Comprehensive Clinical Services, P.C.

My therapist doctor Mercedes talks about her family in sessions and picks up calls in the sessions as well. I had to be the therapist about how to allow her son to express himself and got mad because «I «was teaching her about parenting. She thinks her beliefs matter more then her clients beliefs. She told me I have social problems that I can’t interact properly because she used the my diagnoses on my social problems. If you don’t like her beliefs she baby’s your beliefs.

I am a new patient at this practice, have been here twice now. I really like Dr. Martinez and would like to continue to see him. However, I do have some issues with his practice:
1) The first thing I noticed both of my visits here is that he has a large number of medical students that are working for him. I think it is great to be able to offer students a place to learn hands on, but I feel like the majority of the services that I am paying top dollar for are being conducted by people who are in training. Both times I came here, I was initially seen by a student who took vitals and asked me some basic information. Fine. But then, both times that I saw Dr. Martinez he had medical students sit in on our sessions, which was a little awkward and medical students take charge of the follow up instructions with me. Each time they were different students.
2) For my second appointment, I was called the late afternoon before my appointment the next day to remind me of the appointment. I didn’t answer my phone, so they left a message. I realized that I couldn’t make the appointment, but when I called the number back the number didn’t work. I meant to find another way to get in touch later, but then forgot. Because I missed the appointment, they charged me $ 100. I do realize that if you don’t show up for an appointment many doctors will charge you a penalty. However, I think this is pretty steep and when your phone system isn’t working for me to cancel I don’t think I should have to be responsible.
Overall, I do like Dr Martinez. I can’t speak for any of the other doctors here, but I do feel like the practice isn’t that great. A good psychiatrist is almost impossible to find in the suburbs and if you do, they are rarely taking new patients. It is a shame that the practice isn’t managed better.