Michael Kors

went into Michael Kors to pick up a purse for my girlfriend as a present and the staff seemed a little pushy and didn’t really ask me what I was looking for… It was like as if they weren’t trying to help me, but had to ask but didn’t know what to really ask… But I was actually more annoyed for the fact I spent over $ 550 for 2 items and they didn’t have a gift box, but only a MK shopping bag. Are you kidding me? You guys sell expensive high end purses, probably 50% of the time as gifts… I find it hard to believe that you guys don’t have gift boxes. I either feel the owner of the store is cheap as hell and doesn’t want to spend money on gift boxes for his clients, or the girl behind the counter just felt like my purchase was not big enough to warrant a gift box… I give 3 stars because you have a good product, subtract 2 because you are high end, act like it.

Michael Kors is Michael Kors. If you expect to go in looking for some cheap accessory or bag, you’re going to have a hard time. If you go in looking for a customer experience like an American Eagle, you’re going to have a hard time. I’m not trying to put down AE, but the experience is different there. The employees here are trying to sell to a certain people group. If you don’t consider yourself someone in this group, then don’t be surprised if you get treated like one. The store is pretty small, but they don’t have their full line up of products here. I made the mistake of finding something online and expecting it to be in the store. It wasn’t. No big deal.

2012 review #62: A little secret: I have a major love affair with Michael Kors. Especially his bags. And his purses. And his dresses. And outerwear. And… well…you get the picture. It’s gotten to the point where I can see a handbag across a department store floor, realize I love it, and get over to it only to realize that it is, of course, a Michael Kors bag. The man definitely has an aesthetic I dig. Probably not for everyone but definitely for me.
The «Michael by Michael Kors» line is on the affordable side of designer. I’ve gotten some pretty good bags on sale at the retail MK stores, I have, rarely, paid full price, and the one time I did it I felt it was worth it. For that one occasion, this place gets an extra star because they helped me locate the bag over the phone. They didn’t actually have it, telling me «well it is a really hot bag» but they did help me find a store that did have it.
All of my other experiences in this store have been… lackluster. I often shop by myself and don’t always like to be too bothered, and in that respect the staff does a good job because they sort of ignore you. However, every time I’ve been in here, the staff tends to be talking to, helping, or engaging every customer in the store except me. Maybe it’s because I look young, maybe I cast an «I’m not buying» vibe or something, but in 4 – 5 visits I’ve never even been greeted when in this store. Not even when I was holding an item and looking at it quizzically.
Once I came in with a friend and we stood and browsed for a long time. The only thing an employee said to us was, «do you like your bag?» asking about the one I had brought in with me. Instead of saying «well if you like that, you might like this,» or «that would go great with these shoes» they just sort of dismissed me. My friend and I didn’t feel too welcome so we decided to head out. As we were leaving I noticed that the staff had opened a bottle of champagne and were giving some to ladies who were not even spending money, just browsing. But, they didn’t do that for us. It just felt sort of weird. I’ll still browse here and might buy something if the price is right and I feel comfortable, but the staff doesn’t do the best job of encouraging that.

Bought a michael kors bag in san francisco. Totally loved the style but after using it for a little over 3 weeks the lining was ripping. Foolishly believing that a $ 370 handbag should last for years. I went to the michael kors store in park meadows to return it… now im standing at the register being told that they won’t give me my $ back but offered to give me a store credit.
I called the San Francisco store and complained. They took the inititive and worked things out for me. I returned to the park meadows and they begrudgingly refunded my money.
I would highly recommend that anyone who is thinking about purchasing a Michael kors bag to purchase it from a major department store who has a better return policy than the boutique store.
I would also recommend buying your expensive handbags from a specialty handbag manufacturer not Michael which is a fashion brand where you are paying for the name not quality.
Tip… Compare the construction and quality of the handbag linings, you will be amazed!

My mom and I ventured into the Michael Kors store for the first time today. We found some beautiful things that we were considering purchasing, but ended up leaving empty handed.
The main reason for this was the pushy-​ness of the sales people. We couldn’t pick up a purse or a bag without hearing the price, how much the salesgirl loved it and a few other things. After the third or fourth time, it just got ridiculous and we left. I found a purse that I really want, but I think I will be buying it online instead.