Best Western Plus I-5 Inn & Suites

I travel twice a year in California staying in other areas and stayed at this Best Western for one night stays twice in the last year; I base my review on this; the clerks are friendly, take phone reservations quickly, and the rooms have been spotless. Their departure breakfast is better than others I have tried. Employees pay attention to the food and keep the trays full.
Handicap rooms are well equipped and everything works. ⁴⁄₅ stars as I have only stopped twice and I’ve never given a 5; but I am a tough grader this is the highest I’ve ever given, as I have seen other hotels that I would not give a 3 to. To me the installation and operation of the handicap fixtures must be of the highest grade for the Disabled and not be worn out or loose.

I’m just going to make this short. When I first arrived at Best Western Plus 1, I’d thought it be a nice hotel-​but it wasn’t. When I came to park my car, I saw a homeless person sleeping. She was also all marked up with a red pen. When I came in the hotel there was sooo much flies everywhere. In the lobby, elevator, and in the hallways. But the room was so-​so. Over all it was ehhh.

A decently equipped hotel with some under-​building parking, though with a postage stamp sized pool.
A large enough room, decent bed, good bathroom fixtures and appointments. Not too much noise from I-​5. WiFi speeds of about 2Mbps down, 0.2Mbps up… Ok for email and web browsing but not much else.
Stained carpeting, missing trim pieces and a noisy heater/​cooler, very low water pressure and a shower that makes loud groaning noises take away from the expected quality.
The other bad news was that although our reservation was for a non-​smoking room, what we were given had certainly been a smoking room sometime in the recent past. All the «soft goods» (curtains, linens, etc.) in the room smelled of cigarette smoke and there were round burns in the bedspread and carpeting.
Not a great experience if you don’t like the smell of cigarettes — we’d say stay somewhere else, perhaps the Motel-​6 near Hwy 12 and Hwy 99 where we’ve stayed before and had fewer issues.

I booked through Priceline, and my first mistake was trying to save a few bucks by choosing this dump. Smelled of smoke covered up by bleach. Keys didn’t work, had to go back to the front. Short on towels and the local channels didn’t work.
Upon checking out, I asked to get a receipt to make sure no additional charges appeared. Front desk attendant Shabana (sp) refused, which is new to me because other hotels I’ve booked through Priceline have provided me a receipt, including 3 others we stayed at during this trip. HOWEVER, even if this is a policy, when I asked her if I could at least see that there were no other charges she said no I’m not giving you a receipt. Im pissed at this point and she proceeds to tell me «really, crying over a receipt. Fuck your life». Oh boy Is that in the Best Western handbook? She then threatened to call the cops on me, for what I’m still unsure.
When I called and told the GM about the events he said that didn’t happen and he watched the video. When I asked if there was sound on the video he wouldn’t give me a clear answer. I would love to see the video as well.
Frankly, I guess trying to save 10 bucks was the start of my downfall. This place is a dump and I wouldn’t let my worst enemy stay there. This is probably only the 2^nd time I have ever posted a review on Unilocal so if that tells you anything.

After driving all day we needed to rest. This place was conveniently located right off I-​5 in Lodi or the Flag City rest area. It is right next to a Taco Bell and a Gas Station so it basically had everything we needed. The room was very clean, very comfortable, very dark, and very quiet. I didn’t get to experience the shower because we needed to get going, but the breakfast was very good. I definitely would stay here again.

First I want to commend the wonderful service we received from the Front Desk Clerk that night. However, the stay (rooms), or lack there of stay (rooms) were terrible. The first room we went into was not even made up. Filthy and beds unmade. The clerk ‘RAN” up 3 flights of stairs to bring another room’s key. After unpacking we settle back to watch TV and noted, «Blood Spatter» (or what looked like blood () on the lampshade; we then checked under the sheets, and sure enough «blood stain» (or what looked like blood stain) on the mattress. We called the front desk clerk and she came right up, checked what we saw. I then told her I didn’t want to stay, I would like a full refund and would be leaving right away. She had our refund ready as soon as we came downstairs to depart. The clerk was amazing. Wonderful customer service. The hotel; not so much. I would never say at this hotel ever again. The management should be reprimanded, retrained, or better yet fired! They have lost me as a customer. I travel at least 20 weeks a year and will NEVER stay in a Best Western Hotel Again

Figured as I was traveling down I-​5 would just find a place to stay, as there are numerous hotels on the i-​5 corridor… this was a mistake.
There was a horse show, wine festival and of course the California fires, which put a strain on availability of the area hotels. I got one of the last two rooms available for about $ 120.00/night.
Located very close to the I-​5, this is a major plus. Was driving a moving van with a 12′ bed and very limited visibility. Parking was easily accomplished when I arrived, but getting out at 6:00 am was another story, while I had parked dead center of the lines, cars were parked quite close to my doors on both sides, and that was quite frustrating.
The room appeared quite nice at first glance, but was filled with the aroma of fresh paint, the toilet wobbled uncontrollably and the flooring bore many scars, cuts and scrapes from previous occupants. Nothing but fast food restaurants within walking distance.
The room did have a microwave oven which I did not make use of, nor did I consume the complimentary breakfast that came with the room.
Will put it this way… if I had a choice of lodging, would not have stayed here… the bed was not terribly comfortable and the location in Lodi smelled like manure.

