Benefit Brow Bar at Ulta

This is about the brow bar specifically. I used to love coming here to see Erica. Apparently she left and no one knows where she is working now. I figured I would still give it a shot. I had an appointment with Izzy and was very disappointed. No joke there is wax in my hair. He didn’t bother to fill in my brows when he was done and his shaping was very rushed. No touch up plucking after he waxed and I could very easily see stray hairs. He also went way too thin after we discussed that I prefer a fuller shape. Overall a huge disappointment. Kinda wanted to say something to him but the damage was already done so I’ll just be waiting a long time for a bang trim to hide his subpar job.

I came here last week to pick up some last minute makeup for a wedding. The employees ignored me and when somebody finally asked if I needed help they pushed me off to another worker who only pointed and walked away. I guess their conversation with each other was way more important. The male employee who was moving and was trying to be shady with his landlord (yes I heard all your conversation) I hope karma gets u. Never never shop here! Go to Sephora

This place is pretty cool! It’s like Sephora but they carry high end makeup as well as the drug store brands as well. It’s nice to have the choice. The only thing that kinda sucked was they don’t carry all the same brands Sephora does so I’ll still have to hit them up every once in a while. It would’ve been nice to be able to get all my shopping done at one place but it’s not a deal breaker for me.

I had a hair emergency today and Harlow, in the salon, was absolutely amazing! She educated me about some products to use and did a great job fixing my issue. Thank you, Harlow! Also, the lady who rang up my products was nice, too. I didn’t know the stuff I was getting was on sale and the sale price didn’t register. She asked for a manager override and got me the correct price. She didn’t have to, since I wasn’t paying attention. So, that was pretty cool, too. :)

DONT COME here!!! RUDE ASS BiTCh!!! I came in trying to get some last minute cosmetic n literally pushing me out the door. I get it u r closed in 15 minute I was almost done I grabbed like 6items but put them all away cos she was being way mean knowing I’m almost done n you e still counting money from the drawer u fucken boitch. You just lost a costumer that would be spend over $ 100 just now dumb bitch!!!

This place is evil and dangerous to my bank account…

Today’s visit was horrible, due to a service rep who was helping a lady that rudely bumped into me while I was in an aisle looking at products.
Additionally, be aware that the very, very older women who come here to shop dislike when they’re being politely told where the line is curving. Instead I was interrupted and told off by a older lady that the line started behind her daughter (of course I was aware of this). I was not speak to her or her daughter but the ladies behind her. But she was too wrapped up in checking all the mini goodie in the front that she had tunnel vision. So she rudely told me off and continue to have her side glares at me. It was extremely disgusting of her. Pay attention next time someone kindly is talking to other people behind you. Thanks and yuck towards your manners!

I love the work they do at the salon and brow bar. The first time I came into the salon, Montana worked on my hair. She did a great job cutting, coloring, and styling my hair. I came in a second time this Saturday. Vicent worked on my hair. You could just tell how much he loves doing hair and what pride he hasvin his work. My hair was an absolute mess when I came in. By the time Vincent was finished with me, my hair was beatiful and shiny again – I looked like a totally different person.
I also have had great experiences with Izzy at the brow bar. Not only is he both kind and funny, he’s very talented and takes pride in his work. He took the time to teach me how to shape my brows and apply my makeup correctly so my skin is brighter and I look younger.
The esthitician in the salon is also awesome! She really knows her stuff (she used to work for a plastic surgeon). I really like Dermatologica Products, but I wasn’t using the right ones for my skin type. With her guidance my skin now looks great!

I love the Benefit Brow Bar at the is location. Both people do great work. Highly recommend.

I love shopping at Ulta, however, I find the employees at this Ulta are not very helpful. They stand around and just talk to each other. The only person that has ever been helpful to me is the girl that works in the Lamcome area. My daughter and I shop a lot here since it’s only down the street from us, but on A LOT of occasions, I prefer to go to Sephora, only because I like the service at Sephora more.
The employees are not friendly! Always check their website for coupons because they will not tell you, which they should. Also, double check your receipts.
Anyways, the cashier who helped my daughter and I yesterday (Jan 29^th) was ugh. She was somewhat young with dimples

This is one of the better ulta ‘s I’ve been too. I think they have a bigger selection of items from drugstore brands or brands that’s just exclusive to Ulta like Japonese, real techniques, essence etc. they have a bigger selection of hair tools, hair products.
Parking is pretty good, I haven’t had any problem looking for a spot even though they share the parking area with several businesses and retailers.

