Shell

If you want your car or truck smog… Don’t Go Here! They’re a ripoff! There’s a place in Stockton that’s 30 bucks cheaper including the certification!

In the search for diesel fuel, I often find it amusing to drive around a filling station several times, looking for the one, single, solitary diesel pump. This time, it was easy, and not much fun at all.
On GasBuddy, they said $ 3.099 and the pump indicated $ 3.199, which isn’t entirely surprising.
As I started, the pump asked if I had a rewards card, which I didn’t. I selected debit card. I had hoped that the price might change but it did not. It told me to wait several times. It did not clear the previous purchase. Finally, it told me to push the Start button. There was no Start button, though. There was no «Diesel» button to press. I needed to lift the lever that held the pump handle.
After that, I filled the tank, and it asked if I wanted a receipt. When I pressed the «Yes» button, it told me to see the cashier.
When I went indoors, the cashier told me that she would be right with me. Then, I saw someone over by my car, and I had some of my windows open. The cashier came to the register, and saw my concern and asked. She told me that the person was a regular. I saw later that he was collecting cans.
Then, the cashier printed my receipt. It really could have been better experience. The cashier was friendly, and considerate. It was surprising that it was a filling station with two repair bays in use, just like the 1960s.

Had to go into Lodi for several errands and saw the smog sign while waiting for the light and thought… I’ll just stop here and hopefully they can do this quickly. I have to say the young lady in the store was very friendly and the guy in the garage was also really nice… it took less than ½ hour to have this completed… They were wonderful and we will totally recommend this Shell for any service!!! Thank you!

Not cool. If they get you hooked in they will stick you for all they can. My car passed smog but they failed it cuz he said the timing was a bit off. 30 more bucks to get «legal»

I have an 85 Toyota 4Runner on 35″ tires. I dread when it’s due for a smog check. The last three tests the initial test failed and each time it cost me time and money to get it to sqeeck by another year. This year was the first time it passed on the first round. The tester calls himself the «smog father». He knows his stuff. They also sell 100 octane gas for you hot rodders.

Terrible customer service.
Swiped my card at pump 3 to find the screen doesn’t work. So I pressed «clear,» then went inside. An older middle eastern man stood up at the register, I told him I wanted $ 40 on pump 3. He said «did you slide your card outside?» I explained to him that I did, but that his screen didn’t work. He told me I needed to press «cancel». So I go outside and look at the pump, there’s no «cancel,» just «clear.» I go back in and end up having a back and forth argument with the man trying to explain there is no «cancel.» In the end, the lightbulb went on in his head then he charged me $ 20, not the $ 40 I had originally asked for. Exasperated, I quit, I said «that’s fine,» got my gas and left.
Don’t bother.

WTF woke up in this place anus cut off but two stars cuz the hot dogs were great and the cut was clean

If you need an example of what is NOT customer service, you will find it here. Be careful questioning the owner (5’8″-5’10″ tattooed left arm) about anything he was very aggressive and belittling towards me! He actually told all of his employee’s that were present that they were never to serve me again, he did this while I was on my way to my car to leave, oh yeah in front of a few customers too! He also implied to another customer that I was a ‘cheap scape’ for requesting him to honor his ad in the penny saver.

Love the awesome vibe at this gas station and had a wonderful conversation with the employees while i got my smog done! Highly recommended this place for a great price & service!

If I could give 0 stars I would. This place is a rip off! they have and add for $ 30 smog but when we went we ended up paying $ 70! And that was a discount! The real estimate was $ 123! They added 84.75 and then 30 and then the 8.25 for the smog certificate and put down they gave us a discount of 53 bucks!?! What is this? Had to wait over an hour for them to smog are truck as well cause the belt on there machine came off. Don’t go here nothing but lies and a rip off!

After reading the earlier reviews I decided to try this station for a smog check and certificate because it was the least expensive I’d seen advertised anywhere: $ 21.75+$ 8.25 certificate fee. There tech who helped me was friendly and got right to the point: For a Star service it was more, but the CA requirement for my 2010 Ford Fusion was only for a standard test. It cost exactly as shown on the Pennysaver coupon, it was fast, and there was no tech there who appeared to have any tattoos. Good Job.

Con artists. That’s only word I can use to describe them they tried charging me $ 84.75 for my smog with coupon so I said no thanks and went to the new place on hutchins and lodi ave. and got it for petty much half the price.

This place has the absolute worst customer service ever. The guys that work here are total jerks and could care less about you.
On top of that, they advertise a $ 30 smog out the door. Of course when you get there it is a different story. The price magically jumps to $ 90 somehow.

It’s a fueling station so I’m not sure what else I can say. I was just passing through and my friend needed to refuel before heading back to the city. It was cool that they had RACING FUEL, I got a kick out of that because it was 100 octane at $ 8.99/gallon and I’ve never seen that anywhere else before. Oh, that reminds me. There was a local who didn’t take heed to my excitement, she screamed «Get over it!» simply because I was taking pictures. Obviously, I didn’t get over it since here I am writing about it and still in awe at the racing fuel.

Came here to get my car smogged based on an add in the Penny Saver. As others have mentioned, the add is a scheme. He tried to charge me over $ 60 when the add was for $ 25. The add even stated FREE RETEST. When I made sure of this, he said that was only if you pay full price (around $ 80!!!). There was no fine print on the add saying this anywhere. The whole time he talked aggressive to me and belittled me. He even THREW back my DMV form at me. I thankfully drove away and found another place to have my car smogged where they seem to care about their customers.

Wow… I’m shocked that these guys can still be open… amazingly horrible customer service, AND they try to rip you off! We were there for gas and a smog check. The guy tried to get away with over charging our credit card on both transactions… If we didn’t double check, he probably would have gotten away with it. I don’t know if this was just a one-​off, and this guy was trying to collect some extra cash on Saturday… but, I’d steer-​CLEAR of this place!