AMLI RidgeGate

I’ve lived here for a little over two years, and love it here. Are there problems? Sure. Most of them are tenant-​caused problems (which AMLI seems to be good at addressing), but the overall quality of life here is good.
Any maintenance issues I’ve had have always been addressed quickly. Emergency maintenance issues have been addressed within mere minutes. Snow is cleared quickly, and they keep the public areas decently clean.
I don’t get the opportunity to interact with the staff all that much, but whenever I have, they’ve been super friendly and attentive.
The amenities and the units are great. Units are extremely energy efficient. They have recently added a new amenity whereby your parcel deliveries are placed in a secure room, and you’re texted a code to unlock it and retrieve your package. Awesome!
Not sure why there are so many negative reviews. A couple of them may have had some validity at some point in the past, but most of them are blown way out of proportion from people who just like to find things to complain about. The only one that I think is still valid is the walls ARE somewhat thin. If someone is having a shouting match the next apartment over, and I put my ear right up against the wall, yes I can somewhat hear it. Same with people walking above me. But that’s apartment life, you have to know what you’re getting into and deal with it. These are not major issues by any means.
I’ll continue living here for the foreseeable future. It’s a really a great place.

Amanda, I don’t know who you are and was planning on leaving my comment as is. However, your comment is a complete lie and I, again, woke up this morning with no heat and cold water. I submitted another ticket to have those fixed. Your 48 hour guarantee is false advertising and management is horrible. I was told my a/​c didn’t work because it was too cold out. I went to a friend’s apartment and it worked just fine. I really hope whoever moves in this place will understand management is awful here and the amenities are broken fairly often (gate to garage and hot tub specifically) not to mention the hot water heater and heating/​cooling issues. Management is letting this nice facility go to complete waste.

We really like it here so far. Maintenance responds promptly to non-​emergency issues. I work at home and was worried that living along the front of the building would get noisy, but it has been fine. Office staff is genuinely friendly and seem to enjoy working with people. Move-​in was a hassle due to long hallways but that is a one-​time inconvenience. Definitely a minor issue compared to all the problems at our last place, which was a joke. You’re definitely paying a premium for all the amenities, but the high-​end apartment interiors, peaceful atmosphere, and convenience of assigned covered parking alone are worth the cost for us, regardless of whether all the luxury amenities are functioning at all times and there are enough scheduled cooking classes in the kitchen: P So yea, thumbs up from our shack.

Not the best place to live. The building was nice in the beginning, but with a large overturn of management and employees the quality of life began to suffer. The hallways have been known to have animal feces lying around, children playing in the elevators, and the awful smell of cigarette smoke (it’s supposed to be smoke free). There are other places in Lone Tree now. I would recommend one of them.

The hot tub rule was not enforced until recently, that’s the issue. My son sitting on the step of the hot tub is not going to put his health in jeopardy. I find it frustrating that AMLI picks and chooses what rules and when they want to enforce them.

The bad:
They stopped heating the pool, its too cold to swim in now. Only little kids swim in it now.
Whole place shuts down at 10, forget using the theater, pool tables, and other amenities after 10.
Parking is really cramped.
Tenets on the front side take up all the street parking… Forget street parking for visitors.
Hall ways seem dirty.
The cooking studio is never used, I was told there are events there all the time.
Theater is too complicated most people don’t even know how to use it.
Seems like high turn over in the front office.
Getting in touch with the front office is a toss up.
One security guard is really nice. One is a tool.
The good:
Its pretty
Its mostly quiet

I provided an overview earlier this week concerning the many dramatic negative changes involving AMLI’s new tenant profile. Please read my earlier post as it ties directly to this review. It appears that my observations have been confirmed by an e-​mail correspondence received from AMLI Management earlier today. AMLI is addressing all residents concerning an immediate pool closure resulting from broken glass within the pool area and swimming pool itself. It also speaks to the vandalism that has been occurring across all common areas including the parking garage. Needless to say that everyone has to be concerned for their property i. e vehicles and or motorcycles etc. Make sure to wear proper food wear when entering the pool area, proactively avoiding any potential injuries to yourselves and or to your children. Most of the drunks observed here on weekends do not follow the no-​glass rule. Thank God we have a hospital next door. Cant wait to see what this weekend will bring us…:) There might be future posts for everyone to read, depending if Management is addressing the aforementioned issues or not.
Read Below:


