Tan Jesus K & Jesse William, MD

My next two appointments I was seen after a half hour which I’ll take over an hour. The staff has been friendly and helpful, even accomodating me when I needed an emergency appt after my surgery. 30 minutes is better than 60 – 90 but it’s not great. The doctor’s the best. I had the son Jesse… great surgeon and doctor, will be seeing him in a year to check on a benign thyroid nodule.

I came to this office after being referred by my doctor. Like everyone else has mentioned, be prepared to wait to be seen, at least half an hour. The room was very full of people, so it’s hard to imagine that this office ever runs on time.
After meeting with the doctor, he prescribed some medication and made a follow up appointment. Because this office sends the prescription directly to the pharmacy, I didn’t really get to see what I was given until I picked up my prescription.
My prescription was for a 30 day supply of ZyrtecD, however I only got a 15 day. Also, the doctor prescribed an antibiotic for a condition I wasn’t currently experiencing and considering I don’t like taking antibiotics for everything under the sun. I called the office to ask them if they could fix the prescription for the Zyrtec and if there was something other than the antibiotic that I could take. I was told I would be called back. I never was.
I called today (a month later) to cancel my follow up appointment. When she asked me if I would like to reschedule, I told her I never took the medication because I was never called back. So what was there to follow up? She replied with an ok, bye. Thanks for trying to fix the situation or find out what happened as to why no one contacted me. Bad customer service. Thank god I wasn’t dying, cause I’d be dead if I depended on these people. Smh

The big issue here is that they OVERBOOK! the staff is extremely RUDE! After they messed up
the scheduling the act like it is the patient fault. They might be great Doctors BUT they need professional staff at the front desk

The BEST ear nose and throat doctor ever! Dr. Tan is by far the most qualified, experienced, sweet, caring ENT doctor. I am very happy I decided to get a Second opinion for the last four months my right ear has been severely irritated, uncomfortable and very unpleasant to look at. I’ve went to a dermatologist and SCENT another ENT DOCTOR in Long Beach, California. I even saw two doctors from SCENT and both doctors could not figure out what was going on with my right ear they told me it was a skin issue & sent me back to the dermatologist.
Dr. Tan addressed the issue and prescribed the correct Rx and we’re taking the steps to treat the problem. My ear feels relieved and I’m confident now that I have Dr. Tan to help me. I would strongly recommend Dr. tan if your looking for a ENT, Ear Nose and Throat that knows what he’s doing.

I was having trouble with breathing well though my nose. Looked up Unilocal and found Dr. Tan with my PPO approved office visit, and was in his office. I had trouble finding the parking for his office. Coming down Atlantic Ave from the 405 make a right on 29^th street. On the right side is a $ 2 validation lot across the street from office building.
Everyone in Dr. Tan’s office is friendly. Some knows me by name. Stephen, Dr. Tan’s assistant is awesome.
I was scheduled after 2 office visits at Long Beach Memorial to fix my deviated nasal septum. Again everyone was professional during my surgery even my 2 pre-​visits for blood work EKG ect. Now it’s been almost 3 weeks since my surgery and one post surgery visit. I’m good to go. I can breath much better now. I’m hoping that when I travel to Thailand soon I don’t have too use nose spray so I don’t have vertigo, like it use to.
Dr. Tan answered all of my questions. I never felt rushed. The paper work wasn’t complicated or non user friendly.

I actually feel bad having to write this review, because the staff and Dr. Tan were very pleasant. The big issue here is that they overbook. My appointment was at 10:30 and I sat in a fully packed waiting room until past noon. From what I can gather, this is the norm here.
In addition, they accept cash/​check only and require co-​payments at the time of the visit. This office needs to understand that not everyone has the same health insurance plan where their copays are $ 20. There are FSA, HSA, High deductible plans, etc. that makes this policy incredibly inconvenient. It’s 2015, please get a credit card machine.

Finally! Finally! Finally! I finally found an ENT who knows what he’s doing! I have been suffering from sinusitus for at least 10 years. I’ve been to many general practitioners, ENTs and allergists only to be told the same thing. «You have allergies. You get colds often. Your colds develop into sinus infections.» I’d be given all kinds of medicines and treatments — antibiotics, steroids, allergy meds (OTC, behind the counter, prescription pills, nasal sprays, eye drops), neti pots, nasal washes. For 5 years I went for immunotherapy which did not help at all. I compiled three files, each about 2 inches thick chronicling my symptoms, my doctor vistis and the drugs and treatments I tried. I begged for surgery. I knew it wasn’t normal to have to constantly use Q-​tips to pull out the discharge that would get stuck in my sinuses. I knew it wasn’t normal to have to live with ear pressure (as if I just got off an airplane) every day for at least two years. But every doctor told me that surgery wouldn’t help. Well, thanks to my new GP, I found Dr. Jesse Tan. After two visits and a CT scan, Dr. Tan and I set a sinuplasty surgery date. I’m not even two weeks post surgery and I feel better than I have in years! I can only imagine what I’ll feel like when I’m completely healed from the surgery. My deviated septum was repaired, a sinus and two polyps were removed. I realize sinuplasty won’t eliminate my allergies but now, with the structure of my nose fixed, my sinuses can properly drain, whereby reducing, maybe eliminating my sinus infections.
Dr. Tan knows what he’s doing. He has an excellent bed-​side manner. His staff are very nice and competent. I would not hesitate in the slightest to recommend him.

