Quality Heating & Cooling

Update to Sandra’s post: you only offered to send out a Bryant representative contingent upon us taking this review down. We are free to review a business as we so choose if we feel service is not up to par, you cannot threaten and blackmail your customers to take a review down. Yes, you have been to our house numerous times, as I stated in my original review, and yet the problem still isn’t fixed. We have told you the AC still makes a banging noise, yet you’re still denying this? Unreal. We actually had a separate contractor come give a second opinion and he feels we do not need a humidifier. Sounds like another excuse to me because your company doesn’t want to take accountability to fix the problem. Our builder even told you guys to just install a new system. Your willingness to argue with your customers on a public forum just proves your lack of integrity and customer service.

Update: we finally received a call from Sandy the manager today after my previous review. She stated Quality Heating and Cooling would not come back to our home to fix the problems until I took this review down. Also said that our one year warranty would not be honored until this is taken down. I’d rather warn other customers of their shady business so it’s up to stay and we will see what the lawyer says about her threats. Like I said, AVOID THIS COMPANY AT ALL COSTS!!!
Update to Sandra’s post: you only offered to send out a Bryant representative contingent upon us taking this review down. We are free to review a business as we so choose if we feel service is not up to par, you cannot threaten and blackmail your customers to take a review down. Yes, you have been to our house numerous times, as I stated in my original review, and yet the problem still isn’t fixed. Obviously the visits were at no cost to us as we are under a one year WARRANTY! We have told you the AC still makes a banging noise, yet you’re still denying this? Unreal. We actually had a separate contractor come give a second opinion and he feels we do not need a humidifier. Sounds like another excuse to me because your company doesn’t want to take accountability to fix the problem. Our builder even told you guys to just install a new system. Your willingness to argue with your customers on a public forum just proves your lack of integrity and customer service.