purchased a home in Livonia and needed to get my wood floors finished. I contacted three contractors and had them quote the job. Functional Floors was in the middle with their number, but it was very close to the low bid. I really like how Functional Floors presented themselves when estimating the job.
I was skeptical to let these guys in my house to work, but after the job was done I had no reason to be. The floors turned out great! I couldn’t be happier with their quality of work. They actually started on a Friday, cleaned up and sealed the floors on Saturday, and then added another sealant on Monday. All of the stains and marks were removed from the floors!
I was gone the entire weekend, so I just gave the guy a key to my house. (I had just moved in and didn’t have any items in the house.) I am very happy I chose this company to finish my floors.
SIDE NOTE: I had removed all of the quarter round molding and had nothing on the floors. Also… the polyurethane sealant smelled pretty bad for about 5 days. Obviously that’s not the companies fault, but just wanted to give you a heads up for your reference.

Worst experience ever ! Will write in detail after they are completely done with the our floor.

This is my first experience ever getting hardwod floors refinished; with the outcome i’m very pleased. The entire refinishing process took two day:
ONE DAY = removing old carpet, pulling up tacks and misc stuff, disposal, sanding, and sealer. SECOND DAY = second sealer was placed down.
Please note — the company doesn’t move furniture, so in preparation have everything should moved to a different area and any pictures hanging should be removed just for safety due the heavy duty machine running on your floors.
ALL IN ALL… i’m very happy with price and warranty (10 year); on the 5^th year they’ll come out to reseal your floor with no charge. :)
**Quote are available Monday through Friday between 8am and 5pm; if need special arrangement, then they are willing as well**