RadioShack

Have visited this location 3 times this month and every time including today the girl at the register said we don’t have that battery, today again she told me she only carries 1.5 volt on the size I needed.
This time I gave up on her and looked myself for a 3.6 volt battery, well surprise, surprise I found one. Told her I found one and by her looks she could care less like all the other times she has turned me away.
While finding that battery was good for me I decided to look for the one she said they didn’t carry a day ago, well, well, found that one also. She goes by MC on my receipt. One other employee followed me to my car and apologized for her rudeness and said next time see him even though he could not run the register.
Makes you think, if Radio Shack is doing so bad she surely isn’t helping…

This place sucks! When I walked in every single employee was sitting on their phone. And didn’t even look up to acknowledge that someone had walked in. Then after 10+ minutes of trying to find what I needed, not one person asked if I needed help. Then when checking out the girl at the register acted like it was a chore to ring me up. I’ll be going to somewhere like Best Buy from now on for sure.

Mike the Tech is awesome. He fixed my charge port & microphone internally for about $ 70. This is reasonable since Apple Cerritos misdiagnosed my phone and tried to con me into buying a refurb.
See below review of Apple Store Genius Bar…
So today my 64 GB iPhone 5S wouldn’t charge (it’s still under warranty) I see that the charging port is damaged (the gold bars are gone) so I call Apple and they make an appointment for me at The Cerritos Apple store, so it can be looked at by the Genius Bar. I go at my appointment time and a diagnostic is done and they right away say, «water damage» (when my phone has never had water damage). The Genius Bar guy comes over, and I tell him, it’s the charging port-​it was working fine this morning and now it won’t hold a charge. He takes it to the back and opens the phone and says, «oh yeah-​water damage, fried motherboard… warranty doesn’t cover external damage, such as water damage, but I can sell you this new phone.» WOW!!! It was working just fine before it lost the charge. So I take it to Radio Shack in Long Beach. They were able for replace my charging port for $ 70. Guess what? My phone works. Mike the Tech at Radio Shack said my motherboard was good and there were no signs of water damage. I go back to the Apple Store and ask to speak to the manager, he was embarrassed by the fact my phone was working and turned red, but I was sent on my way with only an apology and a BS story. Be weary of Apple Cerritos.
TL;DR Cerritos Apple will rip you off if they get the chance. Go to Apple Manhattan Beach –Apple Store.

Tried to return a product that I purchased online. Took 15 minutes to tell me they couldn’t do it because I got it at a sales price and the computer system now reflects full price. Stuck with a useless product that I later sold on Craiglist for big loss of time and money. And the item was never opened.

They have late hours and are very helpful and understanding. I go here rather than the Radio shack closer to my house because of the service and hours.