Department of Motor Vehicles

I have so much stuff to say… but it will offend the lazy workers there so I won’t. If you want to be treated like a disrespected piece of human being, you can experience it right here. 1 person dealing with registrations and tags? Come on now, you have 4 more booth next to you that is vacant and not being used. I don’t know, maybe the whole staff caught a flu and took off. They made us wait but the workers can treat customers like crap because she is the only one working? What ever it is, I’d rather go an extra mile to somewhere further than this place as nothing makes sense here. I’m sure the workers are stressed from constant stupid questions that the customer might ask but deal with it. It’s your job.

Awful. They’re so bad here. Insanely long lines, and they give you such a hard time about your 6 points. It’s like the mean supervisor and her minions!!!

If I could give the place a negative star I would. This place is where they took the zootopia clip from
I went down to this dmv to get my son’s permit validated today. I arrived 1 ½ hours prior to closing (5:30). There were only 8 people in front of us. The only thing they had to do with everyone in line (16 yr olds) was to give a 30 sec eye test and stamp their permits. At 5:10, Barney Fife comes out and says that everyone must leave because the one person handling this process was incapable (or rather unwilling) to handle any further processing. Mind you. I drove 45 minutes to get here, waited an hour and 10 minutes only to be told to go home, and than had an hour drive in rush hour traffic home. By the way all the high school students stood in line patiently instead of doing their homework only to be snubbed by our great state of NJ DMV. At least now my son has experienced what I’ve been telling him for years… please don’t become a lazy ass government worker. Governor Christie’s office will be getting a call in the morning. This crap has to stop!

Why everyone keeps complaining, I don’t know. Its the DMV. I don’t expect anyone here to be extra nice and friendly. I don’t care for that –I just want them to be perfectly efficient at what they do. I’ve been going to this location for over 2 years; never had any problems. On every occasion, I spend about 2 – 3 hours tops.
True, I’ve been to that point where I almost snapped –but I took one deep breath and not let my frustration (from waiting) get to me. I assume a lot of people who go here get impatient after the second hour. And then the unfriendly faces at the DMV doesn’t help. So it doesn’t take very much to snap. Just try to have everything ready by the time you get to the counter, saves you time and hassle. Also, try to smile at them and say your Thank Yous. In my head, I try to think they have very long exhausting/​repetitive days and they’re underpaid. And where I work and what I do isn’t any better, but with that line of thinking you’ll find yourself small talking with the DMV agents and exchanging smiles at them. And next thing you know you’re done.

Came @6:30am just in case there would be long lines. There were already a few people in line and by 8am the lines were around to back of building. The staff seemed nice though I could only count 2 with smiles. They all appeared to be irritated for some reason, prior to dealing with any customers. All in all we were out in an hour which included inspection — not bad.
I suggest you come early, have all your paperwork and pre-​fill any forms you’ll need to complete your visit otherwise it’ll make your process longer. By the time I left there were 2 lines.

Probably a waste of time, judging by the reviews none of the employees read them or would care if they did. One and a half hours on line outside and will probably wait another hour inside. How can we expect to improve airport security when we can’t get the DMV to function. What a joke.

Slow… lines are everywhere, people are cutting lines no organization. Someone asked police officer about lines and he was derogatory. He just works here. Our great state of new jersey

Go to Oakland! Lady at the front desk when you come in was rotten to the core. Went to Oakland. Waited 3 hours there but at least I could sit down and I was treated like a human being. Never again will I grace this place with my presence. Lodi DMV is appalling

If you want to die with touture this is the place to come 3 hours online only to say system is down rudest people I’ve ever seen in my life stay away from the manager some racist person who doesn’t even bother to listen to you screams at you even when you are right saying you are wrong love how my taxes are working for me to be treated like shit!!!
Went there again today 7 am they wanted a paper from the insurance got it faxed over I said is that good before I hung up with the insurance company women working there says yes named (emily) I hang up only for to to tell me no its not good again everytime I go they seem to want a different paper one says OK the other says no to so I left mean while this is my fourth time there decided to go to Paterson location was in and out with no problems what so ever they didn’t even want the the other paper work lodi kept asking for and there was a much friendlier employees not like lodi where they have the nastiest attitudes I’ve ever seen… don’t waste you time go to another location

I’ve been to some awful DMV’s in Ca but as per usual the New Jersey version takes the cake as far as being inefficient, extremely rude, and just plain stupid.
The Indian guy in «I.D check #2 «is literally texting while the line is backing out the door. Kinda want to smash his phone.
Worst DMV experience ever which is the equivalent to being the shortest midget.

