Stephen A Coates, DDS

I had a great experience with Dr. Coates and his staff. They are knowledgeable, professional, caring and compassionate. I feel confident that this is the dentist for me and I highly recommend.

I love Dr. Coates and his staff! I moved to Arizona and still keep coming back! I had a awful experience with a dentist when I was a young girl and I’m very picky when it comes to dentist. Dr. Coates is very knowledgeable and efficient. His staff is awesome and very easy to accommodate your needs. Definitely a 5 star office!

Very disappointed with the service. I went in for a routine exam in December and was told I needed a new crown. I have dental insurance thru my employer and was briefed by Dr Coates staff on the fees associated with my tooth. At that time I was given a printout of the breakdown of what my insurance would pay vs my cost. I paid $ 337 at that time. Fast forward to this past week when I go back to get my permanent crown. I was charged an additional $ 850!!! That’s a total for $ 1250 for a crown out of my pocket. Nowhere on my printout was there anything about the additional cost to me. I simply cannot afford $ 1250 for one tooth out of my pocket when I have insurance! The staff never briefed me on the additional cost!!! All she said was I guess the insurance company didn’t pay what we thought they would!!! I feel completely scammed by this office. I will never go back again nor I will recommend anyone.

Fast, efficient and pretty painless, three great attributes for any dentist’s office. Great staff too, I recommend them to anyone looking for a good dentist.

I have great faith in Dr. Coates and his skills. I’ve been a patient/​client for numerous years after experiencing previous dental care from other Long Beach locations that do not compare. The state of the art office gives me a sense that Dr. Coates continues to keep abreast of cutting edge dental technology, treatment and care. The office staff is a talented group. You will find them all friendly and professional. I like that my checkups are on the appointment books in advance. I have always been able to get a timely appointment change, or see the Doctor quickly with an unforeseen issue, if necessary.
I highly recommend Dr. Coates.

I have been going to DR. Coates for over 25 years since he first took over this practice. Dr. Coates is a top-​notch dentist and runs an excellent dental practice! He is truly someone who cares about his patients and their oral health! He may not be the cheapest, and yes he does sometimes have new and improved gizmos and treatments to sell you, but I would rather go to a dentist like this who does a good job staying up to date with the latest techniques and gadgets then go to some other quack down the street! Wouldn’t you like to know about the latest dental technologies and how it can make your smile better? I know I would! I have been to other dentists a few times when I did not live in the area, and I saw how they care for their patients and run their practices. Dr. Coates is better because he has made a significant investment in the building and the comfort he can provide his patients who are coming in for something that very few people enjoy! His staff is also excellent and many of his hygienists have been with him for a really long time! I really like my smile and I owe most of it to Dr. Coates! I think he is the best dentist in all of LA County! If you want to go somewhere that will only give you the basics and is not interested in taking care of you for the long haul, then you might want to try elsewhere! I think having the nicest teeth possible is extremely important, but if you do not really care about having a healthy set of teeth, then maybe you should try another office?

Dr. Coates is a great dentist! He does what he’s supposed to do keeping your teeth healthy but he does it fast and efficiently. He is always using the latest technology to make your visit more comfortable and more speedy. His office is very clean and relaxing as well.
For anyone without dental insurance, such as myself, his rates are very reasonable and the office will work with you if you need to set up a payment plan. I love everything about this dental office and that is why I’ve been going there for almost 20 years. Going to the dentist is not on my list of favorite things to do but if I have to go somewhere, I am glad it is this office!

Dr. Coates is fantastic. My husband and I have been going to him for the past 4 years and we couldn’t be happier. Dr. Coates keeps up with all the latest & greatest products & procedures. I recently had 2 silver fillings replaced with white resin and he used a special tool that only numbs around your tooth. I was in at 4 and out of there at 4:25. No numb tongue or face for 3 hrs. How awesome is that!
All of his staff are crossed trained and really know their stuff. They are the best at follow up too. My doctor’s office is terrible at returning phone calls or calling in prescriptions so I know when I see a good office. Go see Dr. Coates and you won’t be disappointed.

Nice clean office and professional staff. Be very careful regarding your insurance. They tend to use the old «bate & switch». They will tell you they take your insurance only to find out after the fact that this office is considered out of network by your insurance. I called weeks in advance to have the office pre-​check my insurance to avoid this out of network scenario, but according to the employees it is their standard operating procedure that they will never tell the customer if your insurance considers their office out of network. Very disappointing and sneaky.

Great dentist tells you what it is. No bs consultation was free. I got my tooth extracted it was painless.