We came here for the Cajun Blues Festival on Father’s Day weekend. Thanks to Unilocal reviews, we booked our stay here, and indeed, this hotel is clean. We were greeted by a nice young lady at the front desk, and she was extremely helpful. This hotel is also pet-​friendly. They have plenty of parking, and there’s also a parking lot underneath the hotel.
The breakfast area is decent size; however, the pool is super small, not complaining though, as our son still had a blast and made some friends. Our stay was pleasant, and we can’t wait to come back to explore more of Lodi. This town sure has grown; it’s way bigger than Galt & Winters combined.
Keep up the great work!

Clean hotel, close to freeway and easy to find, but the ac in my room didn’t work and no maintenance on the grounds

I can’t say enough about the service and the cleanliness of this place. We stopped, desperate to find a place to nurse and change our baby girl. They had no problem with us taking over their lounge for almost an hour even though we weren’t patrons. I wish more companies still treated people so well.

Out dated. Dirty carpeting, heater /​ac smelled moldy. Would have left but was exhausted and hwy was fogged in. Without a doubt the worst Best Western I’ve stayed at.

We stayed here because of the reviews. It was a quick stop, arrived late but counter help was great.
Breakfast was ok, as someone else commented, go early.
BIG issue is we were on backside and had major freeway noise… Otherwise clean rooms and decent beds. (Hideabed looked rough tho)
Would stay again but request front hotel room

Fair for Best Western standards, sure it was only 99.00 with tax but it was just a plain room (clean) lots of road noise. Breakfast was weak, but we all it was clean and only 100.00 night. Easy off and on freeway

This was my choice of stay in Lodi California on my way to my new home in Anaheim. Clean rooms with everything you need and more. Very friendly staff, and priced just right. I got a two bed room for just about $ 104 a night on the fly and it was so wonderful. Did I forget to mention the beds are so comfy??? Because they are! Looking for a nice place to stay for the right place and quiet… look no further than here!

Searched for two rooms for the night on my phone while in the car. Everything in Stockton or Sacramento was either sold out or much more expensive. Lodi was between the two towns and only $ 99 per room a night. The clerk was friendly and efficient on the phone and when we arrived for check in. Both rooms were clean and spacious and equipped with two comfortable queen beds. Pillows were fluffy, the linens felt clean and fresh and the AC was ice cold. We only stayed for the night, so we did not use the mini frig, the microwave or the pool, but did take advantage of the continental breakfast. Try the waffle iron! Yum! Our only complaint was the water pressure in the shower, which was almost non existent. Overall, we would definitely stay here again.

I will say it was clean. The breakfast looked okay, but I didn’t try it. It grossed me out that the coffee machine was in the bathroom. The refrigerator was very noisy as were the water pipes. You could hear the trucks whizzing by on 5 and stopping at the stop sign on 12 and taking off again. Staff was friendly and the price was right. Good central location if you are just passing thru for a quick shower and a sleep– a good deal. All fast food chains — not really my scene but it was a one time thing.

I love this hotel it’s super clean and the rooms are big. The price was great. Super friendly staff.

It is not often I go out of my way to rate a hotel but this place stood out for exceeding expectations.
This is a really clean and comfortable hotel. You can tell the sheets were recently updated and they were very comfortable. Pillows nice a fluffy; not smashed down to a one inch layer of noting like some other places. You will definitely get a good night rest.
The breakfast is outstanding. After a long night on the road and a great rest, you usually wak up famished. Everyone was ready for some eats and the place did not disappoint.
Suggestion: make your reservation in advance. Just as we arrived the last 2 queen beds were taken. lucky for us we reserved ahead of time.

Clean room quick checkin. Way to much noise in the room. Ya it close to highway with lots of truck traffic but im very hard of hearing and can still hear it. Parking is tight. Upstairs neighbor can hear everything he is doing including his wife. B fast typical best Western grub. Overall not bad wish I had ear plugs.

Telephone and toilet were not working and unusable at check in. After 2 complaints and giving up and going to bed. (I only made 2 complaints which I felt was a lot of effort on my part because it SUPER SUCKED having to catch the SLOW-​ass elevator to talk to the front desk) –apparently they like the company (of others), but not the work. Needless today, we checked out.