Long Beach Yellow Cab

Wow I called a cab this morning and I was surprised how quickly the driver arrived. Great service! Cab driver was very polite and was friendly.

Divers and cars are fine. There needs to be changes. I don’t take taxis to offer, and I have switched to über. So. I just got home. LB airport to my house. I did the exact same time on Tuesday using über. 21.55. My flight was delayed… 1.5 hours and I really wanted to get home to my pets. I have heard it was about double. It was worth getting home. 5 to 10 minutes earlier, they ere sitting there. I didn’t say anything, my fault. But it was just over 70.00… Damn close to 3.5 times the price. I have pre paid for a towncar and it’s usually 65.00 to 70.00. They we spent almost 5 minutes because his credit card machine wouldn’t work. Then it rate out of paper… I easily wasted the 10 minutes. When I handed him a hundred, he said how much tip for change. I said, oh, I’m not tipping. This is why you are losing to über. I think 70 for 30 minutes is more than enthusiastic, and I just had to take out all of my own bags. And never ended up with a receipt.

We had a great experience riding a cab and getting back the glasses left in the car (#1115)
We stayed in Long Beach for couple of hours only as our flight was delayed and had to go back to the airport quickly. We requested a cab from Tequila Jack’s to the Long Beach airport. Forgot the glasses in the car. Managed to quickly find out the cab number, call the manager and get the glasses back! Everything happened within 10 min.
Thanks a lot to everyone who helped us and to the driver of #1115!!!

Its evening and i just missed the bus. Was so in a hurry to get to work… So i tried to lookup cab service in Unilocal.Found this one… LBYC. Waited couple of minute for operator to pick up… after that operator picked up she was nice and polite to get my location and. Send a cab my way. It was fast and easy. Was really surprised coz the operator told me that the cab will be there in 10−15mins. So i said thats fine coz the next bus will be in an hr… then i recieved a call… thinking it was already my work calling to find out where ian. To my surprise it the cab… not even 5mins after i hung up. the driver greeted me. His name is «Ash» was very courteous, polite and pleasant. Got me to where i was to go safe and fast. Ussually i dont write reviews but i was really impressed with this cab company. I tried a lot of cab company here in socal and even in ny. but never was i satisfied like tonight… so kudos to ash and the operator. You got me to work in time… Will definitely call you guys again…

Unilocal should allow reponses to comments. William D. Obviously you were lucky you didn’t get an Über on surge rate. Your 38 dllr fare would be 76 dllrs at 2X. Surge frequently goes up to 3−4X and higher. You mentioned that you took a «50 dllr option (not a cab)».
But fail to mention why you didn’t take an Über if you already knew it was 38 dllrs, why didn’t you take Über?
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Vee m. Says she didn’t take an Über because none were available. They probably weren’t available because all the rate cuts have been making driving for Über and Lyft unprofitable, unless it’s at surge rates. Smart drivers don’t drive when they don’t make money. The taxi driver also doesn’t make money waiting for fast food.

So surprised by LBYC. Über x is around 38 bucks from tustin to long beach. But when I inquired about a return trip with LBYC to tustin I was quoted a flat rate deal of 70 bucks. DOUBLE. I was shocked. I thought it might be 50 but not 70. I found a 50 dollar option (not a cab) but will never plan on LBYC for transportation.
Get a clue. Pigs get fat. Hogs get slaughtered. LBYC has an opportunity to be reasonable and win the customer with value and service but instead you maximize the rip off. So sorry for you.

Took Cab on New Year’s Eve. The driver had a non– functioning GPS and kept asking me how to get to the home we were going to… He asked me to put the address in his phone, and then ignored the instructions. A 10 minute drive took 40 minutes. He was stopping and turning around and I was so upset. He even stopped to look at a map!
I’ve been avoiding companies like Über till now, but I’ll be taking them next time!

They were on time on NewYears eve! To and from downtown Lb. I will choose them over über anytime fair and fun and awesome!

DO NOT take requests from cab driver #1287. He lacks professionalism. He unescessarily exposed high levels of stress by huffing and puffing as soon as I got in the car and told him my destination. Why should any driver huff and puff about the destinations they are given?. I found it very offensive and on another note this driver is ultimately huffing and puffing to do his only job (pick ppl up and drop them off) This guy is something else, over here getting irritated and bickering with me to do what he’s supposed to do. Dear Asian cab driver assigned to cab #1287 if you hate your job, quit! Don’t bring your personal problems to work, because you ultimately made me late to mine. I hope he gets written up, fired even. I’m pretty pissed that I had to miss work because of this guys attitude problem.

