Del Amo Motorsports of Long Beach

So called yesterday and had some questions on the sea doo spark I got the info I was looking for then the sales man wanted me to come in and I told him I was just checking if the spark had a gas gauge and if it didn’t that was the deal breaker so next I knew he hung up on me

I unfortunately have had a bad experience with Del Amo Motorsports. I purchased a used atv in October 2015 and made payment in full. As of the end of January, I have not received the title. Over the past 60 days I have contacted the dealership multiple times and the finance department has been deceiving in their responses to me, stating that DMV takes 90 days to process. A quick review of the DMV website and the dealership actually only has 60 days to get the title to me… fast forward to today and I find out that the Del Amo Motorsports did not have the title on the atv when they sold it to me. And the previous owner was in possession of the title until recently. I am still waiting for my title and proof of ownership. Very dissapointed in Del Amo Motorsports and recommend that you be cautious when buying from them.

Service dept was amazing. My bike was leaking oil, so i took it to them, and Chris gave me all the options I could do. Even though they were minutes away from closing, they made sure I had all the things I needed to leave the bike there overnight and get worked on in the AM. I didn’t feel like I was being rushed out. In addition to fixing the oil leak, they also went through and cleaned up the area on my bike that got dirty from the oil leak! and inspected other areas of the bike. Very happy.

Came in looking for a new kx450f and was unsure about how I would be able to trade my bike in. I was welcomed in less than ten seconds by the staff and was introduced to Felix. Felix got down to business and handled everything quickly and still to this day remains in contact with me answering any questions I may have.
Everyone from the staff to the financing representatives are awesome! I definitely recommend this place to anyone who is looking to purchase any type of Motorsport, and ask for Felix!

As for staff and departments I only ever deal with 3 people when I go in there: Mikaylin, Andy and Stephen. They’re really helpful and patient with you when shopping around. Bought my first helmet there, amongst other things. But as far as the rest of the store goes, I only go in for parts I haven’t had a chance to interact with the mechanics and I’d stay away from sales. I wouldn’t finance with these guys on big purchases, they’re really about their money and could care less about you as a rider. So I just cashed out via private party. The only reason I even rated it a 4 it causes of the 3 I mentioned, good luck guys.

Watchout for these used car salesmen! David especially. You would think you could trust fellow riders but I guess not. I got follow up calls from the minions that work there and asked them to follow up with David about the $ 500 he owes me off the bike but guess what? Nobody every called me back! hahaha… they avoided me like the plague I guess. So shady.

I went in there today and asked if they had time to do a basic chain service and they said,“Yes and that they where really slow today.” The guy told me he was finishing up with a customer real quick and that he would be with me in 10 minutes. So 30 minutes go buy and I’m still waiting. He finally gets to me and proceeds to tell me that they can’t do the chain service today because they’re too busy. So in short I waited 42 minutes for a «No.»

My cousin and I bought 2 gsxr 600 and got a sweet deal. Felix was our sales guy and he went beyond his way to help us and get the deal we wanted! On one of the bikes there was a small scratch on it and they simply look 2 mins and replaced it! Financing was easy. the employees are soo friendly and professional I highly recommend this place if you want to buy gear/​bikes or simply go around and check out what they have.

