Had Mason Cycle Werks perform a full tune as well as change out the bars on my MTB(Trek Superfly 29’er). Every MTB I’ve owned has had dérailleur issues and various shops could never get it right… until now! Ryan is an honest and very knowledgeable guy that takes a lot of pride in his work. He goes through the bike completely and identifies problems, areas of concern, and recommends parts that will improve reliability/function. Ryan will put together an estimate before starting work so you know what to expect and IMO, prices are reasonable considering the exceptional service you will receive. If you need parts for the service or even upgrades, prices are competitive as well. My MTB rides better than it did new and way better than after the Trek Store«tune up.» Shifting is crisp through all the gears and overall the MTB feels smooth. Mason Cycle Werks is my go to shop for everything bike!
Eric C.
Rating des Ortes: 5 Long Beach, CA
Ryan rules. Hands down. While I originally only needed a quick tune and some components added, he went the whole nine yards(obviously making sure I was okay with it first) and had the bicycle in better-than-new form! Seriously, it’s never ridden this well before! He also found a stripped bolt in my headset cap and replaced it. He also replaced my spacers with really nice carbon fiber ones. 100% amazing service. Do not hesitate to get in touch with him. Ryan will treat your bike like royalty and you will love it even more when you get it back. I may even ask him to build the wheels to my next bike :)
Carolyn C.
Rating des Ortes: 5 Long Beach, CA
Ryan is very friendly and conversational, professional, and helpful. He certainly took those extra steps to make sure my bike was in great shape and gave me plenty of bike maintenance advice, even brought the bike to my apartment. Depending on how out-of-shape your bike is, you may spend a decent amount of money but very affordable for the work he does. He is very considerate and will work within your budget. He also sells various products; I purchased a wet chain lube. I definitely recommend that you give him call if you need a tune up or a full-scale maintenance. Ryan is an honest worker and you won’t be disappointed.
Christina K.
Rating des Ortes: 5 Whittier, CA
Had such an awesome experience! Ryan was super honest and did amazing work. He even gave me advice on how to fix up a part of my bike when he could’ve done the work himself and made money on it. He’s got a ton of experience and knowledge and was really great about explaining each step of the process to me. Personally, we’ll never take our bikes to anyone but Ryan. His character, industry knowledge, and work ethic speak for themselves.
Dee D.
Rating des Ortes: 5 Long Beach, CA
Ryan is a very honest and trust worthy individual. He loves what he does and is very considerate and looking out for your best interest depending on what you plan on using your bike for(i.e. transportation or leisure). He works out of his home so if you live in the Long Beach area he will come by your home to pick up your bike. Pretty awesome. Communication is great! He’s constantly in contact via Email(he gets back to you very fast). I got a full tune-up and diagnosis. I got a fair amount of work done on my bike because I was having a lot of problems, the pricing is totally fair. He talked me through what to do if I experience the same or similar problems in the future and what common problems occur w/my bike in general so that was very helpful. He also has a 3 month warranty on the work he does so if any problems come up related to what he did you can easily give him a call. I would recommend him to ALL my friends in a heartbeat. Super happy I chose to go with him for my bike maintenance needs. Would go to him in the future for sure.
Erik H.
Rating des Ortes: 5 Orange, CA
Ryan really treats your bike right. I had picked up an old vintage ItalVega bike and used it as my daily rider for about a year until I decided I wanted to restore my bike that was falling apart. I’d take it in to some local bike shop for small repairs here and there but that place was expensive and sometimes I’d have to go back in because something wasn’t done right. I took it to Ryan for a full restore. He really set me up. There were a few issues with the vendors he used for paint, but once it was back in his hands, Ryan delivered an amazing final piece. The bike rides great and looks incredible.
R B.
Rating des Ortes: 5 Long Beach, CA
I dug up my old Unilocal account just so I could leave an awesome review for Ryan! I don’t know much about bikes, but I had an old Schwinn Suburban I wanted fixed up to use for commuting between home/school/work(riding around 8 miles/day). I was referred to Mason Cycle Werks by a cyclist friend, and Ryan hooked it up! He was extremely friendly and approachable from the first time I contacted him. He picked my bike up from the house, quickly sent me an estimate within a few days, fixed up my bike within a week and delivered it back to my house. I was amazed with how much better it rode, smooth and sturdy. Plus, the price was reasonable and he provided an itemized invoice so I knew exactly what I was paying for. Probably some of the best customer service and professionalism I’ve experienced. So grateful!