Horrible service, they drive reckless and without any regard for safety. Don’t know the drivers nationality, but they need to learn how to drive safely in this country. I will use another cab service in the future. Never again Long Beach Taxi Service.

Long beach yellow cab, you can lower your rates to compete with UBER and LYFT but it won’t help.
I called for a cab and was told that it would take 5 – 10 minutes to arrive at my home. So I wait. And I wait. And I wait. 3 hours later and STILL no cab!!! No call, no notice. That is absolutely RIDICULOUS and unprofessional. The phone operators are rude too. Don’t waste your time. My dad had a flight to catch and ultimately had to have a friend take him all the way to LAX. Spend the few extra dollars and go with LYFT or UBER or another transportation service.

If there was any sign that traditional taxi companies are on their way out fast, Long Beach Yellow Cab would be it. I often have to call these guys to pick up guest who are from out of town (or drunk) at my work. I really wish we had a way to call a Lyft car for someone else, because it is always time consuming and the operators are of the apathetic and surely variety. On average it takes about 4 – 5 minutes from dialing for a person to pick up (mind you I have to do this several times a week).
My last experience with them was the worst to date. Operator 1091 answered after 4 minutes she told her operator number is the dullest voice ever and then paused. It sounded like she was cut off so I gave a simple «Hello?» to make sure I still had her on the line. She snapped back immediately «HOLD ON» and went silent again. I waited but was still unsure if she was on the line, because again, silence so I gave another «Hello?» It was awkward and confusing to which the operator responded with her entire spiel «This is operator 1091 from Long Beach Yellow Cab …» She was extremely rude for no reason and of course as always «The cab will be there in 5 – 15 minutes» means closer to 30.
I can’t wait for Über and Lyft to make it easy for businesses to call cabs for customers, that way we can kiss overpriced and rude taxi companies like this one goodbye!

NOT HANDICAP ACCESSIBLE UNLESS YOU DON’T CARE IF OR WHEN YOU ARRIVE.
First let me say that if it were possible I would have given this company a 0. Yesterday 4÷12÷15 was my sister’s wedding. it was set to be a beautiful day and a beautiful event. I called Long Beach Yellow Cab 2 weeks before the event to reserve a wheelchair accessible van so that my mom could be a part of her daughter’s big day. I was told I couldn’t reserve more than a week in advance. One week before the wedding I made reservations to get my mom to and from the wedding. The taxi that pick my mom up was pretty much on time and the driver was very nice. My mom was scheduled to be picked up at 9:00 pm to return home and was beginning to show signs of exhaustion around that time. We were told that there was no way to guarantee the time so we give some leeway. At approximate 9:40 pm I gave a call the company to verify that we hadn’t missed the cab and that they were still coming. I was told that the order hadn’t been assigned yet but that they would let the driver know to call my number when they were outside. In the meantime my mom is fading fast but we wait. End leg one of the Taxi drama.
At approximated 10:23 pm I received a call from a dispatcher asking if my mom was still at the wedding location waiting to be picked up. I let them know that she was indeed waiting and that she requires total care so I would like to know an estimate of time before she will be picked up. Please note we had reserved the wedding venue until 11:00 pm and the staff had begun clean up and the entire area other than the building we were in was pitch black. The dispatcher responded that he could not guarantee a time but the would send someone once someone is available. In the meantime he would continue to call back to ensure that my mom was still waiting. This set off a red flag for me so I again asked for clarification on an approximate wait time keeping in mind that I know the timing is flexible The dispatcher then told me that he felt that I was pressuring him to give a guarantee and he couldn’t do that. I responded that I understood that he could guarantee a time but that he should be able to guarantee that a pick up was coming. He again told be that I was pressuring him and that the dispatchers would keep calling back to see if see was still waiting. at which point I needed to stop talking to him. I began to call other companies without much hope since wheel chair vans usually have to be reserved in advance and this was the case.
I called multiple taxi and transporting services and as expected was told that they couldn’t provide a vehicle on such short notice. I called what I thought were other Yellow cab company’s since the have different names and was told that they could se my order but they had no one available. While I was doing all this my sister, the bride and my brother in law have been seeking an alternative solution. The only thing that anyone could come up with was for several people to push, pull and drag my mom into my sister’s vehicle. So the newlyweds and other relatives caravan to my mom’s house where they all had to work to get her back into the house.
Long Beach Yellow cab turned what should have been a happy an enjoyable occasion into a nightmare. The icing on the cake was that they called me at 12:45 am to ask if my mom was still waiting for her scheduled 9:00 pm pickup. I explained that I followed their advice and found another way. I also let them know to expect an in person complaint today.

