Mike’s Tire & Auto Service

I came here to have the wheels on my car re-​aligned after getting new tires. The two guys in the shop were sitting in the waiting room eating lunch. No big deal but it definitely made me feel a little awkward, intruding on them.
They ask who you spoke with on the telephone and what you were quoted for the work, which I found a little odd. I didn’t remember the name of the guy but certainly remembered the price. Make sure you remember or write down both when you call. Seemed to me like a way for them to make some extra cash on someone who wasn’t quoted or didn’t remember.
The work was done quickly– I only waited 15 – 20 minutes. The waiting room was alright, not super clean but not dirty either. There’s three large couches and a large screen tv to watch.
Overall I was satisfied with the service and didn’t have any issues.

Wanting to support a local and neighborhood business, I chose to send my friend here. Upon arriving he was not greeted friendly nor with an appreciate customer service oriented manner. He arrived and was told a very old mini van needed a $ 40 oil change and that it would last 5,000 miles instead of 3,000.He opted for the 29.95/3,000 mile oil change (which is still way too much). They proceeded to break off the dip stick stating «it’s an old car, things happen.» No apology, no offer to replace it, we had to insist that they replace it. We showed up the next day looking to replace the part promised, they hadn’t even called and gave us attitude when we inquired about it. Another day later we had to go back… driving there 3 days in a row for a simple oil change.
I can’t say I would ever go there again.