Continental Cleaners

My new favorite cleaner in Long Beach! It only $ 2 per garment when you prepay and if you drop off before 9am they will have it ready by the end of the day! Pants, shirts, etc are all the same price for dry cleaning… My items were done quickly and had no issues. Most of the spots I found in the area take a few days to get back and are extremely overpriced… Not continental! If you live in the Lakewood or Long Beach area and need a cheap and quick dry cleaner you should stop in… They are also open Sundays!

I’ve been a customer for over a decade. It’s appalling for me to write this horrible review, truly not based upon my ruined dress but due to the lack of customer service provided by their employee after I pointed out the broken pieces sewn on to my dress. I dropped off a dress to dry clean… Tag noted– «Dry Clean Only .» I mentioned please let me know if you’re not able to dry clean this due to the charm. Their employee takes a look, states we will dry clean it if we could, but if we decide that we can’t them we won’t. I stated, that’s fair and thanked her for it! «I go to pick up my dress to find the charm broken in 3 pieces… I point it out, their employee (older Hispanic lady) looks at me. Questions me if it is dry cleanable? She takes a split second to look at the tag to somewhat prove me wrong. Finds that it states ‚» Dry Clean Only… then asked me to take it back to the store of which I purchased it from to question them? I told her I purchased it 5 years ago, I can’t go back to the store for your doing? I picked up the rest of my clothes. Told her that I’m not upset about the damage. I’m more upset that you didn’t even acknowledge the damage that I had pointed out and feel remorseful in any way? Had she apologized for the damage I’d still gladly give them my business. Such a heartless individual.

This place is a joke. Big sign says open til 3 on sundays. Well i went 5 minutes before and no one was there. Horrible! Why lie?!? People need their clothes continental.

Really bad experience. .my daughter is getting married in two days and I needed her bridesmaid dresses steamed… I had heard about this place from a friend so I called and told them I had 4 bridesmaid dresses and they quoted me $ 2 each… I drove out of my way and when I got there they changed it to $ 5 a dress… not a big deal, but they were so rude even when I spoke to the lady who had quoted me. Even an apology for the misunderstanding would have gone a long way. I would not recommend this place to anyone.

The greatest dry cleaners in Long Beach! reasonable priced and top notch quality!

I been coming to this place for over 3 yrs and by far this is the best cleaner! They have very affordable prices! I like the turn around service or the same day services and of course they open Sundays. I want to thank Uli for removing a spot on my very delicate dress !! So thank u all for ur great service!!!

Terrible place and poor customer service! They damaged a light denim dress (came out with several large, quarter sized ink spots) after they washed it. Then they told me to bring in a picture of the same or similar item for credit — I bring in a picture of a similar item and the owner asks «so how much credit do you want for it?» HELLO the full amount! You ruined the whole dress! I understand it was an accident but pay for it! The sad part too is that I have been a loyal customer for over 6 years… and this is how they treat loyalty? Needless to say not ever coming back

Good service and fast turn around. I have my shirts and slacks pressed here and can’t complain. I’m always in and out pretty quick and they have it ready when they promise.

My husband and I have been using Continental Cleaners for over 5yrs. In the beginning there was light… wait wrong story… in the beginning their prices and service were exceptional. Our dry cleaning was done in a timely manner, everything was clean and well pressed all with a smile.
They have an onsite cleaner and have same day services, so long as your garments are dropped off before 9am I believe. Prices again are very very reasonable and they open 7 days a week, comes in handy for those emergency cleaning needs.
However we’ve noticed that within the last year or so the service has been changing and not for the better. I don’t know if the staff has been charged with more responsibility and you know what they say when the cat is away the mice will play.
The place used to be run exclusively by a Pacific Islander family, the two ladies there have always been super nice and were a pleasure to deal with. Now, like I said I don’t know if the staff have been dealt greater run of the mill or if there is an ownership change.
The older Hispanic lady is a hit or miss, she’s not the greatest when it comes to customer relations and quite frankly the couple of experience I’ve had with her have been nothing like they were in the past with the other two ladies. My husband has mentioned the same thing about her, apparently with him she was a bit on the ruder side.
The quality of work has also suffered, on several occasions we’ve received dirty garments back. We’ve had to give return them for additional cleaning and the hispanic lady doesn’t take very kindly to that… but I don’t take kindly to paying for a service and not getting it.
I’m now in the market for a new dry cleaner, because her attitude is just not something I want to deal with. I suppose people either forget or don’t care that if their business depends on the customer then customer service should be top notch.

Terrific Dry Cleaners. Friendly staff. All items $ 2 and ready by the next business day. I’ve been coming here for years and never had any problems and have always left as a satisfied customer.

I’ve been using Continental Cleaners for a little over 4 years (I think). They used to pick up and drop off the dry cleaning to my old job (what a convenient thing). Boy do I miss that perk from my last job (we had a pretty good amount of employees using it). Because I was happy with their prices I stayed with them and now have to drop off and pick up my own clothes (sighhhhh, I was so spoiled by my last job). I would say I average approx 30 or so pieces a month (I HAVE A LOT OF CLOTHES).
The Owner is very courteous and super friendly and it’s clear that he is very liked by the customers. Over the 4 years I’ve only had one issue so for me that’s a WIN/​WIN! They also have a lost and found if you think you’ve lost something (so feel free to ask). I couldn’t find slip that went under my dress and sure enough it was there. I also like that they are open on Sunday’s.

