Assured Quality Carpet Cleaning

I used this service based on Unilocal reviews being so good but ended up having an issue with the cleaning.
I talked to Don and he is very nice and polite we discussed having my area rug cleaned he told me 100 dollars but if it had a lot of colors he would have to use a fluid on it to protect the colors from bleeding and would be an additional 50 so 150 dollars total and I agreed plus I was getting my stairs landing and one room done also for an additional 125
To my surprise the area rug he cleaned was bleeding almost everywhere I asked him it he could fix it he said he would try but nothing improved, I asked again if he could try and get the red out of the fringe at least and he said maybe you can just cut it off ???
When he gave me the bill I asked if he could take off for the area rug he took of 10 bucks of 275.00 (give me a break lol) I did not want to argue so I paid. I then looked again at the carpet and text him if you can fix it great if not I want my money back he did not text me back. I also said if you were thinking the colors might bleed you should of done a test spot to check being a professional cleaner right ??? Anyway my area rug is ruined and I am not a happy customer

Thank you Don!
My great grandmother left me a beautiful old rug! Its a treasure that is not replaceable. While friends were visiting, their child decided to urinate on the carpet! I was simply besides myself.
I was shocked, dismayed and so concerned. I called Don!
Today, he carefully cleaned the carpet and it came out beautiful. I was so happy that I posted a picture of the carpet. The stain and the smell came out and he helped me replace the backing.
When it comes to irreplaceable treasures, no price is too much. I was so grateful that Don charged me a fair price and fit me into his schedule quickly.
Thank you again, Don for being the professional and amazing carpet cleaner you are!
I greatly appreciate his service!

Don has been cleaning my carpet about twice a year… his ability to refresh my homes carpets is amazing! He is beyond personable and polite as well as extremely good at his job! I will never have my carpets cleaned by anyone else again! Thank you Don!

I have used Assured quality carpet cleaning in the past and only plan to use his services in the future. Don is not only professional but shows up on time and his work is just amazing if you need carpet cleaning look no further he is the real deal. i have referred don to all of my clients and all of them have said thank you for and amazing referral, Don thank you for the great job you do.

Our cat had a major accident on our couch which made me think that our cushions might be ruined… My first thought was to call a carpet cleaner so i picked assured quality from the top of the list. The price was as quoted and he stood by his work (coming out 3 times and working around my schedule). Assured quality is the only upholstery cleaner I’ll call!

I found this place as a result of the reviews that came up when I Googled «carpet cleaner in Long Beach, CA» ~ I was a little skeptical of the fact that a handful of the reviews (all of which were exceedingly positive) came from one-​off reviewers… who uses Google to rave about their favorite business, but only reviews that ONE business?
My doubts aside, I called them up and gave them a brief description of the area that needed to be cleaned. Don quoted me a price without seeing my apartment, and although the price seemed fair, I wondered if there might be an attempt to up-​sell me once he got to my place.
Nope! He came out, took about an hour to do the small job I had requested, and I paid exactly what he quoted me. It’s that simple, and it’s how it should be. My couch was cleaned, but due to strong animal instincts I had to have him out again about a week later. Still professional and courteous.