JoJo’s Delivery In Motion

Can I give a negative star?
These movers were the worst ever. I should have clued in why they showed up in a Uhaul instead of their own truck. It was also too small! They had to do 2 trips on 2 days and they charged me double for milage.
I had no choice to continue because I had to move that day. When the movers arrived and saw how much stuff I had, as well as, that I had stairs. They freaked out and called Jojo complaining because they were tired and had already worked 7 hours moving another person the same day. They wasted ½ hour complaining to him and, yup, they charged me for it!
I asked Jojo before booking if the movers spoke English and he said of course, like it was a stupid question to ask. Well, only one spoke English. He brought the boxes down and the other put them in the truck.
When I went down to look at the truck, the non-​English speaking guy had stacked many boxes on top of my boxes labeled «fragile». There was a box of plates that he had put on it’s side! Some of the bottom boxes were already buckeling. I called Jojo and he said that he sternly talked to them and that he would «take care of me».
They carried each package one by one instead of a dolly. No idea why, until I told Jojo and he said that I requested no dolly, just one of the MANY lies the movers told Jojo.
They did not wrap any of my furniture in bubble wrap or blankets.
They dropped a large dresser all the way down the stairs, which crashed into the wall at the landing, putting a huge hole in the wall. It almost went all the way through. Their response was that it was too heavy. But, they never took the drawers out. Really???
They also ruined a large wardrobe that I heard being dropped stair by stair. Everything that was white was covered in black hand prints. I had a desk that needed to be disassembled. It was old but very precious to me. They moved it a little before dissembling, and part of it came apart.
Which would have been fine, but they gave up at that point saying that they didn’t know how to take it apart and also that it wouldn’t make it down the stairs. But, they could have bubbled wrapped it and it would have been fine. Jojo had assured me that they could take furniture apart.
In the end they had to come back after the first trip, put the rest of the stuff in the truck, take it with them and come back the next day. They were too tired to finish. The next day, during the final hours, Jojo kept calling and calling me to sign the new estimate. My original estimate was $ 325 and the final was $ 872.
I had paid $ 58 more for insurance (he said that they only covered $ 300 during the loading/​unloading part) and he said he would put in a claim for the furniture. He also assured me that he would fix the wall. After 2 calls and numerous texts, I never heard back from him.
Stupid me for paying him all the money, before resolving those issues! These movers didn’t do one thing correctly; STAY FAR AWAY!

I won’t elaborate on my experience, other than a one star rating is far too generous. If you would like to keep your furniture intact, I highly recommend you go somewhere else. And don’t expect any customer service or professionalism either… He goes radio silent once the job is done.

The comment the owner left on my previous post shows the level of unprofessionalism he exudes. I don’t usually leave bad reviews I usually just leave it alone. The owners comment just validated my reason for doing so. I did not have more furniture than what I was quoted for and I also quoted two racks of clothes that I moved myself in my own vehicle since they did not bring the wardrobe boxes and I also moved my own shoes and tv in my own vehicle. I only had a one bedroom apartment which should not be up for debate because the facts are the facts. It’s almost laughable that he would say that. After I complained about the pace the movers were moving that’s when they decided to move a bit faster. After I complained he then came to me and started on a rant about how I’m the 11^th colored client he has had and how he usually work for whites and Asians in Beverly hills. I definitely took that as a bash. He could definitely benefit from some business and communication classes. He then went on to say how he NET 1.7 million dollars last year but that was before insurance and labor cost? Sorry that would be considered GROSS, not NET. IF you truly own the trucks why would you leave the Budget labels allover the truck? One that is illegal and two wouldn’t you want to change it to market your own business?
Next time a customer is unhappy apologize instead of bashing the customer and you wouldn’t have bad reviews.

I found jojo’s service here on Unilocal.Excellent service. Jojo and his helper Charles came on time. They were careful with all our furtinure. They properly shrink wrapped all items to avoid damage. It was hard to move furniture due to small doors in my new apartment but these guys made it happen even though they had to remove and place back the door. I was estimated for 3 hours for 2 men but it ended up 4 hours. But I was charged fair amount by Jojo.

It’s been several months since my move & JoJo still has not contacted me to pay for the items he damaged. I have over $ 2300 in damaged goods, was charged for «insurance» by JoJo, made several attempts to file & collect a claim from him, but never heard back. He now fails to reply to any calls or emails. Do yourself a favor & avoid this company. Not honest, unprofessional, and extremely poor customer service.

Based purely on some really good Unilocal reviews I hired JoJo to move a fridge/​freezer from my old house to my office. Booking was easy (text & email), I pre-​paid using PayPal and he turned up on time, did a great job and helped me move the item into place. On top of that he’s a great guy and very interesting to talk to. I’ll absolutely use him again, top drawer!

