Allen’s Pet Resort

I took my dog here, looking for a boarder. I just got my puppy and this was his first time in a kennel. The staff was great, friendly and told me my boy was great. I thought they were reasonably priced and will definitely be back.

Do not take your dog here! The owners John and Cynthia are a joke. I guess they figure having a kennel is good money, that’s all they care about. They dont give a crap about your dog or their employees. They have a very high turnover with their help. The place is very old and worn. In the advertisement they show dogs running on grass, HA thats a lie! They are on cement floors (if you do not bring your dogs bed) Each dog is shifted out into a gravel yard for a short time. On busy holiday weekends they cram as many dogs as they can. Way more than they have runs for. I have seen them so packed that they put dogs in crates and ex pens in a certain room. Her husband John is an asshole who is mean to the dogs and not friendly to anyone! They should be run out of business. Her groomers are paid so low. She accepts dogs gives certain people huge discounts and the groomers only get half of a 20 dollar groom that took them 2 hours. Illegal for them to pay under minimum wage! The groomers and kennel help have such outdated equipment that they get injuries and never come back. Should Cynthia be sued for negligence? YES! Thats just the tip of the iceberg! The grooming dogs do not require vaccination proof so be careful. She will take aggressive dogs and put her kennel staff and groomers at risk too.

While there for training I witnessed the owner John kick his own dog in the ribs, tell another customer to hang her shih tzu in the air by its collar to discipline him, throw rocks at his wife’s miniature poodle to get him to listen, and more than one dog returned to their owners emaciated without anyone informing owners the dogs were refusing to eat. If you love your animals you do NOT want to subject them to this!

DOG ABUSE — I sued Allen’s Pet Resort in court and won, they abused my $ 2000 English Bulldog Winston and he suffered a 6 inch gash to his neck. We went on vacation and boarded Winston, we paid for an indoor air conditioned unit with outdoor access. When we returned home and picked him up he had a harness around his neck and was acting very scared and when we placed him in the car we removed the harness and found that his neck had a 6 inch gash and also the color blue from the harness dyed into his white skin/​fur. We informed Allen’s resort owner immediately while still in the parking lot and then rushed Winston to the emergency vet. The doctor said that it appeared that Winston was tethered to a fixed object such as a wall and then hosed down wet and left tethered. The harness was a Walmart harness and the manufacture plant gave us tests that were done on the harness to show that it would have to had been left wet for an extreme extended period of time (days at a time) for the color to transfer. We sued in Lodi Small claims and won a complete judgement against Allen’s for vet fees and court fees but nothing could ever take away the week of our beloved dog Winston suffering. This all occurred back in 2000 but the owners remain the same people. I am an animal lover and I can not suggest anyone use this business no matter how many years pass by.

Came for our first grooming appointment. We asked for a trim, but all they seemed to do was shave his belly and pluck his ears (his anal glands expressed later that day, so they certainly didn’t take care of that/​)
They have a general drop off time and then you pick them up later in the day, which is a little weird and I was very skeeved out that they didn’t ask for any vet records or a rabies certificate — I’ve never been to a place that doesn’t require those things.
But the one star is really all of the above, plus the huge fact that our dog ended up with severe razor burn on his belly that he began licking that night and which caused a three-​week dramafest of meds and wearing a cone. Not happy at all.

Great place for my pitbull Paisley while going on vacations that we can’t take her along on. I feel that she’s in good hands getting the attention and love that she needs while we’re gone. Everyone here is so nice and nonjudgmental to her breed. They can see she is a wonderful dog and treat her so nicely. She loves it there!

Allen’s Pet Resort is great! Our dogs love their visits there for grooming and extended overnight stays. They are excited when we go to Allen’s and don’t look back when we drop them off. The owner and her team love animals and treat our dogs like family. We have a special needs dog the team provides exceptional care for. The team always accommodates our schedules with drop off and pick up times. We definitely recommend Allen’s to care for your pets.

This place is pretty good. I have brought our dog here three different times, she comes out always looking fabulous when she’s done. The prices for grooming and other services are very reasonable. This place is way better than going to Petsmart or Petco. I’ve seen those places operate and I’ve heard horror stories of dogs getting cut open & needing stitches and end up going to veterinary after the visit to those places. I’ve actually seen some woman actually hugging a dog for five minutes straight because she loves dogs so much. The hugging calmed the dog down a lot. I just don’t see that being done at the big box stores such as Petco or Petsmart.

First weekend boarding experience for my 14-​month-​old pup. Allen’s was recommended by a friend. Instead of handling me, the owner was straightforward, saying the first stay had been somewhat stressful, the pup didn’t eat (which he rarely does anyway), and predicted he would want to eat and sleep heavily afterward. She charged only for a single day.
Pup’s fine, jumps in the car, happy as a clam, a little thirsty, no big sleep.
Now when we go there, he heads for the office and trots happily off with the handler. (His gear includes a nice, gently roasted bone or two.) He’s just as relaxed when I pick him up.
It’s hard to board your pet, but Allen’s appears to be doing something right.
Prices are very reasonable. They take care of your pet without pretending the dog is a child attending a high end Manhattan preschool.

We love Allen’s Pet Resort. My husband and I have taken our dogs there for years and have only rave reviews. When boarding two dogs at one time I was able to keep them together with no problem which made my dogs very relaxed. The staff is very kind and caring to the dogs I have brought in and they seem to know their individual personality. I love the fact that it is a heated and air conditioned facility. Allen’s is a very clean and safe environment and would recommend this facility to anyone.
Naya B

Went in to check out this place, as we are boarding our animals soon and was shocked to find that this place was anything but a «resort». It had a pet shelter feel to it and it just seemed and felt like a dingy place and unhappy. All of the dogs were barking uncontrollably, adding to the shelter feel. Pricing wasn’t too horrible, but I guess you get what you pay for.
Check out Sunset Kennels on Ray Road. Small, clean and family owned. Great pricing as well.