I have purchased multiple automobiles from different dealerships, including a local VW Dealership, Fletcher Jones, South Bay Ford. I purchased two aircraft from Tom’s Aircraft in Long Beach, one aircraft from the Mooney Factory in Texas. I also purchased two bikes from Las Vegas Motorsports. At every one of these places I was treated respectfully and honestly and I would definitely do business with them again. Unfortunately, I can not say the same for Del Amo Motorsports.
I was looking to purchase two bikes. After confirming that they had what I wanted in stock, I made an appointment to complete the transaction that evening. When I arrived, not only was the sales person that I was to meet not working that night, nobody knew that I was coming. They handed me off to another sales person who was unfortunately not very versed in answering any questions that I had. He constantly needed to check with someone else to get even the basic answers. When I told him that I was ready to buy two of the bikes, subject to a quick test ride, the attitudes of every one on the sales floor went from mediocre to horrible. How could I possibly ask to test drive the bike before I bought it? (Mind you I test flew aircraft before I bought, so this concept of buying and then test driving made no sense to me). I even offered to test drive the used one that they had available, just so that I could make sure that it handled the way that I expected, however that went nowhere as well. So I reluctantly agreed to sign the paperwork first and then test drive.
From here, imagine every stereotype of a bad used car salesman, every one was used on me. Nate, the floor sales manager, made the sales man come back to me multiple times, using yet again another bad used car sales tactic. It wasn’t until half way through the ordeal, that I learned that they didn’t have two of the bikes in stock and were looking for a dealer trade for the second.
As part of the negotiations, I was trading in two other bikes that I had. We agreed on a trade in value and finally agreed on a price for the two new bikes. They found the second bike at another dealership and would have it for me in two days. Everything was set, only the paperwork needed to be completed. Literally as we were walking in to sign the documents for the first bike, Nate returned to inform me that they would be taking $ 100 off of the trade in value for each of the bikes as they needed to do an oil change.
Hard for me to imagine that that isn’t already built into the trade in price. Shouldn’t every vehicle that they sell be checked over and at a minimum have the oil changed? Makes me wonder about buying a used vehicle from them.
As it was already past closing time and I wanted to simply get this torturous ordeal behind me, I said fine.
Liz Sage handled the paperwork efficiently and professionally. I only wish that I had been able to deal with her through the entire process. We took delivery of the first bike and went home.
The next afternoon, I received a call that they had the second bike ready to go. I set an appointment to return to sign the paperwork to pick it up later that evening after work.
When I arrived at my scheduled time, I was told that in the short time in between when we set the appointment and my arrival they got completely swamped and that they would not honor my appointment time. There were now many customers ahead of me that were purchasing and that I was at the end of the line. I spoke with Nate and let him know that 1) I had an appointment and I was here at the appointed time, and 2) I had actually purchased the bike YESTERDAY, so technically I was ahead of the people that decided to purchase today. He promised me that I could go next to sign the paperwork, however, that proved not to be the case (two more individuals were called in to sign their paperwork and I was still waiting). I told them that I was leaving. They promised me that we could set another appointment the next day and that this time they would honor it.
The next morning I started looking at other dealerships to see if other options were available. I contacted Wheels in Motion in Chatsworth. They had exactly what I wanted in stock and we even agreed on the price over the phone. I left work and was there 30 minutes later. I was treated respectfully from the moment I walked in the door. No games were played, the transaction was closed from start to finish in under an hour and I got the second bike for $ 2,000 less than Del Amo was selling it for.
Use Del Amo only if you like High Pressure Sales, have hours to waste and are OK with having the deal retraded on you at the last moment. If you want honesty and respect, not to mention a good price, head over to Chatsworth to Wheels in Motion. It is worth the time you spend getting over there.

I had them pull and press-​on some bearings for me. They left out a washer and I had to bring everything back with the schematics. I’m actually fine with that. I should have brought the diagram in the first place. My main issue is how I was treated. I felt rushed and disrespected. The shop manager Chris, truly could have cared less if the job was done correctly. I asked if the missing washer was the one I suspected. Chris answered in a defensive fashion and clearly had no interest in discussing anything about the job I had just paid $ 125 for. Terrible customer service. I will not give them my money in the future. I feel badly about not calling Chris out right then and there, but I just wanted to get the hell out of there. Very disappointing experience.

Still go here for service on my bike. Yes I drive it all the way from San Diego for service here.
They consistently do an exemplary job, they even fixed a seal on the cylinder heads that was incorrectly installed and leaking oil that I didn’t even know was an issue.

My experience here started off sh*tty but Memo was a great help and we worked out a deal. (After 5 hours) Nate was a little hard to work with also

This is my second time here to purchase another bike for my little brother. I came in with my sister in law and we was working with Ant. I originally called for Martin because that’s who I dealt with when I purchased the first bike but he was no longer there and transferred to another del amo motorsports. Working with Ant was another great experience here at Del Amo Motorsports. He was honest with us from the start and very friendly. He had great customer service and even stayed after hours with us along with a few other staff. The lady we dealt with in finance was also friendly and nice. I forgot her name but they all seemed nice. This was actually a very friendly environment. Ant was very professional, honest, friendly and respected our time. He helped us every way that he could to get us approved for a Yamaha R6. He didn’t tell us what we wanted to hear, he told us what we needed to hear and what he could probably do to help us. They got us a low monthly payment with a decent APR. I will always recommend this place to family and friends if they ever want to purchase a bike or anything else that they sell here… this is my second experience with someone who I didn’t work with before at this dealership and it was yet another great experience.

