Accu Dental Group

This dentist is extremely dismissive. As a first-​time patient, he didn’t introduce himself. I had a routine visit and cleaning appointment. His sense of humor is a little dry, which I can handle but a child certainly won’t.
As far as my cleaning went, he was fast but rough. I have never had such a rough cleaning. He has a heavy hand and not as gentle as I’d like.
I have to say the staff are very kind, although a bit negligent. A request for teeth extraction from my daughter’s ortho sat in their (AccuDental) inbox after they told me they never received the request from the orthodontist. I guess I’m at fault too, but I feel Accu Dental should have called me to notify me they had received that request.
I must say that scheduling and appointment was always easy. Generally speaking if I needed an appointment that day, I got it. So I’ll give credit where its due.

WARNING! This is the absolute worst Dentist I have ever experienced. His bedside manner is appalling and his interest in your dental health care is non existent. His work is inferior and on my two visits he seemed like he couldn’t care less about you or your issues. The cleaning I received was less than five minutes and poorly done. On my first visit Mr. NGO, THANH wasn’t even in yet. My appointment was for 10:00AM and when I asked the receptionist when he would be in she said he usually strolls in about 10:15 — 10:30AM. When I arrived on my second visit he was sitting in the lobby talking on his cell casually and reading a magazine while I waited for him. After a twenty minute conversation he finally got up and went in the back while I waited for another twenty minutes to be called back. There were no other patients in his entire office on both visits and now I understand why. I wouldn’t return to him if he was the last Dentist in California. The state of California should pull his license. I’d give him no stars as a rating if they had such an option but since they don’t he’ll get one! YOU HAVE BEEN WARNED!

I think the office is nice and staff were helpful and friendly. My babe got a deep cleaning and due to the lack of insurance hasn’t had a cleaning in probably 5 years + the dr got all the yellow plaque removed I was actually impressed because I’ve had cleanings myself that didn’t turn out that well at prev offices. Overall getting satisfactory service and having weeks d hours makes this office pretty darn great!

I have been going to the same dentist in LB for 5 years, but my new insurance was a HMO which required myself and my partner to have the same primary care dentist. And since my old dentist was not available at night or on weekends, my BF made me change dentists. It was a big mistake, which fortunately, only affected him. I never actually went to see Thanh Ngo at Accu Dental, but my BF did. They sold him 3 root canals on the first visit, and even better, they over-​billed him twice as much as it should have been. It was only after two lengthy phone calls to the office that I was able to get the $ 600 back. But even worse than the over-​billing (anyone can make a mistake), was the fact that his teeth have hurt continuously for the last 3 months after the procedure. He has gone back, but the doctor says everything is ok. My BF even said he saw other patients come in and complain of the same problems to the doctor, only to be sent away. Although I never set foot in the office, the second time I called, I guess it was on the day they close early. My call apparently got routed straight to the dentist’s cell phone. He answered in a very angry and unprofessional way, and I honestly thought I called the wrong number, so I hung up. After verifying the number, I called again and he made it clear I was wasting his time and he could not help me. I understand the need for a doctor to be available to their patients 24/​7, but routing the office phone directly to his cell phone seems a bit absurd. They should just have a recording like any other business, where they give you the option to contact the dentist directly.
The good news is that I have switched back to my old dentist just in time for my check-​up. On the plus side, they do stay open late a couple nights a week, but you may be better off just missing a couple hours of work/​school to go elsewhere.