Big 5 Sporting Goods

Every store I have ever been in is horrible. Today, I wandered around the traffic circle store for 20 minutes. At least 5 employees saw me, and NOT ONE asked if they could help me. When I asked for the item I was looking for, they immediately said «no, out of stock» and walked away. NEVER bothered to offer an alternative, or call another store. I HATE BIG 5 and will not go there again.

My complaint is about this entire strip mall rather than the store itself.
I live in the area, and had a trailer attached to my truck for work (contractor). I couldn’t find parking, and so parked in the wide open customer lot at this development. I have shopped at numerous locations here many times over, however, after being TOWED out of this parking lot, and having to pay $ 300 for my truck, and getting robbed for another $ 300 for the trailer, a charge I am now contesting as the towing company only hooked up ONCE, I have to say I will NEVER SHOP AT ANY STORES IN THIS STRIP MALL AGAIN.
I parked at 12:30 AM, just past midnight, and woke up early to make sure I didn’t inconvenience the development with my truck, but when I walked over at 6:30 AM, my truck and trailer was gone.
Never again will I voluntarily spend my hard earned money at a place that takes advantage of someone who just needs a place to park for a few hours, especially in the middle of the night, when it does not impede their business activities in the slightest. I would suggest you avoid this place as well.

The manager Brant is very helpful. I feel most people that shop these days are very arrogant self engulfed people. Yes I’m speaking to those who write negative reviews when one isn’t prompted. You have people that go into retail stores thinking they’re the most important people ever and they demand to be catered to. Like grow up. Try actually shopping on your own for once. You don’t need to be greeted and have your hand held every step of the way. And yeah sometimes stores get messy it’s called they have shipments that come in every Monday so shut up already. And the main reason stores are a mess is because of self centered people like you that don’t clean up after yourself and feel it’s the employees job. NEWS FLASH you’re grown adults do the respectable thing and put stuff back, get off your phone, discipline your kids and lose your attitude. Anyway the manager Brant was very helpful and everyone there seemed to be very nice.

Store manager has no idea what he is doing as far as fishing licenses go. Had to wait 30 min while he helped other customers

they was closeing and i told bella go to the door, gave us some time, was some really cool staff, belle made wilson team so i wanted to get her supplies, good job big 5,

Oh if only I could leave zero stars… I don’t like writing negative reviews, I’d much rather forget those pesky bad experiences and go on about my day. But today, after a two-​hour softball practice and a relaxing Sunday at home with my girls, I’m still peeved at what happened early this morning.
I left home early to run a few errands before practice, mainly a haircut and to purchase new turf shoes and batting gloves. I opted to go to Big 5 because it’s right next door to Supercuts. When I approached the door (at 9:05) I was met with a locked door even though their posted hours say they open at 9 on Saturdays. No biggie, I’ll do the haircut first. Half an hour later I pull on the door again, and it’s still locked. This time I tug a little harder… maybe I’m missing something. Then I peek in to see an employee behind the counter, who glances over at me just long enough to sneer and then turn away. And that’s when I left. At that point it was 40 minutes after their posted hours said they were open and the only form of explanation they could muster was a dirty look… I took my business down the street to Sports Chalet.
Not only did they lose my business for today (which ended up around $ 100 with the new shoes, some balls and gloves) but any future business as well, as I will never set foot in that dump again.

We come here a lot. Two kids, multiple spots, yada yada. Customer service is hit or miss. Getting shoes is always challenging because you have to «bother» the employees too help. Prepare for an eye roll If you need a different size. Returns are hassle free. They usually have what we need for cheap.
Now here is the situation that prompted me to write a review:
I was returning something the other day and a nice young lady was helping me at the register. Note… I have always noticed the somewhat douchy white manager types but never had a close encounter. Until now.
As she was giving me cash back, she says to one of the douchy white manager types, «I need ones». Ok, so we can all agree that she was in need of more one dollar bills right? So guess what douchy white manager says? You’ll never guess. He says, «I think I saw a couple JUANS working at the carwash next door… Oh! You meant ONES! (Insert douchy laugh here).
What a prick. Keep your weak, one liner, racist jokes to yourself.
I should have said something, but he was too stupid to bother with. This will not stop me from going back here, but will encourage me to see what these dorks are up to, and Unilocal additional shenanigans.

This Big 5 as alway been a go to for me when I need something quick: a pair of gym shorts, an EZ up, a cup, a mouth guard or a pair of training shoes. They have a good selection of equipment and brands, and their prices are competitive because they carry close-​out bargains.
Their hours are good and their employees are friendly. Some of the customers are jack-​holes, which is a turn-​off, but this is LA, so what can you do?
Check their flyers and website for deals and coupons, and you will be hard-​pressed to find better deals.

always a good spot to find that «thing». grabbed a replacement wishing pole, bench mat and some line. always helpful at this one.

was given a coupon & discount to purchase indoor stabilizer trampoline. When I tried to purchase the indoor 48′ inch trampoline the manager did not want to help me and said I am sorry about your luck. The people are not communicating with each other and some managers or mean & unwilling to help. I will not purchase or shop at big five every again.

Great store for sporting goods and the sales are something you don’t want to miss.

