Animal Traks Pet Grooming

Donna did another great job on my Golden retriever Belle!
I like her new location only 2 blocks from my house.
Recommending her to all my neighbors!!!

The place isn’t clean and she has dogs all running around together. It’s a shame because it’s in a good area, but owner does not take pride in the place enough to clean it up.

Terrible!
I called them 2 to 3 times for my dog’s appointment and left a message to call me back, but they never did that.
The door is closed most of the time.
At last, they picked up my phone and set the date, but they did not show up even at the appointment time and waited for them in front of the store for a while and called them, but they did not even call me back…
What kind of business is that?!
Terribly lazy. I will never go back to them.

Took my rough looking malodorous golden retriever in yesterday and three hours later a lovely lady was returned to me thanks to Donna. Cassy had a rough summer and was matted and pretty grimy and Donna did a very nice job brushing, trimming and feathering her. Her coat may be a bit too short but I may have told them to be vigilant about her backside area.
Cassidy was happy to see us, appropriately excited, and looked cute in her scarf and smelled great. The price was very fair and Donna was very pleasant to work with, we will visit again.

We needed to get a new foster dog groomed ASAP and Donna made room for us immediately. She turned our smelly, overgrown foster dog into a proud beautiful happy dog that is dressed to impress and find his forever home. You can tell Donna loves animals, it shows in her work. Great local business.

I just want to say that that they are great with my dogs here. We came for the first time the week of easter. My usual groomer had an emergency and cancelled our appointment. I thought for sure I was not going to have my pups grromed for the Easter meal that I was hosting in my home. I called and made an appointment. Donna was amazing. The dogs were well groomed and prices are up front and reasonable. Looks like we found a new groomer.

We adopted a dog two weeks ago who, it seemed, hadn’t had a haircut since November. Wanting to get him clean and trimmed, and try a local place, I decided to give Animal Traks a call.
Donna was friendly on the phone and making an appointment was easy. I dropped Link off and at first he didn’t want to stay, but after he was deposited in with the other dogs, he was playing in no time. She asked my preferences and gave me a price.
The space is warm and smells like wet dog, but I think that’s to be expected. It’s not super clean or shiny, but it’s homey and the dogs are well cared for.
And about two hours later, Link looked like a different dog. Much more poodle than lhasa (the two breeds he’s a mix of). He seemed pretty chill with being there, he loves attention so as long as he’s getting some he’s usually pretty happy.
I don’t know much about dog grooming, but overall his coat looked good, the specified length, no big long spots or bald spots. His nails were trimmed nicely, his ears were clean, and he got a sassy little bandana.
All in all I’m happy with the handsome dog that emerged from Animal Traks and would definitely bring our furry beast back.

We adopted our dog a few weeks ago, and we weren’t sure what to expect as this was our first time having him groomed. We were SO pleasantly surprised. Donna was super nice and awesome. She’s really down to earth. Our dog is now very soft, smells wonderful, and looks like a little gentleman. We’ll definitely be back!

I wanted to update my review of Donna and Animal Traks pet grooming of Lombard. As I mentioned in my first post below we had tried a few places in the area prior to finding Donna and did not have great luck.
We moved out of Lombard to Wheaton adding on about 15 minutes of commute between our home and Donna. There are a lot of places much closer we could take our Buddy but we don’t because Donna is THAT good!
Highest recommendation! Her shop is small but she will treat your dog like they are her own!
Donna was absolutely amazing. This was the first time I have taken my dog to see Donna and she was terrific. I was looking for a new groomer in the area. I had been taking my dog to Petsmart and my dog always came away freaking out and panicking. First and foremost she took half the time to do more and an even better job. When I came to pick up my dog he was loose in the main area just hanging out and completely comfortable. I will definitely be going to Donna from now on and will suggest her services to all my pet owning friends in the area.

We took our elderly dog to Animal Traks — they did a fantastic job on him (through all his shaking, and anxiety over being groomed). They were very accommodating for us — letting us drop off on short notice for grooming. You can tell the owner loves dogs — she has a way with them. HIGHLY RECOMMEND.

I’ve taken Sylvester, my cat, to Donna a couple of times. She is friendly and very busy which means to me she is well-​liked. Her «lion cut» is very professional and he looks and feels great after she finishes. I give Animal Traks an A+ and will always use her for my groomer.

Okay in a pinch but not the cleanest place I have seen. iwould rather she spend less time on the phone while she is grooming. I brought a dog home with a nasty cut and she didn’t even tell me. Things happen and I could understand that but not telling me? Not a chance.