Important Information

Dear Residents,
Pool Closure-​When doing our morning inspection of the pool glass was found at the bottom. The pool will be completely drained and will not be accessible until Friday afternoon. Please remember no glass containers in the pool area at any time. This is very dangerous and could cause a serious accident.
Vandalsim– We would like to reach out to you the residents for your help. AMLI RidgeGate has been experiencing vandalism to our stairwells, amenity areas, and parking lots. We do provide a property monitor 7 days a week, however, no one can be everywhere all the time. If you notice any suspicious activity or persons please call our office at (303) 799‑4770 and press number 4 for our property monitor. The property monitors will also handle any pool problems. The property monitor is available for disturbance calls starting at 6pm.
Sincerely,
Your AMLI RidgeGate Team
Call: (303) 799‑4770

My husband and I have lived here for almost a year and like it so much we are renewing. The amenities are quite good, though, as another reviewer observed, there always seems to be something broken, whether it’s the projector in the theater room or the garage gate. But those are definitely first world problems.
Props to the new management. Once AMLI took over in late 2014, the difference in the property maintenance was marked. Our shared utilities bill has nearly halved – which is not surprising given the old management used to heat and cool the common spaces like they had a vendetta against Al Gore.
There are two reasons I didn’t give 5 stars: (1) relatively thin bedroom walls (I don’t want to know my neighbors THAT well) and (2) the relative zeal the new management seems to have for blasting residents with thinly veiled email threats (about pet waste, pets in common areas, children in common areas, being in the pool past 10, generally enjoying life, etc). I don’t mind community rules and enforcing them, but maybe sending out negative email blasts to the entire community every time you see a kid in the game room is not the best way to handle these things.
These are minor details, though. Life overall at AMLI Ridgegate is great.

I’ve been here almost a year and the apartments themselves are amazing. High ceilings, hard wood floors, large closets, valet trash, etc.
My biggest complaint is that something is always broken (hot tub, pool, garage doors, etc.). When you pay the amount they charge for rent you would like to be able to use the facilities on a consistent basis. The other complaint I have is there is no Wi-​Fi in the gym, the one place I think is the most important!
I would recommend AMLI RidgeGate if they could consistently keep all amenities fixed and when they do break fix them in a timely manner (the hot tub was broke over the holidays for at least 3 to 4 weeks!).

Moved in here in October. Absolutely love it here! New management took over in November they are redoing a lot; painting, hot tub, ect. Apartments are nice, pretty sound proof, and all around a great living place. I really have had a wonderful experience with AMLI at RidgeGate

We came to see the apartments, Mr. Drew was very helpful he answered all of our questions and gave us a really nice tour, the apartments are really nice and give you a cozy feel. It seemed like Drew knew a lot of the tenants by first name which was very nice and welcoming.

If you want your concerns to go ignored, be nickeled & dimed, feel unwelcomed in your own home, and deal with ongoing parking issues then you’ll love it here. The amenities are amazing and the apartment layouts are very nice, but most of the staff here either forgotten about you, ignores you, or gets hostile with you. This place has so much potential but no one knows what they’re doing. Seems no one cares about the residents here. We used to have amazing staff here but they all moved on to better things. Walls are paper thin. You can tell other residents are unhappy living here. We’ve tried countless times to get our issues addressed through both fein & the vue but nothing happens. A few months back, our dog chewed up a tiny section of the carpet. We knew we would have to cover this, but management is forcing us to pay to get the entire apartment recarpeted! Their reason? Because then the carpet in the bedroom wouldn’t match. But I fail to see how this is our issue when the carpet in the other rooms are fine! It’s not our problem that they switched carpet vendors. We should only be responsible for the carpet that’s chewed. The manager here is not a nice lady and will become hostile with you. She has literally talked down to us and hasn’t been polite at all. It seems no matter how nice we try to be, she always gets an attitude & concerns go ignored. They really need to find new management! Its not just us who feel this way. If you research their ratings online, you’ll clearly find this out too. We are suppose to feel at home here, but instead we feel the opposite. They will pick &choose what rules they want to forcefully imply, and will change your lease agreement without you knowing. When signing our lease, we were told that you were allowed to transfer to another unit. We were also told that this was a nonsmoking facility. We were also told that ALL guests park on the 5^th floor only, and 1^st to 4^th floors were ONLY open to resident parking. This list literally goes on. But every single thing here has changed without our knowledge. I really hate to see this place crumble but fein cares more about the staff here than the residents. They refuse to get rid of the staff who residents complain about. If you would of asked me what I rated this place only months ago, I’d rate it a 4 – 5 stars. But right now, 1 star seems too much. Our lease couldn’t be over soon enough! I beg you to look elsewhere. No one deserves to feel like this! Even in one of the crappy apartments we used to live in at least got issues resolved!