Broadway Video Act II

What a great place to rent videos! Netflix, Redbox, Amazon Prime just don’t do it when you have a specific movie in mind. Plus, you’re supporting local business. Instant nostalgia when you walk in – like perusing the aisles that are robustly filled with timeless classics, cult classics. Even feels good dropping the videos in the door slot (if you’re on time that is) Good curation and the staff is awesome!

My roommate/​fiancé and I discovered this gem when we started watching «breaking bad» a year behind everyone else and before it was on Netflix. We then moved on to «Spartacus.»
We rent from broadway video every two months or so, not as often as we would like (I blame Hulu and Netflix). I am writing this review because «My big fat greek wedding» was one of my mother’s favorite movies, she passed in 2009. Now the sequel is coming out and I want to rewatch the original, thanks to broadway video, I can. I’m so happy this place is still in business, you should check it out, you are bound to find something you love, or something someone else loved.

My wife and I have been going here for years, and the staff is fantastic. They’ve special ordered videos we’ve suggested, and they always have a ton of suggestions that are right on the money. Great prices, great people, and great selection.

My husband I love this gem of a video store. It’s hard to find authentic shops like this one. We come here at least once a week, mostly to purchase used DVDs, which are always in great condition. Thanks for making our hobby of movie watching so much better!

2 video limit???
I guess since i started an account here a year ago, and rented movies twice, I’ve been late on returning them both times. Not that late, but technically late yes. So in the computer, my account shows up as an irresponsible movie renter and it automatically puts a limit on how many movies I can rent at one time. After asking the clerk if there’s anyway to bend the rules for me this one time since I wasn’t aware of the strict policy, he ushers over the owner. This man made me feel like a stupid little kid that needs to be taught a lesson about life… haha. I guess so. The lesson I learned is to find a new video store to rent movies from. Hopefully there will still be one the next time I decide to rent a movie, you know, with the whole disintegrating market and all. Oh, and I got your 2 limit right here sir! (Look at the star rating I gave… pretty generous I think). Good luck with biz!

For starters, they couldn’t have a more friendly and knowledgeable staff! This place is absolutely 5 stars FANTASTIC! We just recently started going here and they have every new and old movie we could hope to find! People in Long Beach should give Redbox a break and definitely support this local business. We literally LOVE going to rent movies now. Really can’t say enough positive things about Broadway Video! Go check them out!

What’s not to love about this place if your a movie junkie on day’s off this place is bad ass. Great selection friendly guy, Plus who doesn’t want to deal with real human contact that could actually help you out and give you suggestions not like those germ invested red box things haha.
Support your local business

Love this place! In a time where Redbox, Netflix, and Hulu exist, I still come down to Broadway Video most of the time.
Why? Because although convenient, those other options don’t have friendly, knowledgable staff to nerd-​out about movies with. They are always very helpful and make good movie recommendations when asked. I also enjoy supporting a small local business.
Broadway Video is always getting new releases as soon as they’re released and will sometimes even order a movie if you’re looking for it and they don’t have it.
Although Netflix may think it knows what I like, nothing beats a human with whom I’ve actually had many conversations :)

Truly knowledgeable staff — this is what makes video rental a viable option!

Best adult DVDs in town! LGBT friendly! Staff is super nice :)

Sure would be great if they opened on time. Must be nice… i want a job where i can show up a half hour late and not get fired!

The place is awesome I love being able to come and search for dvds to rent in person. The staff is friendly and knowledgable the rentals are in expensive and theres a great selection to choose from

I have been a member with Broadway video for a long time… I gotta be honest I’m a netflix person but I love this places selection! Find independent weird great films here! Day of even! Nice staff. Seriously these are the video equal to High Fidelity of movies. Knowledgeable! Easy sign up. Cheap late fees. Hard to find films. What more do you need?!

We are Redbox users. It’s worked for us thus far, but when a direct-​to-​video movie came out that we wanted to watch, we were disappointed to find out Redbox didn’t carry it. I hopped on to Unilocal to find a place that rented DVDs since I honestly didn’t know if one existed anymore. Thankfully, we found this little gem of a place. We called to reserve the movie, was told «no problem», came to collect the DVD & was treated with friendliness & courtesy. The price is reasonable & we don’t even have to return the DVD the very next day. That’s a procrastinator’s dream! :-D I’m not saying we’re changing our renting habits overall, but I’m glad this place is here & encourage others to patronize it.

