O’Reilly Auto Parts

All of the employee here are the best of the best. If you can not find the item that you are looking for they will get it for you.

Jose was very very helpful.
I came in looking to buy a battery for my car and he has gone an extra mile to check the current warranty of the battery I was exchanging. It shows that the current battery I had was the wrong battery for my car (I bought the car recently). The extra mile was great, in which I wish other auto part store does.
Everyone in this store is VERY knowledgeable.
Will definitely come here more now.

James the manager! Is an asshole! My battery died twice and I have warranty and all he did was charge it. Go to Anaheim or wilmington store better. The only nice person there is Jesus#

If I could I would write a 0 star review because every time I come in here for a warranty is always a hassle. I go to any other O’Reilly auto parts store and never have an issue. This store always gives me an issue when it comes to warranty exchanges. The customer service from the employees is horrible! Number 1 in customer satisfaction my a$$!
Why would you have a lifetime warranty on your products and give the consumer a hard time when it comes to swapping it out? Makes no sense to me. Just because you have a machine that bench tests the item and it passes on there doesn’t mean anything. When you put it in a car with load on the item it doesn’t work. I don’t know why it is always an issue. But then the guy there even had the nerve to tell me «you need to add a relay on the wire because it isn’t getting enough power.» I’ve never heard of that in my life when the car is starting fine everyday when I started it before.
Honestly, I would go to Autozone or Pepboys before coming to this store since they are just down the street from one another.

Needed some wiper blades for my honda pilot. The girl who worked there was very helpful and nice. Thanks.

SImple, get what you need, in and out…
Fast and nice staff, easy to work on your car in the lot.
Some good deals (oil, etc), depending on when you go.

I would never recommend Kragen OReily to anyone I know, unless they’re they only store with the part in stock. I purchased a remanufactured starter from them, since they dont sell new ones and they were the only one who had it in stock at the moment. Worked fine for a few months, then gave out on me in DTLA. Later, got home, went down to exchange it, and the employee there said they couldn’t exchange it since it was showing «good» starter on their machine. I even had a print out from the Triple A driver showing that it was a bad starter and they still refused to exchange my starter. After a few mins of arguing with the employee and manager, they finally exchanged it after I told them I wanted my money back and I’d take my business else where.
I’ve had other incidents with this same store on warranty exchange for other friends parts when we work on their cars. All the other Kragen OReilys never have a bad attitude about it on exchanging, it’s just this specific one.
I don’t recommend ever shopping at Kragen OReilys, especially since AutoZone and PepBoys are right down the street.

Have come here a few times, always have what I need. They even price matched an optima battery for me.