I have been going to this dentist for a few years now and couldn’t be happier. They are always very clean and friendly and I’ve never had to wait much to be seen. Their exams are very thorough and detailed, I’ve been to a couple other dentists in Long Beach and didn’t have anywhere close to the treatment I receive here. I recommend him to anyone I know who is in need of a dentist because they will do the best job in town. ¹⁰⁄₁₀

Today was my first appointment with Dr. Coates. I arrived at my scheduled time and was told that it was an hour later. The front office person was vague as to the reason and asked me to fill out the paperwork. I decided to leave and return in an hour. When I returned she said «so you came back». I asked about the mix up with the timing and she said it was not my fault and to fill out the paperwork. I explained that this wasn’t a good way to start our dental relationship. The three office staff just shrugged their shoulders and turned away. Honestly, I was disappointed in their lack of professionalism to a patient.

The first and most important impression of a business is the receptionist, and waiting area. The receptionist’s were courteous and the waiting area was very comfortable with drinks available. On my first visit Dr. Coates was friendly and his work was professional. I can’t wait for my Dental Plan appointment with him to work on my Dental Needs. I highly recommend his Office.

You can not ask for a better experience when going to the dentist! The office is so neat and clean– and more importantly– always PERFECTLY on time! Everyone at the office is so pleasant and professional; from the receptionist to the hygienists to Dr. Coates. I would recommend this office to anyone! I for sure will never go to another office as long as they are open! I am currently undergoing Invisalign under the care of Dr. Coates and everything has gone so smoothly so far. I am SO happy I decided to go ahead with Invisalign– my only regret is not doing it sooner!

Dr. Coates provides the best dental services that I have ever encountered. He knows his stuff! He is thorough, explains everything and won’t rip you off. His staff is always polite and caring. I drive 35 miles just to go to him.

My wife and I have been coming here for several years.
They have a nice, relaxing waiting room with dental hygiene videos on a flat screen, free bottled water.
They have a very professional, courteous staff.
They have cutting edge technology.
My hygienist is Mary Beth, she has always done a great job on my cleanings.
Dr Coates himself is a Dental Wizard. I couldn’t imagine letting anyone else work on my teeth. Highly recommend.

I have never had such a thorough exam in all my life!!! I was very impressed with Dr. Coates and his staff. I will be recommending him to anyone who asks. Everyone was very friendly and the office was very clean and comfortable.

Having a dentist just a few blocks away is so convenient. However the convenience of it being so close pales in comparison to the service and professionalism I encounter with every visit. The staff understands my fear of being «in the chair». They are sensitive and respectful to my needs. Dr. Coates is an amazing dentist. He always greets me with a warm smile and discusses my plan of care without being intrusive. I appreciate the fact that he is up to date on the latest treatments in dentistry. I would refer anyone who is looking for a new and innovative dentist and great staff.

Dr. Coates is FANTASTIC! Like most people, going to the dentist is a huge fear of mine. Dr. Coates and his team are so reassuring and make you feel comfortable in any situation. After our initial meeting, he wrote up an extensive report speaking in great detail about my current dental conditions. We discussed my plan in great length; he was truly genuine with his recommendations. When I went to have my cavities filled, I opted for a shot which did not contain chemicals to increase my heart rate (I have MVP and other smaller heart conditions). I was so impressed how he took note of all my concerns. I highly recommend Dr. Coates and his staff for all your dental needs!

I really hope this five star review does not get filtered. Mr. Coates and his staff deserve it. I have been in pain for the last week and in serious need of seeing a dentist.
I cancelled my HMO plan and took a PPO policy yesterday. Unfortunately, I won’t have my ID card for a while and even then it won’t cover much other than the basics for the first year. So, considering I will paying for everything myself, I figured I might as well see a dentist I feel would be top notch regardless of what insurance they do or do not accept. Based upon reviews and word of mouth from other people, Mr. Coates was my choice of dentist.
The service was excellent. Mr. Coates and his partner were extremely nice and patient with me. I have never been to a dentist who is so knowledgeable and willing to share the knowledge with the patient. The lady doing the x-​rays and assistance was very nice and patient. They all seem to know what they are doing and that is a definite plus. Furthermore, they seem to be concerned about the client’s financial situation and not insisting you get everything done right away and go bankrupt in return. Me personally, it’s not a financial issue, but it was very comforting to know they keep the patient’s cost in mind when conducting business.
Man, I have never had such an extensive x-​ray, test, etc done when seeing a dentist. It was so detailed. I was so impressed with their service. Upon leaving, I purchased the sonicare toothbrush and the assistant and person at the front desk were very accommodating and informative. They answered a lot of questions I had and gave me tips on techniques to use when issues arise. Very helpful.
I am scheduled for a root canal next week. This is definitely where I will be going for dental work and checkups.