Anchor Seaport Escrow

I am assisting a realtor from time to time and we have worked with Stephanie Macintosh. She is always pleasant prompt and knows her business. I would definitely recommend using her for Escrow.

My husband and I are selling and AS escrow was great! Extremely helpful and nice! We had some questions about our legal trust and they were helpful with that.

I’ve worked with many, many escrow companies in Southern California and Stephanie at Anchor Seaport is amazing. She is smart, responsive, professional, and detail-​oriented. She anticipates and solves problems before they occur and delivers outstanding service. We frequently recommend Stephanie and Anchor Seaport to our clients.

Very poor communications!!!
I may have caught them on an off day when I went to sign papers, but the receptionist was not very polite (I asked to use their restroom to which she replied «in a minute», then 5 minutes later had to escort me to the restroom… The agent that notorized my signature was no more polite/​customer service oriented… The whole process they make you feel like they’re doing you a favor, not like you are a customer…
Then they sent my check to me which was a very large sum but they sent it no signature required… It sat on my door step because I was not home and I did not see the front door for 2 days as I enter through my garage.
With all the choices out there, I would choose someone else. This company is not very professional.

I did not have a very good experience with Anchor Seaport.
They were the escrow company selected by the seller of the home I purchased.
Throughout the process, they were not communicative at all. My emails went long without a response, and the responses were partial and incomplete answers to my questions.
I was assigned person A as my contact, but whenever I called I was given over to person B, and when I went in for my signing appointment, I was sent with person C. I felt like I had to explain things multiple different times, and when it came to questions, persons A, B, & C all had to call each other to try and find answers. In the end, those answers were wrong.
At my signing appointment, there was little to no help with understanding what documents I was signing and why. They just slid them in front of me, pointed at the line, and basically said «oh, this is just general stuff, nothing to worry about. Sign there please.» I really felt like they could have done a much better job of walking a first time buyer through the signing.
In addition, they were very silent on the day of recording, which led to a lot of frustration in wondering whether closing was going to occur on time, and when the check would be ready for me.
They made no technical errors, and the closing did occur on time, but throughout the process they were very confusing and not communicative in the least. I cannot in good faith recommend this agency to anyone.

Danial at anchor Seaport is the best especially if doing Mobil homes having spent my 25 years in the palm springs desert real estate and loyal to our great gals out there, I was afraid I wouldn’t find the same here in Long Beach. But So very grateful to find Anchor Seaport. As we all know not every co. Will do Mobil homes. thank you for your great service.

I really hate to leave a negative review about this company because they seem like decent people, but there is a definite lack of detail when it comes to the closing statement (the breakdown of how you get paid).
The first mistake: Wrong total pay off balance on my home, which did not include payments that we’ve made over 2 ½ years.
The second mistake: Wrong mortgage per diem and mortgage insurance pay off. I actually had to call my bank and verify this information in order to get a correction.
Now, I’m not sure if both of these mistakes would of washed out and been corrected without saying anything, but if I didn’t carefully read the Seller’s Closer Statement I would basically be short $ 12,135 on the fist mistake and $ 1,841 on the second for a total of $ 13,976!
I also think that a $ 25 fee for a direct deposit is ridiculous.
They were very prompt and courteous in all my communications about all this but still, this was a little troubling. I wouldn’t use them in any future real estate deals.

I use multiple escrow companies throughout my career. Anchor Seaport Escrow is the best. No one is perfect. but when mistakes happen you want to work with a company who accepts them and corrects the issue without any additional headaches.

I highly recommend Anchor Escrow. They are efficient and easy to work with.

Daniel worked diligently to get my listing closed! He is attentive to emails and responds quickly. I truly enjoyed having him handle all details. It was a 1031 exchange and there was nary a hiccup!!!

Anchor Seaport… what a great escrow company! There isn’t a better escrow agent than Daniel Lopez… he’s the agent with a heart! My husband and I (without a realtor) had no idea what we were doing, Daniel took such good care of us. Calmed our nerves, was so professional, and just so ON IT! Jasbir was so great, too. If I had to do it all over again, I would use Daniel and Anchor Seaport in a second!

Bianca at Anchor Seaport goes above and beyond! This girl rocks! Thanks so much for all of your help :-)

I have had excellent experiences with Daniel Lopez at Anchor Seaport Escrow. Daniel is very knowledgeable and strives to stay a step ahead in his escrow transactions. Several times Daniel has accommodated my buyers or sellers after hours, before hours or on the weekends. Daniel will do what ever it takes to get the job done regardless of the reason for the required extra effort. Give Daniel Lopez your next escrow and you may feel it’s one of the smoothest escrows you’ve ever had.

I’ve always had wonderful experiences with Anchor Seaport! Rosie Banda is AMAZING! She goes above and beyond with EVERY transaction!

We love Anchor Seaport! As first time buyers (and even though I’m a lawyer), closing mechanics and paperwork for buying a house was very daunting. Stephanie McIntosh and her team were an amazing resource — proactive and happy to explain every step of the process. Our sellers picked Anchor Seaport Escrow and we lucked out in getting to work with them! We couldn’t recommend them more!

Jennifer is the best escrow officer you can work with! I am a real estate Broker and have depended on her extensive knowledge when dealing with some difficult transactions. Whether you are a real estate professional or just selling or buying a home or business I strongly suggest you consult with Jennifer at Anchor Seaport Escrow.
p.s.
It is the responsibility of the loan officer to guide the buyer through the signing of loan docs.
Sincerely
David Black
Heritage Realty Brokers

Anchor Seaport Escrow is simply THE BEST IN TOWN.(and beyond) Being a Real Estate Broker over 30 years, and an Anchor client of many years, I can say they are professional, courteous, offer services in a very timely manner, are very accommodating, are extremely well experienced and also the gals there are FUN to work with.

I have been using Anchor Seaport Escrow since 1999 and they have always done an excellent job on every transaction. I would highly recommend them. With al the paperwork involved with a home sale, they keep it all organized.

I have NEVER had a bad experience with Anchor Seaport Escrow and I have been a client for a long time. They are the escrow company my mortgage banker uses exclusively and I see why. Daniel Lopez always has the information needed and is willing to explain anything we don’t fully understand as it relates to the paperwork we are signing. He has also come in early or stayed late when circumstances dictated it.
However, I do agree that it is up to the lender to explain the nuances of each loan not the escrow officer. The escrow officer can and should explain the paperwork a client is signing but not the details of the loan. If you get to escrow and you’re in the dark about your loan your lender has not done their job.
I have refinanced my homes several times and would highly recommend this escrow service to anyone.

I highly advise that you DONT USE Anchor Seaport Escrow!!! I just purchased my first condo and they missed signatures on my loan docs and took their sweet time to fund my loan. this extended the process a week longer which in turn cost me more money in rent. The atmosphere is very unprofessional and it just was just a bad experience all together. avoid this place like the plague!!!