Staples

This review is mainly for the copy center… now I’ve been going to this location for years and usually things are ok with service as long as you get the one girl… anyone else and its a crap shoot. This time I got to the store right at opening and was promptly told that she wouldn’t get to my needs until 12pm. Mind you I got there at 8am. She said they had all these jobs from the previous day. Part of the reason I go early is to avoid crowds later so my job isn’t hurriedly spit out with errors. There’s no reason someone shouldn’t be there after closing finishing these other orders so there is no back up or at least have more than one person there, they usually seem like the employees could freak out from stress if anything is an issue. Needless to say I ended up back at the store an hour later because I left something there in the hassle of at least doing part of the job while I was there. She had almost finished my work in only one hour of which I would have waited… so why quote me 3 hours? Another guy only needed 5 copies and they didn’t bother to do it the day before. *sigh* I’m glad I only really use them once a year otherwise I would just have to find somewhere else because it’s such a hassle.

I have been a regular Customer of this Staples store in the Bixby Knolls area of Long Beach, CA for many years, going as far back as the days when I was a student. They have an excellent selection of office supplies, computers, electronics, ink, and toner. I especially enjoy shopping whenever they have the 20% off entire purchase coupons (with some exclusions).
Their Copy and Print Center is excellent! I go here to make my photocopies, as well as to do some print and business card orders.
Most of all, I enjoy their excellent Customer Service! Some of the employees remember me, and notice when I have not visited the store in a while. It is always a pleasure to shop here. Thank you, Staples — Bixby Knolls!

Waited 25 minutes at the copy center. No service. Unless you have time to waste, go somewhere else.

Went to staples today around 11AM with my boss
I was so startled by the girl at the check out for going off on me and having a hissy because I was standing behind her at the door waiting for my boss
Staples should do a mental back ground on this woman
And for her rudeness I will never set foot in your store again
Maybe all the tattoos caused her brain damage

A gentleman named Julian who works at the print center really doesn’t seem to want to help people. He gives the bare minimum to keep his job. Don’t care for knowing what type of underwear he wears, but it seems he likes to show people with his saggy pants. Staples, please get people who greet your customers, act like they like their job, and are willing to help a customer who’s willing to pay for having their product printed at your store.

The closest Staples location to me so I usually visit them if I need something for home or office. Upon arriving the parking lot is huge so its never an issue to find a spot to park. Once inside you are usually greated by an employee and occasionally asked if you need any assistance. They always have the supplies you need for the job and if not they will help you order them online for store pick up or ship to home .
The only downside ive found is the lack of certain products that arent made by staples. Sometimes you need a certain quality of item that you need to last and they dont always have them available. The binder section is full of Staples brand items that honestly arent made that well .
Ok Staples with good customer service.

This staples located here on Atlantic is a very good staples very efficient has a lot of stuff has stock paper ink copiers computers they have hot deals Shopping Center garden center where that was her to come visit I got my business cards made here and I’m very satisfied the checkout area was pretty good rest rooms are there and clean everything is pretty nice out here all the Isles of full of neat stuff over and over replacement ink cartridges god I’m here got stencils got I’m here have all kind of neat stuff here

First time to this location in a rush to get the Quickbooks Pro 2016. Once I walked in the associate helped me locate the product right away and the checkout was fast. The cashier is super friendly. For sure will come back to this store.

This is the friendliest Staples I’ve been in! René and Anthony are the bomb, So helpful and knowledgeable. Give these guys a raise!

Thanks to Shantell, Jessica and Joseph who just made my experience very pleasant. I came in trying to use some coupons that were expired and they showed me where to find new ones and obliged me with three separate transactions since I was doing errands for my dad. All three of these people deserve accolades for being so patient and helpful.

All I had to do was put money on the card to print a couple flyers, while mr. Thinks with his dick is busy helping the lady in front of me, really taking his sweet time with her. He had the audacity to ask the people next to me if they needed help when I have been standing in front of him waiting patiently. While he was servicing my needs he acts like I’m rude for letting him know that I was waiting there first. I hope he drowns with staples legacy and lack of customer service skills.