I first used JoJo a while back on a quick move for about a bedroom’s worth of stuff. With one small truck load, he carefully and quickly, and cheaply hauled my stuff out of the old and into the new place. Since, he is in my phone and is my go to call if i need something, anything moved. I would trust him with anything, he was more careful in tying my stuff down than I’ve ever seen, for that alone he’s worth calling. (If you are puzzled at his use of the Star of David or think this is some weird cultish thing, be puzzled no more, he is a large man with dreadlocks who is active in the jewish community, that’s all).

I hired Jo Jo for a move last year and I thought he did an OK job. The part I didn’t like was that Jo Jo didn’t help move. He and another mover name Oscar arrived to my apartment. Oscar picked up the boxes while Jo Jo stayed at the truck stacking them. But half of the time he was chilling at the driver seat. I told him that Oscar needs his help but he insisted stating that he’s staying there to watch my belonings.
When we arrived at my new house, once again, Jo Jo was just chilling at the driver seat. This time I confronted him, telling him that the job will be done faster if they both work together. Then he told me that he emailed me a quote yesterday, stating it’s a 4.5 hours job and he’s on track for that. I never got such quote. About 5 minutes later, Jo Jo got a call on his cell phone. Appearently, he got call for another moving job and was needed right away. He finally got out of the truck and helped move! The truck was cleared in 15 minutes and off they went.
My advice is that make sure you get a quote from Jo Jo.

My wife and I were sick and tired of dealing with Asian moving companies who never explains policy until we pay. So we wanted to try out more professional movers. We got estimates from several movers and their quotes were sky high and seemingly bill you for every wheeny tiny bit. Then I came across Jojo and read the reviews on Unilocal.One thing that caught my attention is that Jojo lives up to his promise whether its pricing or if you are unsatisfied. I gave him a description of what I needed and he told me he would get me a quote over e-​mail. Very cool! The quote came in and I was almost stunned. No extra fee for piano pickup, no fuel surcharge, no packing supplies fee. Are you serious? Yes he’s serious.
The day of the move, his right hand man, Dan came with two others. They were all courteous and very professional. I don’t recall seeing them take any break. I went and got some McD’s and had to tell them to take a lunch break (mainly cuz I was hungry!). Jojo’s quote came almost to the dot. The movers were done 30 min short of the estimate. We saved money and nothing broke.
The only tiny complain I have is that they used cheap tape to wrap around some of my furniture which I am having a hard time getting off. that’s like a 4.9 stars. Since I’m an engineer, that rounds up to 5 stars!

I hired JoJo for a 2-​man delivery of just a sofa and dresser to my client on a flat fee basis. The contract included a 17-​foot truck for the delivery. JoJo did not come (I was really looking forward to meeting him), but he sent 2 other movers who where courteous and cooperative, however, they showed up in a small pick-​up truck instead of a 17-​foot panel truck.
After rejecting having the delivery made in a pickup truck, the movers left, and returned 45 minutes later with a large truck and completed the delivery without any major incidents.
I was happy with the delivery because JoJo saved me and my client money on this delivery.

Traffic took its toll, they were very late, and so I ended up moving almost all my stuff alone. However, when they did come, they made sure to check how I did, life the big stuff that I couldn’t do alone, and then he significantly reduced his charge.

I was originally quoted 3.5−5 hrs for my job, but took a lot of the things I could move myself over the new place. So I ended up only having 2 wardrobe boxes, a couch, bed, desk and dresser for them to move. I hired 3 men, but only 2 of them actually moved stuff. It took them a total of 2 hours. Probably could have been done in 1, but I think they were trying to take the longer so they could charge for that hour since it was already a less difficult job.
They were very careful with my things and very nice. I’ll probably use them again, but next time I’ll just get 2 movers.

I was hesitant to try this place because most of the reviewers are Unilocal newbies (less than 10 reviews). However, I called to get a quote, left a voicemail and Jojo called me back within 15 minutes. Off to a good start!
I decided to give Jojo a chance since he was so pleasant on the phone and Stephy gave him such a stellar review. I was doing a one-​way move and rented my own truck. Dan and Hector came to help me move and they were great! The took good care of all my items and expertly packed my truck so that everything was snug, safe and secure (and also very easy to unload).
I’m a super punctual person (the type who Is usually early) but Jojo’s crew had me beat. They also finished the job within the quoted time frame. I’m extremely pleased with the service I got and I highly recommend them!