It is 1 am in the morning and I am sitting outside waiting for my 3^rd cab. The first driver who was Asian was over charging me for a cab ride, cab #1108 and when I asked about it he yelled…” I’m gonna need a deposit or I can just take you home”
When he got me home he waited for the other cab and told that driver to ask for a deposit because I’m black. I heard the conversation clearly. When I called to ask if they can discriminate I was told they can decide according to the area and the person. This is a very discriminatory policy! Are they serious!!! I’ll Never us this Service again!!! Über will be Who I call!!! This really gets 0 stars!!!

I called for a cab in Downtown Long Beach. I figured since it was Downtown it wouldn’t take long. When 30 minutes passed by I decided to call them only to receive a rude and agitated dispatch worker like others have mention in their reviews. All the while still getting automated texts telling me to continue waiting because they’re on their way. Once an hour had passed by, I decided enough was enough. I walked to a busy intersection, stood waiting at the corner, and managed to wave a taxi down that just happened to be driving by and took me home. About a half hour after I was already home I got another automated text message telling me to continue waiting.
Long Beach Yellow Cab is great when they actually show up, but that’s not always the case. If you have something important (e.g., a flight, doctor’s appointment, work related) I would highly advise to take Über or something else because Long Beach Yellow Cab are too much of a gamble. It’s no wonder cab companies are taking huge financial loses trying to compete against companies like Über and Lyft. Here’s to the future I say.

I only gave this guy a star because you can’t give less than that. I’m sorry, I LOVE Long Beach and I’ve lived here for over 15 years … This has been the worst Yellow Taxi Cab Service EVER!!! And the only reason we didn’t take an #Über there weren’t any available!
We asked this guy to wait for us, let the meter run while we stop for food. he said «No, you guys can pay now and get another Taxi» lol Are you kidding me!!!
Is not like we asked him to wait and want a free ride. He was very rude, perhaps this is why I choose NOT to take Taxi Rides anymore since #Über and #Lyft came about. If WE felt like this, how many riders feel the same and if so… How much business are they loosing with all this competition around. Never again!

I frequently fly into LGB from PDX to visit my grandmother who doesn’t drive. I am ever amazed at how the drivers not only don’t seem to know their way around town (she lives just a mile from the airport) but they don’t even seem to know how to use their GPS devices.
Ive visited dozens of times and let this annoyance go but today I missed my flight and it was apparent the taxi was so late because he got lost getting to her house.
I have never had such terrible experiences in my own town or others I travel to. I do hope service improves with the help of constructive criticism such as mine.

I am taking a Cruise, talked to Lance. He is a wonderful & friendly one.
Keep it up Lance
Ray from Bakersfield

I have been using Long Beach Yellow Cab for years now, and aside from a few occasions e.g. Valentine’s Day and 4^th of July, they have responded within 5 – 10 minutes. The international coalition of drivers have always been friendly and happy to engage in conversation, regardless of your inebriated state.
And now with the MagicTaxi app, you can order your cab from your smartphone and pay for it too.

The hubby and I need to lift to the airport on a recent trip to Portland, so I scheduled a pick up the night before and here is what happened:
I got a call telling me the taxi driver was outside, we look outside and the taxi is there right on time to the minute.
Walk out and taxi driver greets us with a «Good Morning» and helps with luggage.
We tell him our destination and he does not take the scenic drive trying to get extra miles for a higher fare… he got there and got there quick.
We exit the taxi and he helps us with the luggage and wish us a safe trip.
OMG! was that not the best experience ever??? I sure think so.
On our trip back home same thing. We walked to the taxi staging are and were quickly directed to our cab. He got us home and we took a nap.
I’m seriously impressed and satisfied. I’ll indubitably use them again.