Cellular Repair Center

These people are highly unprofessional. I was at first excted to see a store that unlocks cellular devices. The first time I went to the Wheaton store to have my iphone 5 unlocked, the place was closed during, «business hours» with a sign on the door saying there had been an emergency. I thought that it is reasonable for emergencies to come up. After I had my device unlocked (which they did a good job doing) I returned to set up a cell phone plan. They failed to tell me that the plan was not compatible with the device that I would be using it with (lycamobile does not allow one to use all the features of iphone, specifically iMessage as other carriers do). I called the store as soon as I realized this (the very same day as purchase… about 8 hours after initially paying for the plan, and told them the issue. They told me to come to the store, and they would assist me right away. Well, I had originally been going to the store in Wheaton, when I arrived at 6:30pm, the light was on in the window saying «open» and the sign was up saying the hours are 10am-​7pm… Well, the door was locked. I called, someone answered, and instructed me to come to the Lombard store, (which was my first time hearing of it) and assured me that my issue would be resolved. I went to the Lombard store. When I finally drove all the way out of my way there, this guy told me that he would not help me, that I needed to call lycamobile. He would not refund the $ 59, and he refused to even refund me $ 10 for the sim card. I was fuming! I called the police. The police of course said its a civil matter. NEVER do business with these guys, they are arrogant, and highly unprofessional.

Nima at Cellular repair was able to repair my cracked screen for my iPhone 5S for a fair price. The best part was they did it in 1 hour so I wasn’t out of a phone for long at all. It worked great for me and they are at a convenient location. I also found value and bringing some of my old iPhones in and they gave me a discount on the repair for trading then in. Worked for me and would go there again (let’s face it, I will probably break and iPhone screen again).