DO NOT COME TO THIS DRY CLEANERS UNLESS YOU WANT YOUR CLOTHS TO SMELL LIKE A 1 MONTH OLD STINKY WASH CLOTH YOU BEEN WARNED!!!
Iv’e been coming here to have my work cloths which are fire retardant. And I must say I have been having very very bad experience from Continental Cleaners. To start off I request a dry clean, then a press with no starch and I get back starched clothing. And to make matters even worse the smell of my uniforms are so bad I have to re-​wash them, that’s right re-​wash them when I get home because they have a heavy duty pressing machines that they NEVER CLEAN. It smells like a 1 month old wash cloth that has been sitting out. When you walk in look to your left and take a smell very bad stinky smell coming from the pressing machines.
Now if you have light thin clothing you may get lucky and not get this pressing machine, but I was not. I finally gave them up today after getting my 4 –pairs of uniforms back and smelling like crap. I’m done with this place.

DO NOT COME TO THIS CLEANERS. THEY MESSED UP MY CLOTHES AND SAID THEY TRIED. My grey dress shirt is no longer grey. It is only 6 months or less old and it looks as if its been worn yrs. I have to throw away all my clothes from this cleaners. They said they tried and didnt refund my money or cared. They brushed me off because I am a college student and walked away from me. I am really upset because ruined three of my blouse and dress shirts that were over $ 200 and they didn’t apologize or really try to fix the issue.

I have been using Continental Cleaners for years and have never had any troubles. They are the best value in Long Beach and have always done a great job with my clothing.
I see on Unilocal that others complain about the parking, but is always have found a place to park, especially on weekends when I go to the cleaners.
The only thing wrong here is that some customers feel they are better human beings than the people that work here. I have seen some amazingly rude and disrespectful comments and interactions from their clients, and it is just not right.
Ask yourself: does paying $ 2 to get your pants cleaned give you carte blanche to be a complete a-​hole?
I don’t think so…

I am picky about dry cleaners. They get all the smell off of my husbands dress shirts and they are always done on time.
The employees are so nice to me and my kids too. We appreciate the calm friendliness, the employees never treat us like they are stressed out.
I have used them for small repairs also. We have been coming here for about 3 years. There is something great about never ever having a problem with my drycleaner.
Great place and I just can’t believe it’s only $ 2. We paid so much more in the past .
I have always been familiar with how a drycleaner handles problems because you name the problem, I have had that problem with drycleaners.
However after three years at this drycleaner I still don’t know how they are at handling them because we haven’t had even one bad issue.
Even when the strawberry stand is going I have always found a parking spot.

Yes, as Unilocalers say they are not always open at 7 am as they claim. But they have not been more than 10 minutes late to open when I have come by. They do a quick turn around, usually a little over 24 hours. I have had good luck with clothes coming out clean. A few people wrote that things came back dirty or torn. I have been checking for that since. Each month I drop off 3 or 4 items, my or my husband’s work suits. These are mostly dark colors — blue, brown, black.
A few times when I have been too lazy to drive over to Continental I have used other cleaners, paying twice as much. So I am still happy with Continental.
Bring cash — they won’t take a credit card unless it is over something like $ 15, at $ 2 an item, that is a lot of pants and dresses.

I’ve been coming here for years, I don’t even live that close to this location anymore but ill drive across town just for them. The pricing is extremely fair, and my orders are always ready for pick up the very next day unless I drop off on a Saturday then you’ll have to wait till Monday. I like the ladies that work here, they are always sweet and we can talk football when it isn’t too busy.

updated from really bad to got better. Slowly earning my trust back.

Never had a problem, and been coming for years! They have good prices too! The parking lot is a little cramped though.

I’ve been bringing dry cleaning here for years because it’s inexpensive, fast and in a convenient location. They do an okay job.
However they are supposed to be open at 7am and they rarely are, which isn’t convenient for those of us who stop there on our way to work. I’ve run into other people who arrive there at 7am encountering the same issue.
What is causing me to never return is this — I brought in a dress to be cleaned that had a slip sewn into the dress. When I received it back the slip was missing. I went back and explained this to them. They said they’d keep an eye out for it. I’ve been back mutliple times and at one point was told they accidentally gave it to someone else, had left that person a message to return it, and would call me when it was returned. I received no phone call, have since returned and was told they still don’t have it.
When I inquired about what to do next I was told I have to talk to the owner, Nick. Everytime I call he isn’t there or just left and I’ve been told he is the only person I can talk to. I’m extremely frustrated! I cannot wear the dress without the slip, so I either need them to pay me for it so I can attempt to find another one to make the dress wearable. Or they need to reimburse me for the entire dress. But obviously I need to actually get ahold of NIck first.
I’m never returning. Their customer service in this particular situation is attrotious!