I originally took my 250 Ktm Dirtbike to the orange county KTM of Anaheim and had a terrible experience. They tried to hose me by saying I needed to rebuild my whole top end. I had my doubts about that because the bike has never really been ridden hard. Anyway I Unilocaled a new place to take my bike and came up with Del amo motorsports in long beach. I ended up meeting this real nice service tech named Chris who seemed very knowledgeable and understanding about my bike situation, I told him what the other place had told me along with what was going on with the bike. He said it doesn’t sound like the top end needs to be rebuilt but they would like to take a thorough look at it and figure out what the problem really is. Chris believed it was the valves and they just needed an adjustment. Lo and behold Chris was correct, all I needed was a valve adjustment. Over $ 2000 saved! Thanks Chris! I definitely recommend this place to anyone who owns a bike.
Thanks again,
Nate–

Buying a bike from Suzuki –1 ½ hours.
Trading and Buying a bike at HD –2 hours.
Trading and Buying cash bike at Del Amo –6 hours –Priceless.
The staff were great but the process was flawed. Several friends have same «priceless» experience. Staff are mostly young and inexperienced. I was glad my salesman had 10 years riding experience but no sales experience. Similar to another Unilocaler said in these reviews, they are great if you’re buying and on their side, if something goes wrong –buyer beware. That was an input from a friend. Do your research. Be prepared. Educate yourself with the vehicle you are purchasing. Shop around.

I will sum up my experience at Del Amo Motorsports by comparing it to my experience at Bert’s Mega Mall in Covina.
DEL AMO MOTORSPORTS OF LONG BEACH:
Product: Pre-​owned 2007 Kawasaki Ninja 250
Mileage: 12,000
Condition: Scratches, broken clutch lever, ripped seat
Down payment requested: $ 1,000
Monthly payment before negotiating: $ 119
Monthly payment after negotiating: $ 96
Alternatives offered by salesman: New Yamaha 125cc scooter. I turned down because I made it very clear I wanted a motorcycle, not a scooter.
Salesman: JP — Seemed annoyed with me from the moment he met me. I tried to create small-​talk about Triumph motorcycles, he was unresponsive and uninterested. Constant sighing, huffing and puffing, and eye rolling, especially when I would not accept his counter-​offers. Made me feel like my budget made me unimportant to him. Accused me of being «unwilling to work with» him on price. Refused to throw in clutch lever repair for free.
Sales manager: Mackenzie — Very enthusiastic when I first came into dealership and informed her I was planning to buy a bike. Treated me as though I did not exist when I did not make a purchase.
Follow-​up from customer service team: 4 weeks
Additional notes: I asked for water at front desk, and they told me to go to the vending machine. They did not have complimentary water bottles, a water cooler, or even a drinking fountain available to customers. I spent a few minutes in the parts and accessories department and was not greeted or approached by a single employee.
BERT’S MEGA MALL:
Product: Pre-​owned 2012 Kawasaki Ninja 250
Mileage: 9,000
Condition: Like-​new
Down payment requested: $ 0
Monthly payment before negotiating: $ 91
Monthly payment after negotiating: $ 64
Alternatives offered by salesman: Hyosung 250cc sport bike. I turned it down because I was not familiar with Hyosung motorcycles as I am with Kawasaki.
Salesman: Hollywood — Enthusiastic, patiently allowed me to sit in several bikes and ask questions about each one. Focused on helping me to find the bike I REALLY wanted. Demonstrated a desire to work with my limited budget rather than responding in irritation. Got to know me on a personal level and made me feel comfortable buying from him.
Sales manager: Miguel — worked hard to earn my business by being friendly and courteous as well as flexible on price.
Follow-​up from customer service team: less than 24 hours.
Additional notes: Parts and accessories staff greeted me and assisted me in choosing protective gear. Every purchase of a new bike comes with a free gift and 10% off your entire parts and accessories purchase.
CONCLUSION: I think it’s obvious why I bought a bike from Bert’s and not Del Amo. Poor customer service and bad deals go hand-​in-​hand at Del Amo Motorsports. At Bert’s Mega Mall, on the other hand, you can be happy not only with WHAT you buy, but the entire buying process! I warn all potential customers, save yourself the time, do not go to Del Amo, go where you can actually be treated with respect. If you MUST go to Del Amo, I recommend renting a Mercedes-​Benz. If they see you roll up in an expensive car, they’ll think you have money and probably will be more likely to treat you the way a customer deserves to be treated.