I called 3 times and they put me on hold 3 times (hanged up) over a simple printing question. Ended up just calling the Staples in Lakewood. They helped me out on the first call.

ONE Star for computer usage and color printing. 30 cents per minute to use the computer (used it for about 7min) and printed out 30 papers in color, total cost was $ 17!!! The only reason I will give it 2 stars is because this is partially my fault. I should’ve ran out of Staples leaving all my supplies and printed this out at school. Would’ve been cheaper.
Steer clear from their printing dept. I’m not sure but I feel like FedEx is cheaper. That or asking a good friend to use their office/​work printer to hook you up.
Peace and never again!
Chan chan

This branch has been THE branch for me to print out all of my invitations! They take my invitation paper and image without hesitation, unlike some other Staples branch. The staff members I’ve met are friendly and extremely helpful

We came in the Staples on a Thursday morning at about 1045 and I needed to print some ID cards out.
We needed to print the front and the back and I’ve used two different pieces of paper before and you get bubbles in between it so we had some help getting it lined up and only printing it on one piece of paper.
Melissa helped me out and she was very patient with me I screwed up and brought the wrong file I was trying to match things up that didn’t fit.
Luckily I emailed it to myself so I was able to grab it and give her the correct file in mission accomplished

I come in here to make copies of paperwork for my records. I use the self serve copy machines that are available in the copy area of the store.
They work fine when you know how to use them. If you don’t and need to ask for help, they will get to you after the line at the copy center is gone. Get a card and put a few bucks on it and black and white copies are 10 cents plus a cent for taxes!
Place is well stock with any needs you need for office supplies. Ill be coming back for more copies later!

Ive been coming here since i was high school, always have some good pens, paper for stock up. Easy to find things, easy to check out. Great staffs. Helpful. Easy parking, lots of restaurants around the area.

It’s kind of ironic the store is branded under the moniker of ‘That Was Easy’. Because it’s actually anything BUT when you go in there.
Let’s do it Clint Eastwood style: The Good, the Bad and the Ugly.
Good: What I usually go in there for I find — in abundance.
Bad: For it to be in such a key location (Bixby Knolls, Atlantic Avenue, near freeways, etc), there just never seems to be enough people working in there. There is ALWAYS A LINE (and oddly enough it’s not a busy store), it’s mental gymnastics to get someone to answer a question for you, the Copy Center is Chinese Water Torture, and I often feel like the ATM/​Credit card machine is on a cognitive delay.
Ugly: It’s just creepy in there. Always quiet (yet there is always a line), and both the employees and shoppers alike always look as if they are in a trance. Sometime I have take a deep breath before I go in there. I’m waiting for the moment I’m handed a glass of kool-​aid and asked to drink it, Guyana style. IT’S THAT WEIRD.
The end.

Bummer, the staff communication at this store today was BAD. The manager kept customers waiting in long lines that were going no where fast even though the sales clerk called for back-​up twice and there were at least 7 or more employees in the store.
I also noticed that their was a customer who had 3 employees (including manager who needs help with communication) helping her. Talk about a systems breakdown at this store. Hopefully today was just a bad day and they can get back up to speed.

Used to come here all the time to their copy center and got to know most of the folks, although the staff seems to change even other time I come here. Somewhat sad, but expected as folks move on to bigger and better things than retail.
Staples has the stuff I need, it’s close to home and it works. Could I save a few bucks buying something online? Probably, but then I go three blocks in either direction and get a taco (Baja Sonora, Patricia’s), burger (Jack N the Box, Dave’s, Arby’s, Carl’s Jr.) or several other venues.
Mostly come here to stock up on pens (I’m really specific about my pens), copy paper and ink. Usually grab a pack of Twizzler’s on my way out.