Employment Development Department

First they are all a bunch of ignorant asses. You get there first thing when they open and about four hours later you get to go upstairs to wait again for at least two hours. When you finally get called they will give you a bunch of excuses, we are doing the best we can with our limited staff, we haven’t gotten the claim you are asking about, your doctor has not sent in his/​her portion of the filing. You even show them to their face on their website that the claim is supposedly pending and that your Dr. has sent in the paperwork you can view on their site. You will still be told that it does not show up on their end and they can not process anything without all the proper paperwork being filed. Seriously ??? show them to their face that all is filed and on their website to be viewed and still they haven’t received anything!!!

Incompetence — Synonymous with this EDD office. Look it up in the dictionary and there is a picture of the Long Beach EDD office. EDD is one of the most inefficient, disorganized, poorly run and as previously stated, incompetent government agencies I’ve ever encountered.
Want to get in touch with them via telephone? Go ahead and try… C’mon, I dare you!!! They will run you through 15 minutes bi-​lingual jibberish, prompts and numerical entry, only to hang up on your disgruntled a$$ with an oh so pleasant «we’re sorry, the maximum number of callers has been reached, please try again later» message. Total BS… I know. I tried. About 10 times a day, all times of the day, every day of the week. Same ‘ol message, same ‘ol result. (My bad… Enter definition of insanity here _​_​_​).
After an infinitesimal number of attempts to contact them via telephone, one finally succumbs and heads in to the offices to actually speak with someone.
Long Beach office is located on the sixth floor of the LB Blvd building. Simple enough, right? WRONG!!! Head on up there to be greeted by an 8−½×11″ printed piece of paper, taped to the reception window telling you to «please pick a ticket number», you know, kind of like the deli counters offer. So, from whence are these priceless little gems distributed, I ask? Get to that in a sec…
After waiting in what seems to be a stationary line on the sixth floor for 15 minutes, I finally get to the counter to ask «where do you get a ticket?». Oh, the lady at the counter says… You have to go down to the 5^th floor to get one. Really? Are you FUC’n kidding me? «Why does it not say that in the first floor lobby or even here in the 6^th floor office», I ask. «It does» she says, «right there on the sign». I respond, you mean this sign”, pointing to a sign that faces her, visible only to anyone who is standing right at the reception window, (her side of course), or sports neck muscles akin to Linda Blair in «The Exorcist». I don’t have x-​ray vision, my head doesn’t spin on a pedestal, nor do I have eyes on the back of my head… Well, at least that beeyatch had a good view of it.
Fast forward to my downward excursion to the 5^th floor «waiting area» so I can get my golden ticket. This place looks like a FUC’n depression era soup kitchen, packed to the hilt and then some, no seating available whatsoever, with peeps laid out in the hallway outside. Folks like me, just trying to get paid, justifiably or not. I ask and they tell me the wait will be «about an hour». Warped sense of time them peeps. 2−½ hours later I was finally seen, only to be told, «we’re working on it, we are understaffed». UNDERSTAFFED… The new synonym for incompetence. Thanks Gov. Jerry «Moonbeam» Brown. Your reality is my, (and I suppose hundreds of thousands of others), nightmare…
P.S.
When I finally did make it back up to the sixth floor, the sign asking people to go to the fifth floor mysteriously relocated itself outside the sixth floor elevator doors… For all to see!!! Incompetence. Can’t say it enough.

The state disability office is located in this builing on the 6^th floor i believe. Small office with about 10 seats. It is always crowded. They have security seated as soon as you walk into the office. Take a number and sign your name. Staff works behind plexi glass. They are 3 staff people available. Line moved fairly quickly which helped. They seemed friendly enough. Parking structure located behind the building crowded as well.