This location is slipping. It’s always been a giant store with two employees regardless of how busy they are, but I went in tonight for five items that they normally carry and left with two. Both of the others were either not in stock, or sales couldn’t locate them.
I also found a lipstick I wanted. The sample was the perfect shade. The entire section was disorganized, with all the lip colors in the wrong slots, so I pulled out and looked at 30 box tops only to discover that my perfect new lipstick color was… also out of stock.
I found all three other items easily online from other sellers. So Ulta missed out on about $ 140 in sales (I came in for a lot and left spending less than $ 50.). Ulta’s a store I have to go a good bit out of my way to get to, so when their stock is so poor, it really dissuades me from going back.

I love Ulta for product knowledge, helpfulness and also for breaking my bank. It’s great to come into a place where people remember you and know what you like and genuinely love what they do.
Tonight is no exception. Dermalogica knows that I have abused my poor skin and can help remedy and prevent future damage. I love how they take their time to explain, process and procedures. Especially, that they do not make me buy all things from their brand and know there are other ‘Philosophies’ out there that may prove true in certain skin aspects. This keeps me coming back to Ulta.
Great point system, as well. Love the free stuff along with the great samples. :)

Soooo disappointed. The store is beautiful and very neat. The employees are very helpful, at every turn someone asked if I needed assistance. They were proactive and I appreciate the attention.
I am disappointed because I bought a pack of mini nail polishes and grabbed the one in the back because I had a strange feeling the ones in the front could have been used. I thought everything was legit when I paid but yesterday I looked at the red polish and it is HALF USED!!! WTF???
I know it’s tempting to use the retail products as testers but this was ridiculous. I guess I would do the same if I had day and night access to nail polishes. Someone on the inside knew which one to use but that was horrible.

LOVE THIS ULTA!!! I seriously drive 15 minutes extra just to come to this one. I live by the Lakewood location but they never have anything and the customer service isn’t the best. However this location ALWAYS has what I am looking for and the employees are very nice.

The girls are always so sweet and helpful and they have a great selection. I can spend hours in there. They also have a great rewards system.

I have decided that this will be my new go-​to Ulta store if I ever need to replenish my cache of NYX Cosmetics products. Since this store is located in Long Beach, it’s already a bit of a drive but it’s worth it just for the amount of inventory they carry. The place is organized and contrary to some of the other Ulta locations I’ve visited in Orange County, service was friendly but not overbearing. Someone actually GREETED me. Every brand was neatly stacked and clean, and this includes the NYX section – a super pleasant surprise. I’m hoping my next visit will be just as positive.

My bestie and I were pointed to Ulta for their selection of Dermablend. Luckily we were assisted by Dee. We carefully explained what this makeup was to cover and needed some help with the color matching. If you have never used Dermablend, it can be tricky since it can change color after it heats up with your skin. Dee knew this product inside and out. She was very knowledgeable and knew just what to recommend including a proper brush for application.
Thank you for a great experience Dee, both my bestie and I feel safe and extremely satisfied with your service.

I just moved a few months ago to Long Beach and was looking for an Ulta to get my hair done for a wedding I was attending. I have been to other Ulta’s in the past and they always seem to do a pretty decent job with make-​up/​hair. I had an appointment booked with Alex for a formal styling. A few days before my appointment, she did call to confirm. When I arrived at my appointment, Alex was running a few minutes behind. I waited until she finished and then went to sit in her chair. She asked me how I wanted my hair and I told her possibly half up and half down, with the bottom all curled. I also told her I would like it if the style can withstand all night festivities and she said she will be sure that it lasts all night.
Alex is a nice person and we chit chatted a bit. After she was done with my hair, it wasn’t really what I had wanted. She ended up braiding small sections of the side of my hair and pinning the pieces under my hair hanging down that was curled but the curls were already falling out. She ended curling a front piece of my hair and just left it hanging which the curl was already practically falling out when I got into the car. Within 5 minutes after I left Ulta, the bobby pins underneath started becoming loose and I ended up just taking it all out in utter frustration especially since I didn’t have much time to spend on hair when I got home. To top it all off, something that mainly anyone could have done cost $ 56 which I thought was absurd with how it stayed and look. I was not very happy or pleased with how Alex styles hair.

This is my little guilty pleasure, to escape to the forbidden land of vanity and self indulgence. I love that they have some really good makeup/​skincare lines such as Lancome and Channel etc, and that is low pressure sales as compared to the high pressure energy of a department store. I love to wonder through, testing those expensive face serums that I just can’t justify purchasing at the moment, but I am hard pressed to actually leave the place without at least a few purchases. After all, I deserve it and work hard to be able to buy something frivolous now and then.
They range from inexpensive lines to moderate to more costly so you get to choose!!! Love it, really…