Farmers & Merchants Bank

I love banking with f&m! They are very fast and reliable. They have everything I need. Very helpful staff too.

I have been banking here for a couple of years now. I have a business account and intentionally chose Farmers and Merchants because it was a local bank. The tellers never look up and greet you. There are a bunch of employees moving around behind the counter but very few offering service to the customers waiting. The people at the front desks when you enter are usually talking and joking amongst themselves. All the while customers wait and are never acknowledged/​greeted. I used to make my deposits at the ATM but they purchased and installed «new and improved» ATMS (paid for I’m sure by the tons of little fees this bank charges), but they don’t work well when depositing multiple checks and always spit back the checks especially if they are the now more common bank issued larger sized checks. If I could find a credit union that offered business accounts I would close my account here without hesitation.

So far I enjoy banking here…
Opening account was very simple. Make sure you have the proper ID.
Marucio has been there for me since day one and is still helping me out til this day.
The tellers are very friendly and do make you feel welcomed. There’s never been a long wait in line for me to do any transaction and I have been here at odd hours during the day. Place is a bit dated but is always clean. 2 ATMs outside if you need to do simple transaction :-)

I had a substantial amount of money in hand, with appropriate ids, and happened to come in when they closed. Since there were no applications available, I had to ask the teller for one. She asked if I had 2 ids– I said «yes.» Then she told me she coyldn’t help me because they were closed. I said «fine. I can go to another bank.» Her reponse was «oh. ok.» Really? You don’t know me. I’m trying to give you my money people. Grrr. Poor customer service. Seems like she was trying to send me away if I hadn’t brought my ids. Well… now I’m off to another bank! ;-)