Hands down best motorcycle dealership ever.
I went there just to take a look at what they offer because they were recommended to me by my neighbor who just bought a new bike from there.
I ride a GSXR 600 stunt style bike.
I went looking at what they have when it comes to accessories and equipment, ended up being with Sal, one of the sales people, who showed me around the whole place. I will be taking my bike there for a full tune up moving forward.
Hell i’m even thinking of starting to finance a new cruiser bike for long rides when I wanna go to vegas or so.
Sal’s got me thinking about a few models. I’ll definitely be visiting again real soon.
Amazing team. Everyone’s very respectful. Great customer service.
Over all I LOVE THIS PLACE :)

I’m going to pretend I never wrote a review for this dealership, and keep a screenshot of this one in case some over-​anxious business representative working for Unilocal decides to delete this — as they normally do for their sponsor businesses (look for signs like «message this business» to see if they are sponsors).
This place blows. The Del Amo name blows. Back in the day when they were only in LA near that Air Force Base, they basically were known as the ghetto dealership hiring ambitious high school drop outs with limited business/​social/​financial understandings/​skills. THey try to sell you on the «kewl» factor and thats it.
Their prices for vehicles are obscene. You can’t negotiate to a decent price when they start that high. I’ve been buying new vehicles, including many new motorcycles, for many years/​many times. You just window shop at shops like this and buy from a more local, respectful, ADULT business.
The Long Beach takeover of Long Beach Motorsports, just like Del Amos takeover of Champion Motorsports in Costa Mesa, is sad for those of us in the motorcycling community. 2008 – 2012 were bad years for us enthusiasts. The vultures with bad reps have expanded and small shops have faded away, most of them with very good reps with strong local followings.
The whole ghetto Taco King my probation officer made me come to work today skull tattoos and smoking weed on my lunch cus we’re so fucking cool and counter-​culture bullshit drips all over their eyes, mouths, and noses. Then again, lunch trucks parked in parking lots are popular nowadays too. Motorcycles are more about people buying an image than actually riding. So f – k it, it gets one token star for having decent inventory of vehicles. Some of the guys don’t seem so bad either to be honest but I honestly can’t see myself buying a vehicle from any of their locations– including this one. I swear, there’s something wrong with any dealership that makes you feel like you just walked into some crack house… because of the eye-​balling you get from some employees.
Did I mention the outrageous prices, ‘dealer prep’ costs, BS costs, long before the standard additional costs associated with a normal vehicle purchase? F– that… and what I mean is, F– this shop! Ignore the usual Unilocal-​sponsor manipulated star rating, and ask anyone you respect that rides a motorcycle what they think of Del Amo. They are all the same, including this one. I’ve been coming this shop before/​after the Del Amo takeover and the same for the other locations… i cant see them changing.

bought a bike in February and that part went well. I got an extended warranty, but after reading it in detail I realized that it’s not worth it. cancelled it 2 weeks later, it’s been 4 months and Del Amo still hasn’t given me my $ 1500 refund. spoke to 3 different people in the course of a month, they always say «we’ll call you back in 45 mins.» and they never do. Spoke to a new person today, didn’t call me back either. lessons to be learned.
1. Don’t get extended warranty, they’re a scam, (Seriuosly, don’t get one).
2. Del Amo will not help in giving you a refund.
3. the extended warranty company directs you to the dealership so they are no help either.
Buying a bike here is OK, if you have issues after purchase? good luck dealing with them!
I’m still owed $ 1500

I went all the way from San Jose to LA long beach to pickup a motorcycle there.
Their pricing was better than any competitor. We made all the deal over the internet with Edward from Del Amo Motorsports Rondo beach.
The bike was in Long Beach. Once arrived there with my bank cheque, everything went fast and smooth. Very professional in both financial and mechanical/​bike prep aspect (my bike had a small switch issue that they fixed right away)
Super friendly and fun staff!
Highly recommended! the trip was worth it!