Nate B.
Rating des Ortes: 5 Long Beach, CA
Ryan(His name isn’t Mason! That is his last name) did an amazing job of tuning up my bikes. He was quick and prompt and delivered more than he promised. He is very knowledgeable about bikes and made the best recommendations for me. After I got the service preformed, my tube busted(unrelated to his service) he actually made a house call and replaced the tube! What a guy and a great service overall.
Cameron A.
Rating des Ortes: 5 Seal Beach, CA
When my bike’s chain was horrible and wouldn’t stop falling off. Once Ryan worked his magic my chain hasnt fallen off at all. I HIGHLY recommend him.
Matt B.
Rating des Ortes: 5 Seal Beach, CA
Ryan from Cycle Werks did an awesome job gettin my bike all set for my first race. I was impressed at how quickly my bike got fixed and smoothly the whole transaction went. Great pricing too! Highly recommend using Cycle Werks.
Nick T.
Rating des Ortes: 5 Seal Beach, CA
Awesome. Ryan is thorough and meticulous. He really takes time to get the bike in the right condition. Most certainly recommended.
Tony C.
Rating des Ortes: 5 Long Beach, CA
I just received my bike back from a tune-up. Ryan is the owner and also the one that does the work. I’ve had my bike for several years and have been contemplating a tune-up, but you know how life takes you in different directions… one day you have the money and then you don’t… other things just seem more important, well, until you get a flat and then you figure, it’s time. I searched the web for a bike shop in Long Beach and through Unilocal; I see how awesome the reviews are for Mason Cycle Works. I thought at first it was a bike shop and then after talking to Ryan on the phone it turned out to be that he at one time had a bike shop and now was doing the services from his garage. I have to say, I was incredibility fortunate to have found(Ryan) Mason Cycle Werks. The attention to detail was incredible to say the least… My bike was delivered to me as a NEW bike… the gears performed like new and he replaced the chain, my brakes used to sequel, but that was in the past, on more sequels or squeaks, my hand grips that used to move all the time… no more, fixed that too… my disk brake rotors were bent and that was fixed. My kick-stand was cracked and that was removed for safety and replaced. But that’s not all; Ryan washed and detailed my bike! He delivered it to my front door and the experience felt, as if he was a friend I had known for a long time. Truly amazing technical and customer service! … Beyond any doubt, highly recommend.
Michelle L.
Rating des Ortes: 5 Long Beach, CA
Mason repair does not have a brick and mortar shop, but does offer drop off and pick up service which is very convenient. I had ignorantly left my bike outside for about a year, so the chains/gears had gotten pretty rusty. I was concerned that the cost of fixing my bike would exceed the cost of just buying a new one. I e-mailed Ryan about my dilemma and he promptly responded by asking me to send him some pics of my bike. Afterwards, he was able to give me a rough estimate of how much my repairs would cost and offered to pick up my bike shortly afterwards. When he had my bike, he was very thorough in explaining what he was planning to repair and the work was then completed within a week. I was very happy with the repairs(he even waxed my frame!) and the advice he provided afterwards for proper maintenance of the bike going forward. I would highly recommend Ryan Mason to anyone else in need of repairs.
Mike G.
Rating des Ortes: 5 Long Beach, CA
Ryan is super knowledgeable and offers fantastic service and care for your bike. I’m always amazed by how awesome my bikes ride after Ryan has worked his magic. Also, he isn’t a jerk. He doesn’t fit the angry bitter bike mechanic role. I highly recommend that you see him for all of your bike questions and service concerns.
Mike M.
Rating des Ortes: 5 Long Beach, CA
I was referred to Ryan by a bike club friend because I live in Long Beach. Ryan was super friendly and honest. Cool website, I scheduled a appointment online and he contacted me and scheduled a time to come pick up my bike for repair. HOW nice is that !!! When he brought my bike back in a few days he went thru all the details of his repair and why he did the things he did. I paid 60 bucks for a tune up, but felt like I got more. I would definitely recommend him, good guy.