As for you people who don’t like big five I personally feel you honestly just try to, make life so much harder and so much more difficult than it is supposed to be for thee employees who do their job very much beyond adequately. In my personal experience, this store is extremely well stocked and the cashiers are very nice. They always greet me when I walk in and I am always helped when I need it. They are a busy store so patience is needed but other than that you can go here and finds what you neeD generally speaking for relatively cheap. Again those of you who d nothing but complain are really the type of people who just sit on your computers all day and just complain which makes you an unpleasant customer to deal with. This r return policy is exceedingly lenient and the customer service is excellent. Cashiers are very pleasant and quiet attractive, no they do no wear slutty clothing… Highly recommended over sports authority and sports chalet

So much crap crammed into this store yet it seems like I can never find what I’m looking for. Employees (if you can find them) are helpful, but disappear quickly.

Purchased a clothing item here that was sold with no tag. After paying and bringing it home, I discovered that the item did not fit. Rather than requesting a refund I went in to exchange for a larger size.
The manager came out and was rude to me and then stated that he had to «check the camera in order to make sure that what I said was true». AWKWARD!
He then returned to the register and discovered that YES, i was telling the truth but the experience put me off so much that I simply requested a refund. I will never shop here again!
The reason that they got a one star was because there simply were no lower stars to give; not even a half of a one star would have been my ultimate post for these creeps. BLACK AND BROWN PEOPLE… STAY AWAY!

Came here the week before Memorial Day to get all new camping gear! And by new, I mean I didn’t have any… so I guess you could say it would be my FIRST camping gear… Not all new!
Anyway, I came here for: a 5 person tent, tarp, sleeping bag, air mattress and pump, lantern, and other random camping things… Needless to say I was very happy! They sent out a specials flyer that my girlfriend got a’hold of, and it had all of the big items I needed… ON SALE. Not only that, I went onto their facebook page and got an additional 10% off on sale items coupon and 20% off of regular items!
I bet regular prices would have been easily over $ 200 for everything I bought, but thanks to all these deals, I only paid $ 140!!!
Thanks Big 5, you really made an impression on this east coast kid!

They have a lot of sporting goods of a wide variety, but it too me and my boyfriend 20 minutes to get 1 pair of shoes and we had to ask the lady twice… The only reason I’m giving them 2 stars is because their customer service sucks… As soon as we walked in no one said welcome and the other person was on their phone. Never coming to this big 5 unless its an emergency

Just like any other Big 5 Store. Came just to purchase boxing gloves and was pleasantly surprised that the gloves were $ 5 cheaper than marked. I also brought in a coupon for $ 5 off $ 25 or more, so I was overall a happy camper. The store does have an interesting smell but as long as it serves its purpose, it’s all good. Conveniently located near a car wash as well as other small eateries.

hmmm… Big 5 is missing something here… I have to say that i agree with most other Unilocalers on this store as far as the downsides and there are not many upsides. Even though it’s very close to me (maybe a 3 – 5 min walk) I will not shop here any more.
If you are a runner, do yourself a favor and buy some really good shoes down in Belmont Shore at The Runners High. They truly give you unparalleled attention and information to make for a supreme purchase you will appreciate for a while to come!
so back to this Big 5 — It’s just way too congested… sales people are mia and the general organization and efficiency of store is sorely lacking. All together it’s got a dark, dismal, dreery vibe here but the real kicker is the fact that on the few occasions I have gone here I noticed that the girls at the cash register have no customer service skills whatsoever. I am not sure they even understand that cleavage and tight clothes do not a quality interaction make. I mean I actually came to register with my purchases and she never said 1 word to me; started ringing up my items and kept talking to her other co-​worker. Completely ignored me and then gave me the total. Huh??? Not only that but she was dressed like she worked in a strip club — «yeah I said it» ~ maybe this will bring in more male customers which just might be the motivator here anyway.
Do I expect a standing ovation? Not really, but some common courtesy would work when I’m spending my hard earned $

Monica P. and her personal trainer at the gym:
M: My hands hurt, why is this bar so rough?
Trainer: Where are your gloves?
M: What gloves?
Trainer: Weight lifting gloves.
M: I don’t have any.
Trainer: Well, go get some.
We have this conversation at least once a week for… I don’t know almost 6 months. So finally I walk into this Big 5 location, only because I was at nearby Charo Chicken. Now, for being a small location they really stock up with a lot of sporting goods and apparel.
I prefer to buy workout clothes for much less, and honestly if you want to pick up some name brand stuff like Adidas or Reebok you can go to Nordstrom’s Rack and pay a lot less.
But let’s get back to Big 5…
The sales guy was helpful, but not a nuisance. I got exactly what I asked for… to be shown where the weight-​lifting gloves are. I didn’t want a sales talk, I didn’t need a hard sell and I didn’t need him to point out that my gloves were on sale.
Why can’t more sales people be like this?
Even though it was near closing time, they were very courteous and let me wrap up my shopping without being rushed. I wish they were more affordable because I’d love to come back more often. I’m just too much of a bargain shopper.
Trainer will be so impressed with my new gloves.

I will admit it: I don’t know anything about sporting goods stores… however, even I knew this one sucked. Very small, couldn’t find any employees, small selection. I was looking for a mouthguard so my teeth don’t become teef, and I found exactly one kind, in adult and kids’ sizes. One kind. Nike. Not even boil and bite. And it looked shitty.
They did have a couple kinds of quad skates, albeit shitty ones; ladies, if you’re looking for a cheap pair of high-​top skates you don’t care if you trash, they have a pair for $ 25. There were also quad skates labeled «roller derby skates,» which they most definitely were NOT: skates attached to hard plastic ankle bindings? This is the antithesis of what derby skates should be. Lying liars.
However, they do carry Fox 40 whistles, a favorite of refs.
And the parking lot sucks.