Was back home visiting for the holidays when i ripped my contact and didn’t have a spare. I called probably 6 or 7 places in the area but nobody could help. When i called Advanced Optometry the Dr. spoke with me several times on the phone and got me in on short notice.
Nikki Z.
Rating des Ortes: 5 San Jose, CA
Was planning on writing this last night, as yesterday Rachel from here helped me enormously. We have taken our son here the last few years, and this year we have switched insurance co’s and its been a hassle getting his rx prescription after it had expired, even just to take it to our new eye Dr for his records. So after spending 2 hours at Kaiser, I called and spoke to Rachel at Advanced Optometry and asked her if she could PLEASE fax over my sons Rx, so I would not have to make 2 trips to Kaiser again. To make a long story short, we had the new exam done at Kaiser as there is no charge, but we went back to Advanced Optometry to order his contacts, as they are much more efficient here, and get things done better than Kaiser! I really appreciated what Rachel did, and it made me feel they cared about us as clients still, even though we used our insurance to have the yearly exam done. Thank you so much Rachel!!!