It’s like the amoeba of long beach. You can find crazy range of indie to blockbuster films. I love the point system too. Freebies

Been a member here for a year. It’s pretty expensive on my openion $ 3.99 to rent. They do however let you keep it for three days. In my case I only need videos for a day, so wasn’t really worth it. I borrowed a DVD and it didn’t play. They didn’t refund me or let me borrow something else coz by then I had already rented that movie on my Apple TV. It was a desk braker for me. They should have refunded me or given mr store credit. I said goodbye.

Ok… So a place where you can rent movies, who knew that these places even existed. These types of stores date back to pre-​historic times, I don’t think I know of any other place that actually rents movies and employees people. I kid I kid! But as we all know movie rental stores are few and far between, so I am so extremely fortunate to have such a place in my neighborhood.
The store always has a great selection, the staff is always nice and helpful, and rentals are extremely reasonable priced for the duration that you get them. Just glad this place is here, and that I can support a great local business.

Still happy with this local video store. The guys are always really nice and very helpful.

I’m all about supporting the small business in my home town of Long Beach. I usually understand when prices are a little higher at small establishments and I do appreciate the little extra’s some small business offer.
Let me break this down to you. I’ve been going to Broadway video for the past 14 years. On average I rent 4 to 5 movies which is about $ 10 a month… that’s $ 120 a year with a total profit of $ 1680 from my rentals alone. I’ve excepted any late fees they’ve taken off my card and have been fine with their inflated prices over the years. It took one incident, actually I should call it a mistake made by their manager that lost my business forever.
A few months ago I was in the process of renting a movie. The manager (mid 50’s thin hair, glasses) was working the register. In the middle of the transaction he stops to tell me that their is a $ 19 charge (it might have been more) for a scratch on my last rental. He didn’t even say it in a nice way. Total attitude. Who charges a huge fee like that on a scratch that they can’t prove was from me? I refused to pay and told the rude manager to nevermind the rental, and I walked out. No more then 1 minute later that rude bastard took $ 19 off of my credit card without telling me. I should have walked back in their and asked for my $ 19 dollar scratched DVD that I involuntarily paid for.
Anyway, that «scratch fee» really cost Broadway Video $ 120 a year in profit, my business and this lovely review. I guess some small business are not worth supporting. I’ll be spreading the word on Broadway Video and enjoying Redbox’s services who has NO mystery fees with an attitude attached.

So, let me preface this review with a statement. I am all for the little guy, the small independent business. I also worked at a movie store for almost 3 years when i was in college. I know the way things should run if you want to keep you customers and stay in business.
That said, I have held back my negative reviews because I understand that it is difficult nowadays to run such a business and so I was willing to let things slide. On several occasions, I have been late returning my movies because I have a very demanding job that requires me to be on call frequently. That said, I have ALWAYS paid my late fees with a smile on my face and been apologetic. However, on two separate occasions I have received an angry phone call from the manager that went on much longer than the usual «please return your movies or there will be a fee.» I was actually scolded relentlessly until I ended the conversation. I returned the movies that day.
This evening, my fiancée and I decided to rent a movie. I haven’t been in the store in about 3 weeks or so and I know that I have late fees from a couple movies that have already been returned. We get to the register and I am told my account has been put on hold and neither of the two guys running the store can do anything about it. Then, they do find out that the manager attempted to charge my card for the late fees (even though it’s only been a few weeks and my movies were all returned only about 2 days late). Because the expiration date on my card has passed, the attempt was declined. So, my account has been put on hold, but I am unable to simply give them my new card, pay for my late fees and rent a movie. They told me they can’t do anything without the manager present and he isn’t working for the next few days.
Moral of the story is, if you are going to run a small business that is on the verge of extinction, you should treat you customers with a little more respect. People have been telling me for years now to just go to netflix and thus far I have refused. Well, I am officially done with Broadway video and if I can’t find another good small rental business nearby, I’m going to the dark side.
P. S. If they even try to send me to collections over $ 15 without even so much as a phone call, it’s on.