*UPDATE 1 hour after I left the review*
So here’s the comment that George left after I reviewed, «We here at JoJo’s try to take care all clients, But when someone calls at the last minute for a move we try to service them but we can not guarantee we can service them that day and for those who are new to Unilocal how can you rate a company if you never use them and for Mr. James i sent him two text message telling him i could make it later or the next morning his cell service was so poor it keep rejecting my text so who fault is that.-HIS»
I love how Unilocal can affect businesses. I don’t have text messaging sir. My cell service wasn’t poor that it kept getting rejected. It was rejecting because I don’t have text messaging capabilities on my cell phone plan. So how come you wouldn’t call me? You call me now, only after I posted this review. After two failed texts, I would think that someone would actually call and leave a voice mail, AT LEAST. Except it would not have gone to voice mail because I would have picked up, anticipating you coming through.
As for giving one star for a service I didn’t use, Unilocal users will understand that I didn’t/couldn’t use your service, and that the one star was based on how you treated a customer. We’ll leave it up to them to read into it and decide if this review was helpful. I have read a lot of people’s reviews on services they could not get and as a fellow Unilocaler, I do take that into serious consideration, whether they got to use the service or not. Customer service is a huge issue with me.
Yes I got a callback, and he also left me a long voicemail. He asked, how could I expect something last minute? To tell you the truth, I wasn’t expecting anything and was going down the list on Unilocal to see if I could get a miracle. I happened to call you and then you told me that you had an opening at 4:30pm and that you would call me within 5 minutes after the initial phone call. I was on cloud 9, I was ecstatic, my miracle was happening… but the miracle was just a cruel joke.
How come I was able to get last minute service? I had two other movers waiting in line. Mike the mover did the move and I called him at 5pm! Chris and Eric were willing to do it on Saturday at 2pm but I decided to go with you instead because of your 5 star ratings.
Now I understand how you get 5 stars across the board. Whenever someone writes low reviews, you make it a point to call and ask them to remove it.
*Update Over*
One star, what? Well let me explain.
We all know the stress of moving and how it can drive a person nuts. Well, I called JoJo himself, on a Saturday morning to see if he had any last minute availabilities. He was very pleasant on the phone and said that he can move our three heavy furniture pieces, an armoire and two bookshelves, and can move it at 4:30pm. We were desperate and needed someone quick as this was our last day.
I take the blame in waiting until the last minute, but most of it is on JoJo for promising us that he had an opening, even with such short notice. He said it would be $ 69.95 and I gave him the discount code. He then said he would call me back in five minutes.
So I waited five minutes, 10 minutes, 45 minutes, two hours. After two hours, I gave him a call, no answer. Straight to his voice mail which had a female voice assuring me that this was the correct number «You have reached Jojo’s moving service…». Ok, maybe he’s busy with a move. I’ll leave a message.
One hour later, nothing, two hours later, nothing. Oh man, I’m getting desperate. Called again, left another message. No callback! 4:30pm has passed and I was devastated. Everything in my apartment had been cleared and cleaned out except these three pieces.
So I went to Craigslist and found Mike The Mover @ 714−443−1589. He serves the OC and all of LA. Very professional man and his partner was great too. He answered my call at 5pm, showed up at my place at 8:30pm because they had finished their other job, and proceeded to move the three pieces within one hour for a very good price! No scratches, dents, nothing! Very professional and I recommend him to everybody on here! Also, try
. I feel bad because I picked Jojo over them, even though Chris and Eric at
kept in touch with me and were very pleasant. I chose Mike the mover because he was able to do it that night and I didn’t have to wait until the next day, when Chris and Eric’s schedule opened up (They were able to do it at 2pm Saturday, but I picked Jojo instead. Their next available time was Sunday).
I hope Jojo is ok and hope that nothing bad happened to him because I’m still waiting for a callback to at least say, «I’m sorry but I can’t/won’t move your stuff because of…» It is Monday, April 12 2010. Two days since I called. I will update this review if he ever calls to tell me he can’t move the pieces of furniture anymore. At least call your customers and tell them you can’t so they can make other arrangements!

JoJo and his staff were INCREDIBLE! The move was actually for my parents and I have a VERY picky mother when it comes to moving, but she had ZERO complaints. I was shocked!
She said they were very careful with all of her stuff and so sweet and so respectful. She 100% would use them again, and by hearing that from my mom got me to sign up for Unilocal and write this review.
He also honored his 10% Unilocal discount which I thought was great.
A great move at a VERY REASONABLE price.
HIGHLY HIGHLY RECOMMEND!!!