Normally when one thinks of inefficient, rude government employees two places come to mind, the post office and the DMV. In recent years, however, it seems like the USPS has gotten their shit together customer service wise but the DMV has not.
Case in point was what happened today. I sent a client there with a simple request: Transfer newly issued license plates back to his old vanity plates. I guess I should also mention that these old plates are Disabled Veteran specific as he is an injured war hero. Anyway, showed up with all the correct paperwork and, after waiting the prerequisite hour online was told by a not so friendly clerk and a less friendly supervisor that this was not possible.
Disenchanted, we called the main office in Trenton who assured us that it could be easily handled through the mail and they were gracious enough to provide proper instructions. For some odd reason what the DMV here in Lodi found absolutely impossible (their words, not mine) they were actually able to do rather easily. Being elderly and a disabled vet is difficult enough but being mishandled by a bloated government bureaucracy is even worse. Maybe it’s time to privatize the whole thing and get some sort of accountability because, clearly, this isn’t working.

Normally a visit to the Motor Vehicle Commission is a soul-​crushing experience, but the Lodi MVC puts in the extra effort required to make your visit a uniquely soul-​crushing one.
Upon arrival, I and my spouse were directed to «Line B» for titles and registration. As there was no one at the counter serving anyone, at 4pm on a Thursday, the line never moved during an hour of waiting. Finally my spouse raised his voice and asked why we were all directed to queue up before an empty counter.
At this point, Bergen County PD Officer S. Emerson intervened. A stout little neckless meatball of a man, he began shouting hysterically at the top of his lungs, promising all of us that he had the power to issue court summons for «vulgar language» and threatening worse if we didn’t respect his authority. He singled out my spouse from the long line of disgruntled customers and escorted him out of the premises. As he was being pushed out the door, he asked to speak with me but Officer Emerson coldly refused him.
At this point, sensing that things were taking a bad turn, one of the managers, an obese balding man sporting the kind of mustache usually associated with career pedophiles, occupied the vacant counter at the head of the line. When I presented my papers, he took one look at them, said, «I don’t want to have to deal with this,» and passed my file to a dead-​eyed woman with a bad perm and skin of a shade almost exactly identical to that of an imitation leather briefcase in the clearance rack of the local Salvation Army Thrift Shop.
The woman («Cookie,» according to the gaudy gold-​plated trinket around her neck) took my title back into the inner sanctum of the MVC. At this point, I was extremely wary, as it was clear that most of the Lodi MVC staff was severely unhinged, and I had already observed her scolding other clientele and flinging paperwork and identification at them in a disrespectful manner. She returned ten minutes later and informed me that because Officer Emerson had brought the long arm of the law of the State of New Jersey to bear upon my partner, we were henceforth banished from the MVC, never to return to that Eden.
I’ve never been so happy to be banned from an establishment. I’ll be sure to let the MVC know what a fine job Cookie, Officer Emerson, and the rest of the all-​star staff at the Lodi branch are doing.

It was a very busy day, towards the end of summer, but regardless the staff was short tempered, abrupt and ill mannered. Even the most polite and courteous of patrons were cut off mid-​sentence and spoken to in a harsh manner. There was a particularly harsh and abrupt young woman who threatened to kick people out of the facility for blocking the entrance instead of asking, though there was little to no room to stand.
Overall the MVC is still a necessary evil of our lives, but the facility is not conducive to large groups of people and allows for it’s employees to turn from normal humans, to combative soul crushers.

