Complete Appliance Service

So i had to update, Dale just came by my place of business because of the Unilocal review, he then called me a douche bag, a pussy and an enemy of his now. This is by far the worst business practice I have came across. As always you can make your own judgment on him and his business practices but beware.

THE MAN YOU CAN TRUST!!! Dale is the best! He is knowledgeable, kind, respectful, personable, funny and TRUSTWORTHY! His fast response and quick thinking saved me today and my checkbook! His willingness to help me and get me in touch with the right people is a tremendous attribute for a business owner to have. All to often we all run into many business owners who are only looking out for themselves, while trying to score a few bucks. It’s that kind of behavior that makes trusting a business difficult. I’m so happy to say Dale was nothing like those slum businesses. He was refreshingly honest and trust worthy. A rarity in this day and age. I would highly– HIGHLY suggesting going to dale for your appliances needs. I will forever go to sale for anything and everything because I know that no matter what I’m in the market for or what kind of help I need I know dale will take care of me. This guy is the break and butter of Lodi!

I bought a washer and dryer from dale, he seemed helpful at the time, 3 days later the dryer stopped working his phone mail box is always full I had to finally go to the store to talk to him, he replaced 2 fuses then a week later it happened again 2 fuses again the 3ed time I said I want a different dryer, the 2ed dryer squeaked real bad he said it was the belt and it would get better in time, it did not get better in fact my dryer stopped working, again I tried to call mail box full finally got a hold of him, he was very rude after I told him what had happened and hung up on me. Come to find out it wasn’t the belt at all it was a bad motor! He is not honest and very unprofessional and a poor business man. very disappointed in him…

Bought a washer and dryer from Dale at a good price and since I bought them about a half hour before they closed I brought my truck to take them home with. But Dale said the time didn’t matter since delivery was free with purchase. Dale set them up in my garage and even included the hoses for the washer and vent for the dryer. I would highly recommend Dale to anybody

Dale is our guy. We bought a washer and dryer from Dale a year ago for a steal and the washer leaked last week. He came right out and come to find out we just put too much stuff in it and when it was filling it was splashing over. Nothing needed fix and he didn’t charge us. We forced him to take $ 20 to say thanks. Great guy, honest and straight with ya. What more can ya ask for?

The actual location is a bit small, but I’ve purchased a washer and dryer that I’ve now used for over a year about every other day, and still work fine even after moving from my apartment to a 4 bedroom home.
Since moving I also purchased a refrigerator from Complete Appliance Service and they were prompt with the delivery and easy on the pocketbook. The fridge has been great, just a bit of cosmetic damage on the sides which I was made fully aware of before purchasing. You can’t even tell while it’s installed in its nook.
The owner is a real gentleman — I would definitely purchase another appliance from here in the future!

never had a negative issue with dale the owner. he has been servicing my used appliances and trading into newer ones. always there when I need him. takes care of all family without question. has gone as far as climbing on my daughters roof to clean out the vent on dryer that I thought was a bad dryer. my family trusts in dale and his appliances. will continue to refer him

Best Appliance Store in Lodi! super helpful staff and great prices

DON“T TRUST THIS GUY!!!
I called and spoke to Dale the owner after getting a referral to his shop. I was looking for a extra large capacity front loader and he said he didn’t have any at that time. When I told him what was happening with our washer and that a repair guy said that it wasn’t worth repairing he told me that he had a used assembly available. When I asked him how much he would sell it to me for he said he would have to think about it (REALLY?). Then I asked him if he could refer me to someone. He recommended a guy by the name of Jay. He said that Jay quit working for Sears and now is doing his own thing. I asked him if I could buy the part from him and pay Jay to install it, he said that he couldn’t. He said he would only sell it to Jay. I told him I understand about marking up parts and didn’t see why he wouldn’t sell it to me. After I told him that this was shade business and not giving me the opportunity to buy it that it really reflexes poorly on him. He said well… OK and hung up.
After reading the other poor reviews they go right along with my same feeling about the guy. I wouldn’t trust this guy or anyone else that he recommends.

Dale is the man! I’ve bought multiple appliances from him with no problems. He even includes delivery and installation at no extra charge for any free standing appliances. Definitely would recommend him to others.

Dale has been helping us the last few weeks with finding quality stainless steel appliances. Today he sent over 2 guys to install our dishwasher, which literally took less than 10 minutes, which included hauling our old one away. I am glad my wife found him on Unilocal

We have been by this place 2x in the past week looking for appliances to change out our old white ones. The Owner Dale has been very helpful in looking for the highest quality appliance for our home. He also came by today to check out our appliances. He spent about 30 minutes while here, calling around to find us exactly what we need. Long story short, he bought our stove, and found and will install the appliances we were looking for. He even took out our old stove today so it was not cluttering up our home.
Dale is great to do business with, and will take the time to find you exactly what you want/​need.

Love this place! Amazing customer service and quality products! We have bought 3 different appliances from them and have nothing less than stellar service! This my go to place for appliances!

I’ve recived the best service. I bought a refrigerator and stove from here and I love them. I totally recommend them, the service is great and the price is right!

Going on waiting 3 weeks to have appliances delivered after the delivery man made three appointments and either never showed up or called more than an hour late — who delivers appliances at 8 o’clock at night? Called the store to check the status because the delivery man wouldn’t call me back, was spoken to extremely rudely and then hung up on! When I tried to call back they answered the phone and said «quit calling us lady and get the f*** off our phone». Are you kidding me?

Just purchased a really nice used frig. The owner Dale was super friendly and gave me a lot of good information about purchasing a frig. He actually talked me into buying a cheaper unit because it was a better deal for me. I will be back next month when I am ready for a dishwasher.

Absolutely love Dale! Met him recently due to my sister having to get a washer/​dryer last minute. It was very reasonable in price. Since then had him fix my dryer & have referred him to family & friends. He always answers, always willing to come out right away. It’s hard to find great customer service these days. Had to call him today cuz now sister is needing a fridge. Of course he answered & is willing to give us a good deal of some he has available. Such a blessing. Thought I’d give kudos to someone who actually really deserves it! God Bless

BEWARE!!! Thought for sure this place would be a good one based on the reviews. My brother went back and forth from Stockton to Lodi, to this place twice because first dishwasher the one cycle wasn’t working so they let me exchange for another. The second was leaking so he politely asked for a refund as the receipt says «cash or trade back». He talked to a female worker who said she would have owner call back. The owner called, cussed at him and threatened to call the cops. It was crazy! Totally inappropriate and uncalled for. My brother was not being rude at all, gave the place the benefit of the doubt by giving a second chance, asked for a refund and the guy flipped. Beware…

Dale has great customer service, great prices, and is very honest!

Dale is as honest as the sun is bright. From now on I will only buy my appliances from Complete Appliance. Bought a used washer and dryer in excellent shape and Dale not only delivered them, he hooked them up and then tested them both to make sure both were working. Don’t pay new prices when you can get good as new at used prices.