Kimberly Collections

I love this store! They have everything I’m looking for whether it’s a casual night out or a day at the beach .the girls that work there are always really helpful and are always willing to help out

Buyers beware! I found the customer service here to be quite good actually. The problem with this store is their return policies and for that reason I will never return. I purchased a dress as a gift. I watched the recipient try the dress on and wear it for 20 mins and with little movement, it tore up the seam and off to the left. After looking at the seam on the other side it was clear there was no reinforcements on the side that tore. I took it back the next day and was told that they wouldn’t replace, repair or let me return. There was clearly a design flaw. The Tailor agreed with me. If you are going to shop here and pay huge prices, be sure to bring a tailor to inspect every facet of the item you are purchasing because they will not take anything back or replace anything; not even from a returning customer. Horrible policy and bad business.

Love the new owner, so helpful and has the cutest clothes. Love the new Frame jeans

Kimberly’s always has a unique selection of high quaity clothing. I love that I can buy something there and not run into 3 people who have the same thing!!!
Sunny is amazing, she will pick out items for you to try on based on your personal style and budget!
Highly reccomend.

I have been going here for years and have always had great service. Sunny is amazing! She remembers your preferences and will recommend other places if she does not carry what you need. Also good for putting outfits together for you, even from stuff you already own.

i don’t understand how this store is in business still.

I won’t even go into this store anymore because of the horrendous customer service.
I can find their merch elsewhere, thanks.

So i decided to give this store another chance because i heard ownership changed and thought it was worth a shot.…Waste. of. time. Although they’ve always had a nice selection of brands, it’s not anything unique that you can’t find at Nordstroms. their customer service is still horrendous. I’m disappointed to see there was no improvement, let alone enthusiasm in the girls who work there. That’s something to say if the employees who work there seem to hate being there as well. So i’ll keep my shopping business at La Bella or Twig & Willow, where atleast the girls who work there are fun to chat with and actually enjoy customers. I can easily order my Hudson’s and Joie tops online and they’ll come without the snobby attitude.

You know… I could really do WITHOUT the attitude.
They carry some cute tops but… I’d rather spend my money somewhere else.

This place has some cute things every now and then, its a hit or miss, usually I miss, because I dont even want to bother walking into this store because the customer service is for, oh, wait, what am I talking about? There is no such thing as that here. My last visit this past weekend was (sort of) my best… but still…
I walked in a very determined girl to buy my mama a nice necklace for her birthday, I had to ask for help (the store is small there was one other lady in the store NOT being assisted) the girl actually went to the back (I think) and came back and said they were out, I asked if they were getting more, her response «I don’t know» and that was that. customer service experience over…
They are a boutique, boutiques tend to have repeat customers, this place, not so much.

Alright, so the only reason this place gets three stars was because I got a Juicy Couture locket necklace and case for only $ 39!!! Alright, so it was in the half price area, but I can never pass on a good deal! They also had a few other Juicy Couture items that were half off, but the necklace was definitely caught my eye.
Other than that, they had a mix of items, a couple of which I might have considered had they not been priced at $ 60 and above. At the quality these items were, I was definitely not willing to dish out that much cash.

It doesn’t even matter how cute the clothes are if you can buy anything. Unless an item is on a sale rack (mostly because it is over 2 years old and outdated) Everything I have liked has been upwards of $ 150.
I would much rather go to anthropologie and pay their ridiculous prices for current pieces. Besides, the staff is rude and snobby. which i have never understood. I am buying something you are trying to sell, would it kill you to smile? Would it kill you to get off that crystal encrusted trendster phone?
If you want to be an ass go work for the DMV, at least they have reasons to be jerks, their jobs suck.

The first time I went into this boutique I was in love. Nanette, Trina, Joe’s, Hudson’s all in one place! But as I went back I started to not like it more and more, with the main reason being the service. Some of the girls are okay but others couldn’t care less and just talk amongst themselves. This is really sad because this boutique is so great, minus them not carrying Betsey Johnson
But I do think the buyers for this boutique are pretty great… so if you don’t mind the service go in a take a look around!

The «collections» don’t seem to be updated very often. Same old, tired inventory. I’d much rather go to Neimans or Nordstrom, where I am at least greeted and asked if I need assistance. Super, super snotty.

So I have come to this store several times for Michael Stars t-​shirts because I am in this area a lot, but otherwise, I would almost never go. The sales girls are so freaking snotty and not very helpful at all. Its almost as if they are doing you a favor for buying their stuff. Some of their stuff is cute, but I would rather go to Nordstrom or The Denim Bar in Los Al.

Store: Kimberly’s Collection was another boutique that I ran into today.
There were some cute items and they had a nice sale rack of dresses marked down to $ 21. Not bad. Id come back here but I wish there was more clothing!
Price: Not too bad
Service: Can’t remember

I got my PERFECT pair of HUDSON’s here. Need I say more? Ah yes, if you’re a Paul Frank freak — there’s an updated shrine for you to frequent. Grab the sales items — TONS of yummy shirts from Michael Stars and SPLENDID to sift through. The regular collection’s pricey — but well thought out. I always make this a regular stop when I’m in the Belmont Shore area.

this store had some cute stuff, but i came in to look at their collection of baby clothes. some of the items were too hippie looking for me, and the salesperson only greeted us when we took a business card to remember the store name for this review.