Bixby Knolls Flowers

Why should we order from our local florist instead of an online company such as
, as an example? Because of people such as Rennie. She was commissioned by an online flower shop to send me a flower arrangement to make up for the substandard arrangement they had sent me for my brothers funeral, which got broken in shipping and the flowers were wilted. Based on my bad experience I was a bit nervous about dealing with another rt flower shop. It was not necessary.
Rennie herself designed a beautiful arrangement of white roses and floral in a beautiful vase! Her delivery rep was also very pleasant. If ever I need any more flower arrangements while I live in this area I will only use this business. I wholeheartedly endorse them. Thank you Rennie for a beautiful job!!!

We used Bixby Knolls Flowers for my daughter’s wedding. The flowers were absolutely gorgeous. Rennie listened and remembered small details about the type of flowers my daughter wanted in her bouquet. Our flowers had to be delivered to three different locations (the church, the hotel, and the reception venue). They were delivered on time to each location. The flowers were the colors we requested and not full of greenery but flowers. We had forgotten to order flower crowns for the flower girls and called about two days before the wedding and Rennie was able to complete them. This was a great choice for the flowers.

We were gone for a few days when flowers arrived and were left with neighbors. Because they came without a vase they were pretty sad looking by the time we rescued them. The owner at Bixby Knolls Flowers sent us, without our requesting it, a beautiful replacement arrangement that was truly over the top.
Thank you for your thoughtfulness.

We hired Rennie and BK Flowers to provide flowers for my son’s wedding. The flowers were amazingly beautiful! The bride and groom were incredibly happy… as was I and everyone else! The flowers looked brand new even 4 days later! (as I write this!) She made lovely, ribbon tied wrist corsages for us and even added one last minute!
Rennie ~ I completely understand the value of your artwork and professionalism! Thank you for your kind and helpful service!

So I will start out by saying the positives… The floral shop is in a corner location with some street parking in the back. I called ahead and ordered by phone because I wanted to pick it up instead of having it delivered. I didn’t want to give my CC # over the phone, so the lady was kind enough to arrange the flowers anyways so it was ready for pick up by the time I got there. Ok so onto the negatives… I thought the store was very unorganized inside. When I saw the arrangement, I was so disappointed because it wasn’t exactly as pictured. It wasn’t as tall and the flowers were off. I told her that I was expecting bigger and she said well it’s not always as pictured. So why advertise something when you can’t deliver? Also I decided to pay with cash and she barely had enough change for me. I wish I chose another floral shop but because it was on the way, I said why not. My mistake.

I recently got married in September and was looking for a florist last minute. I had been to Bixby Knowls Flowers in the past for flowers before and have always had good service and great deals so i naturally thought of them. We met with Rennie and were blown away by her amazing ideas and how quick she came up with them. You can see and hear the passion she has for what shes does. We had a small budget and she was able to come up with a beautiful display of flowers for our wedding. She even went above and beyond providing us with extra flowers at no cost and even set up the flowers herself at the venue! We cant thank her enough for the wonderful job she did. All the guests complimented her arrangements and it gave my wife and I the exact look and feel we wanted for our wedding. I highly recommend Rennie and Bixby Knolls Flowers for your next event or even a simple thank you to someone you love. Thanks again Rennie and will do business again soon!

Great customer service! Last minute order and beautiful arrangement with great colors!

This out-​of-​the-​way business in upscale Los Cerritos area of Bixby Knolls is a great find. The proprietor is so kind and helpful. She is eager to please and a delight to work with. Clearly her focus is on the customer and her excellent product, and not in high overhead

Very sweet and accommodating staff, beautiful arrangement with fresh beautiful flowers.

These guys had the best deal for Valentine’s Day flowers!!! The flowers I ordered were beautiful!

We just got married on the Queen Mary on May 24^th 2015. We used Bixby Knolls Flowers for our wedding and we were beyond satisfied with the arrangements and services provided by Rennie West. It was such a pleasure working with Rennie, she made it so easy and stress free throughout our planning process. She knew exactly what we had in mind and used the right mix of flowers and colors to make our day absolutely perfect. She also worked within our budget. We stayed away from the traditional rose bouquet and went with just yellow tulips and it turned out amazing! The gazebo arrangements and the center pieces for the guest tables were so beautiful that our guests were fighting each other to take them home at the end of the night. Overall, this far exceeded our expectations and we highly recommend Bixby Knolls to anyone including our friends and family.
Lam & Harry

«Ugly.»
“Not Fresh.”
«My „Get Well“ balloon was better.»
Those were some of the things my dad said to describe the flower arrangement and balloon that I ordered for my grandmother who had a recent stay at the local hospital. My dad’s a very honest guy so I know he was going to tell me the truth when I asked about the flowers and filipino parents don’t mince words (fuhreal!)
Of course I was so disappointed and upset to hear this but at the same time I wasn’t surprised. Placing my order was very telling of the reviews that I would later read. The owner I spoke to had no tact and even told me it was a good thing that I was ordering directly through her as opposed to online because she said that they rip you off. When she gave me the final price, I told her it was the same price online and she shrugged it off and said, «oh yea, it’s pretty much all the same» WTF?! When I ordered them I was kinda rushing to send flowers to my grandma without checking first via Unilocal the reviews of this place. I’ve learned my lesson and never again. Here’s another disgruntled customer to add one more sad review on this place.
Do not order from here!

Where to begin?!? I ordered a bouquet from
with a 6 red roses, and a bunch of other flowers in it, a vday balloon and a vday card. Guess what they sent? I got 3 YELLOW roses instead of 6 red roses, no balloon and no card! I am so upset that I cant help but give a 1 star.