Gilbert V.
Rating des Ortes: 5 Riverside, CA
I bought a brand new bike last year and put around 3,000 miles on the bike. Just this past winter, I decided to give my bike new cables, chain, bar tape, and a few other things. Since my bike was basically brand new, I didn’t think there were any real issues. After getting my bike worked on, the bike worked better than when it was brand new! Unfortunately, there were a few things he wasn’t able to fix.(They were not his fault, my wheel had cracked in a few places.) This goes to show that he’s got a natural talent and a keen eye for observation of even the most minute of things. But he was able to point me in the right direction. My bike was not rideable because of an issue with the wheel, but he let me borrow a spare wheel meanwhile a new one came in. Overall, he was very friendly, knowledgeable, and easy to get in contact with. I would highly recommend him for any and all bike related services.
Rex R.
Rating des Ortes: 5 Long Beach, CA
There’s nothing like having complete trust in your bike mechanic… I met Ryan through the CSULB Cycling Team in which I was the most winning competitor for the past 2013 season. Whether I’m doing a complete build or in need of service for my road or mountain bike I wouldn’t go anywhere else. Ryan does the job right with an attention to detail and an extensive knowledge of cycling maintenance. The rigors of racing both road and mountain does numbers to my bikes but Ryan always has the right tools and knowledge to address problems or noises. Not to mention, the turnaround time for my maintenance has been excellent. I sat down with Ryan as he replaced components and got my bike dialed in the evening before a race. He’s a great mechanic and a great guy and I highly recommend his services to all of my friends.
David M.
Rating des Ortes: 5 Los Angeles, CA
I am hesitant to give this glowing review to Ryan… for purely selfish reasons. I consider him my personal mechanic and don’t want to share. Regardless if he shares this same sentiment is irrelevant, the facts are he has built up 2 of my 4 steeds, and maintains all. I tinker and clean, but do not like to fuss, in other words, I prefer to ride hard and have an expert make sure my ride is functioning at its best. As you will read in the other reviews, he is meticulous in detail and quality and is up to date on all the new gear. His ability and knowledge is unequalled IMO. The LBSs in town have always done a nice job, but when I’m ready for a service, tune-up, upgrade or whatever, my first choice will always be… of course, my personal mechanic.
Jonathan T.
Rating des Ortes: 5 Garden Grove, CA
Where I’m from there aren’t any good bike shops with a mechanic as good and as thorough as Ryan is. My bike was a mess. The front shifter was jammed, it needed new brake pads, tires and chain, and there was a lot of creaking noises. After I picked it up from Ryan, it was almost brand new! It was in better condition then when I purchased it. And the job was finished within a couple days of dropping it off. Ryan goes out of his way to explain every detail of what he will do to the bike, and answer every and all questions you have. For tune ups he also trues your wheels, polishes the brake trail, and does a wax finish for your bicycle. He went through and oiled all the pivoting parts on my bike, which got rid of all of the annoying creaking. He greased my seat post and the ball bearings in my hubs, and tightened all of my cables so they would be more responsive. All in all, Ryan has an amazing attention to detail, and will go all out to restore/tune your bike and treats it as one of his own. He is truly passionate about what he does, and really puts a lot of time and effort into each bike. Well worth the price, he’s a tough mechanic to beat.
Leggs L.
Rating des Ortes: 5 El Monte, CA
The mechanic/owner really knows what he is doing. Heck, he better! Ryan’s been working on bikes for over 15 years and riding since who knows when. From day one, when I first stepped into the shop, the vibe I got from this place was really inviting. It wasn’t like walking into Performance Bike or REI where I literally felt like a number. It felt more like a home than your regular bike shop. Before we even started looking at my bike, we sat down and talked for a while. He even offered me a beer! But this guy does it all, from cleaning/degreasing the chain, to fixing my drive train where the shifting is now spot on. He installs housing to the brakes and shifter cables and can true your wheels. He even helped me install my bike computer. After the first tune up, I don’t go anywhere else to get my bike looked at. Prices are reasonable for the work, services and environment you are paying for. Worth every penny. Best investment to keep your bike running properly.