Forget everything you thought you knew about movers. JoJo is a real pro. From the time he shows up at your door, to when the job is finished, your stuff is his stuff, and he takes amazing care of it.
Quick story: One of my neighbors stole a lamp during the move. JoJo would not rest until we got the lamp back. I thought it was an acceptable loss, he thought it was his responsibility. He yelled at the apartment manager and then knocked on every door until we found the culprits (pieces of shit kids). Got my lamp back! No other mover would do that.
They aren’t lightning speed, this is true. But JoJo will not lie to you. You let him know your price concerns before hand, he will work with you.
And let’s get right down to it, he’s a really good guy. His personality is unmatched. Don’t forget to stock the fridge with Gatorade and get him some burgers. He won’t ask for it, but these guys are doing the work that you didn’t want to do. Treat them well.

Jojo and his crew are totally amazing. I called them right at the end of the month needing a big piece of furniture moved. I figured they wouldn’t be interested, what with so many end-​of-​month moves. Amazingly they were available within a day of my phone call, and even showed up earlier than they had promised.
The armoire that needed moving was so huge, with such a tight fit on my narrow staircase, that it needed five people to move it. Jojo and the four guys in his crew were efficient, inventive, courteous, and extremely careful. I owe them a huge debt of gratitude — and you have to use Jojo the next time you move!

I found Jojo here on Unilocal.ALL of the reviews were right. Jojo IS the man. He and his two young helpers (Mercedes and Maserati) showed up on time and carefully moved my 2 bedroom upstairs apartment into a storage unit and a 1 bedroom upstairs apartment. I underestimated how long it would take, and even though the guys worked hard and didn’t take a break, the hours were ticking by and I was getting nervous about the price.
Not to worry. Jojo presented me with a bill that was LESS than I expected. Awesome! How often does that happen? And he didn’t flinch when I called him at the last minute to add items and a stop at my storage unit. He was Very cordial and polite, as were his helpers. I would definitely use Jojo again!

My friends whom have yet to discover a PDA tell my that they write my address in pencil because I move so often, so I have some experience.
I contacted JoJo on a whim because of the positive reviews on Unilocal.He contacted me the same day and we scheduled the move. I must admit, I was a bit nervous the night before, wondering if I should have called a «professional» moving company instead of some Rasta dude. I used Craigs List once before and the movers no-​showed the morning of the move… that was not pleasant and did not want a repeat.
No such worries with JoJo. He and his crew showed up five minutes early… that was the first time a moving company was on time and it was a good sign. JoJo’s team banged out the job quickly, professionally and with a smile. Not only did they do a great job and did not break anything, they were fun to chat with throughout the day. Oh yeah… his service is super reasonable. I used them again when a load was dropped off from the east coast and had the same experience.
If you’re simply moving a large piece or a whole apartment/​house (like I did), hire JoJo… you won’t regret it.

Okay, for the record, I realize that I am violating the Unilocal rules by Unilocaling a place without an address, but there is no way that this city can survive another day without knowing about JoJo, the mighty mover.
You may have seen his ad in the Craigslist furniture section. He’s been posting for years and while his grammar skills in the written form may leave something to be desired, the in person experience you will get is so worth making the call.
You see, I just bought this fantastic armoire from fellow Unilocaler Dawson S and since I don’t possess those, what are they called, oh yeah muscles, and since I don’t have a manly man to call for manly things like moving big furniture, I did what any responsible single gal does and consulted Craigslist. Hey, if you can find a guy who likes whipped cream and juggling monkeys who are into S&M, you can certainly find a guy to move an armoire, right?
So I booked this JoJo character and headed over to Dawson’s and we waited for him to arrive. When he did, oh my. Picture if you will a curvy jewish rasta dude in an A’s jersey and sweats with a Bluetooth on and a platinum, or perhaps silver Jewish star bling. Wow. He then roped up that bad boy and with the help of D and I saying helpful things like, «Step!» «Almost there!» «Heehehehehe» it was into the truck my new armoire went.
We then headed over the hill and arrived at my pad. He unloaded it and wheeled it up to the doorway to my building only to realize… that shit ain’t goin’ in! DAMMIT! So now, this gorgeous armoire is all alone in my garage. It’s probably cold and scared and sad that it isn’t going to be able to hang out with all the other cool pieces in my place, but tis okay, I am moving to a new place soon enough, and while things like a nice kitchen, closet space and natural light are high on the list, an ample entry way is tops, cuz that armoire rules!
As for what this comedic little adventure cost me, a mere $ 65 from pick up to drop off. No favor asking of friends is less than $ 65, so I say use him. He’s great and according to his bidnaz card he offers precise and excellent service that includes…
Same day & next day pick up and delivery
Slip covered sofas & chairs, bedroom sets, leather sofas & chairs, upholstered sofas, bunkbeds, leather club chairs, sleigh beds, armoires, dining sets (formal and casual), patio sets and rustic pine furniture.
Love it!
Digits:
Office 323.242.0357
Celly 310.714.3350
Email