This MVC actually runs pretty well (as compared to the North Bergen one, at least. That place really is a special circle of hell).
Most mornings, they open at 8am. If you’re looking to do something license-​related (get permit, upgrade a conditional license, renew a license), there’s a long line already by that time. It moves quickly into the building, but once inside, you line up for person 1 to check your documents (for points), wait for person 2 to re-​check your documents, then wait on a third line to see a person behind the counter. By my experience, if you get there around 8am, you’re leaving around 10:30am.
Yes, it’s the MVC so the staff will have a know-​it-​all attitude. But they’re pretty competent here, and I’d recommend this location over others.

Operates completely backwards. I am from NYC and the dmv there is horrible… But this is worse. At least this location. I’m told other locations in nj are much better but the operation here is truly the worst. No one is giving direction, you go on multiple lines that make you do the same thing, most of the employees are rude (I did had one fantastic employee help me out so I don’t want to rule out everyone) and you will spend at least 3 – 8 hours here depending on what you need to get done. Simply the worst!

I pulled in without a wait… Yay… Of course I had my info ready cuz if not they will give you the death look!
Don’t look for pleasant smiles these people are not in that type of business… Sorry! Your not at Your favorite restaurant… They have some serious looks on their faces almost as if they were Correction Officers…
Needless to say, My car passed and I was outta there within 10 whopping minutes… Yesssss

Be prepared to wait for hours in line to only deal with very inefficient-​high-​attitude-​staff.
In the words of their class-​A-​supervisor, Michelle: «I am about to get nasty with you…» Because that’s how this DMV gets the job done.

I came here on a weekend morning to update my drivers license. It was one line after another. I knew I’d be in for a wait but there was barely anywhere to sit.
Also, the front desk guy was screaming at everyone. He even screamed at a woman who brought in her kids, «This isn’t DISNEY! Make them wait outside!!!» Wow. Douche. Bag. Alert. He was screaming at everyone at one point. Ridiculous.
I finally get up to take my picture and pay after hours of waiting in this hell hole and the ladies are up there chit chatting talking. Turns out one had a broken camera while the other had a broken cash register (what?!) and they were taking FOREVER to ring me up and take my picture.
They were busy laughing about the guy screaming at all the people coming in. What?! Just do your job!!! COME ON! We’ve all been waiting hours. I don’t want to stand there and listen to your small talk with one another.
By the time I took my picture, I gave the ultimate bitch face. The lady who worked there asked if I wanted to retake and it took all the power in me to not scream, «JUST GIVE ME MY LICENSE SO I CAN LEAVE!!!»
Definitely NOT a fan of this location.
Oakland is better. It’s a bit of a hike but at least they seem to be there to do their job as quickly as possible rather than screaming at you like you’re an idiot or chit chatting with one another. Next time, definitely taking the hike up to Oakland rather than going back to this crap location.

Agree with Jose c
The best time to come is 8am
Got out of there in 45 minutes.
Please don’t forget to get your forms first at the info stall… if not you will need to get in line again.

Dear Governor Christie:
I am writing you because the ass-​holish security guards and underpaid staff at your facility told the crowd «if you got a problem, write the governor.»
So lets get to it.
I get it, in fact we all get it. You like long lines, traffic jams and donuts. The trend is obvious. You really impressed me with your ability to stop bridge traffic and piss off just about everybody in both Manhattan and North NJ but now you are really out doing yourself with this whole DMV thing.
Just throwing this out there: if it didnt work for Tina Turner in Mad Max Beyond Thunderdome then it wont work at your DMV offices.
The way I see it, if we can put a man on the moon then we should be able to efficiently service customers at the DMV. This is something that we have to do so make it as painless as possible. Kapeesh? Ill even throw in a donut if that helps.
Here is my advice: Why not implement a number system? You know, that little number tab they use at the grocery store in the deli department? It seems to work fine for them and thats just for some damn deli meat.
On to my conclusion…
The following statement may lead you to believe I have a PHD in Economics but I ensure you, I dont. Think about this, the more people you see– the more cash you make. (MIND BLOWN)
SO speed up the damn process. 3 – 4 hours wait every time is a bunch of horse shit.