I’ll start by saying the flowers were beautiful, but past that… stay away, it’s not worth it. I had a terrible terrible experience for my wedding in July. This place is under new managment, and it was a nightmare. I heard it used to be wonderful.
The florist was late (forgot about) and was unprepared for our first two meetings. I told her my budget was $ 1500. She said she normally charges $ 500 for delivery and set up but would cut it in half for me (I have this in writing). So fine… We compromised on $ 1750. 3 days THREE days before the wedding. She calls to say she can’t do the flowers for that price and I now have to pay more. How am I supposed to find a new florist in 3 days?!?
Long story short, I ended up paying upwards of $ 2188 (when I repeatedly told her my original budget was $ 1500 and was promised all-​in tax & set up would be no higher than $ 2000, which was the highest I could go). I was working with a wedding planner and she has called the florist to help me resolve this and recieved no response.
I even tried to compromise (3 days before the wedding) by taking off the peonies from my table settings so my price would not go up. No peonies and still the extra charge, is highway robbery. What would have been a wonderful experience, because like I said, the flowers were beautiful, turned out to be the opposite. Stay away. I do not recommend.

Let’s just say sometimes you need flowers and you are local you buy some and adore them

So I order some flowers from these guys a few day before valentines day. When they got there it was five roses short. I call them up to have them tell me what I placed. They said ½ dozen tulips with one red rose. I said No it was ½ dozen tulips with a ½ dozen red roses. Who orders just one rose. They didn’t even try to fix it. They wanted more money saying ½ dozen is 45 dollars extra.
This just made my Valentine day start out bad!
I know better now!

I first came here at year ago to get my wife some orchids for her birthday. I wish I can remember the guy’s name that helped me, but, he did an amazing job. So, guess what? I came bake again for my wife’s birthday flowers and she absolutely loved them.
I was shopping on 1800 flowers and was like, «Are you seriously expecting me to pay $ 40 for a couple roses or 1 orchid and a vase?» I honestly thought it would be more convenient to order her flowers online but it definitely lacks the attention to detail that your loved one deserves and playing with those coupon codes is a hassle.
When I came in on Wednesday and picked what I wanted he asked me,” How much do you want to spend?” I said $ 30. Can you believe I got like 6 orchids in there with other flowers all arranged to perfection in a glass bowl vase?! Absolutely beautiful!
Now check this out. When I went to pick up my flowers on Thursday I had gifts that needed to be wrapped, and I suck at that kind of crap. I asked the lady working there if she was any good at wrapping and if she would help me out. Yeah, you guessed right again, she did. She cut the corners on the wrapping paper, used invisible tape, and made a bow for me. Customer service win! I left her a $ 5 tip because, damn, who goes out of there way to do something like that for someone? Wish I could of left a $ 10 tip, but, I’ll give you my sincere, heartfelt, letter of recommendation to use this place as your florists.
Love you guys!

Ordered 4 days prior to the naming of our grandaughter a center piece with white and pink dalhias with baby breath… The woman on the phone assured me that they have dalhias being in season. I also told her it was to celebrate our 5 mos old grandaughter’s naming, so all the flowers had to be very light in color white and pink.
When we picked the order up, 4 hours away from the event, the flowers were DARK BLUE ! Some kind of lily, with a touch of sick baby breath.
Not one flower was a dalhia.
After we complained the worker removed the blue flowers and put pink roses instead.
We will never order from them again! EVER!

Bixby Knolls Florist did all the flowers for my wedding in November.
I met with them twice before my wedding, giving Tom pictures that were pretty much exact examples of what I wanted. I had done a little research and knew some of what I was hoping for wasnt available that time of year.
I was using their services because I was getting married at a family friends home and they suggested I use tom and his team based on their past experiences.
Upon my first meeting with Tom I felt a little overwhelmed with the fact that it didnt seem like he understood what I was looking for. He has a very traditional sense of style and I was looking for something a little more modern/​bohemian looking. In was asking for succulents and poppies in bright colors. and he didnt get it.
after looking around some more I returned to tom on insistance from the lady hosting her home for my wedding.
this time Tom seemed to have dealt with or seen more of what I was looking for and I had more faith. He first had told me that pretty much anything I could possibly want was probably available because you can get flowers from different regions, and then proceded to tell me pretty much every flower I specifically wanted was unavailable for my date. Fine. Get as close as we can in this color scheme to this picture (which was my color scheme) He could have handed me the exact same bouquet and i would have been ecstatic. but that didnt happen.
He did the bouquets, boutonnieres and corsages. as well as the table arrangements and a garland for our altar.
Let me preface this by saying that all the flowers were very pretty. Everything was fresh and looked nice. They just weren’t what i had asked for.
Everything was pretty acceptable to the point that it wasnt a huge deal to me to make a big deal about it.
Until the Balance was due. Tom was aware of our budget. And the last time we talked before the wedding we changed from an arrangement at the top of the arch to a garland. And the garland was perfect. it was so pretty and i loved it. But he never disclosed how much it would be.
this was partially my fault for not asking. but the garland more than doubled my budget. and he didnt tell me until he wanted his money.
I dont think this was very fair. I wont be using him again. And if you choose to use him just be very clear.

The other day, I needed a super fast bouquet for a last minute, impromptu, Hawaiian themed wedding. I called every florist in the area, looking for something tropical. Of course, no one has these things on hand, they have to be ordered.
I called and spoke to Miguel at Bixby Knolls Florist, who was able to put something together in 10 minutes flat! He worked within my budget, and put together a beautiful tropical looking hand tied bouquet with what they had on hand. It was perfect!
Also, on a totally unrelated note, Miguel and the other gentlemen that were working that day were a ton of fun! In the few minutes I was there waiting, we all had a lovely chat and they cracked some really good jokes. Left there bouquet in hand, mood improved. A win.