Went her with my mother after I was recommended by a friend. The staff was lovely, and both doctors were excellent and very knowledgable. I would highly recommend.

I was having trouble hearing and found this office through a professional referral. This was my first time to an otolaryngologist and I don’t like seeing doctors so I was a bit hesitant. I found Dr. Tan to be friendly yet professional, and he had excellent bedside manner. He asked me a few questions, took a look into my ears, and removed some earwax. He tested my ears and offered reassurance.
The experience was very pleasant. Dr. Tan was very GENTLE looking into my ears. Each time my primary care doctor took a look into my ears, it hurt.
The office is conveniently located off the 405 and also along the Blue Line, across from Long Beach Memorial Hospital. The office is busy, but I find this to be a sign of a good practice and I would much rather wait for a great doctor.
Thank you Dr. Tan!

I had posted a photo of the reception area, noting a char mark, where a lamp had recently caught on fire. I found out that the lamp had caught on fire in October (my appointment was on December 17^th.
I posted the picture as a first impression of the office, as this IS a site to review businesses.
My actual visit with Dr. Tan was great. He was friendly, knowledgeable and explained everything. I made a follow up appointment with the friendly office staff and left with quite a good impression.
UNTIL, I got a call today.
Apparently the Office Manager, did not like that I posted a picture of the scorched wall in the reception area. The Office Manager, delegated the task of calling me to one of the office staff.
I was appalled because the call was under the guise of checking to see how my medication was working (has any one ever had an office do that after only FOUR days?!?) then she proceeded to mention the picture that I posted, how they are trying to look professional, how they would be posting new pictures of the office etc.
Basically they wanted to censor me. I would not have really minded except that:
1. They lied about the reason for calling me
2. They lied and said that the scorch was part of their Halloween decoration (WHAT?!?)
Please! Don’t insult my intelligence.
I believe that the office Manager should have called me herself, after all it’s on her that the office does not look professional, and it didn’t bother her until I posted this picture. Then she made the poor office girl deal with my indigence.
I was told that the scorch had not been painted because someone’s family member (that does the painting), was out of town and they didn’t own the building and had to get permission to paint. Very odd, but not my problem.
They should have just covered the scorch marks with a poster, until it could be painted. Duh!
I would have given them four stars, but the lack of responsible management put a damper on my experience.
Thumbs up for Dr. Tan, though.

If you found yourself here because your insurance referred you, thank your lucky stars! I had a really horrific time with subpar (borderline unethical) ENTs and then I stumbled upon Dr. Jesse Tan. My diagnosis is not routine and quite rare so I was getting more and more nervous. Dr. Tan is so knowledgeable and immediately puts you at ease because you trust in his professionalism. He is kind and has the most calming demeanor. I would trust Dr. Tan with any surgery. Unfortunately, my insurance does not cover him but I may be switching at open enrollment specifically for this exceptional physician. If you are looking for an ENT, routine or for a highly specialized case, see him!

I had what I first thought was a small pimple near my ear. However it got bigger and bigger and started to be very painful. I was really scared and didn’t know what was going on because it was giving me all kind of pain, migraine, headaches, and the «pimple» itself was getting bigger and even more painful. Turned out I had a cyst near my ear that got infected.
I asked around and was referred to Dr. Jesse Tan. After that I also looked online and researched carefully to make sure if I should make a visit to his office even with the good verbal referrals.
Office staff:
I was able to schedule a closer date to see Dr. Tan and the office staffs were very efficient and friendly. They made sure to ask and answer all your questions and concerns. Everyone was very professional and prompt.
Dr. Tan:
A very well mannered and such an excellent physician. I could feel his genuine care for each patient and he truly took the time to exam and check all your symptoms and answered all your concerns. I was freaking out with my almost exploding cyst and was going to cry because I didn’t know if it might affect my hearing, what was going on, etc., but after talking to him I was put at ease and felt the warm of a true physician in him. He was able to fit me in for a last minute surgery the same week and I was on the way to recovery the following week. So amazing!
Office/​Hospital Service:
You can just tell that Dr. Tan, both father and son, are very well-​respectable doctors among the staff and other doctors at the Hospital (LBMC). All the nurses, technicians, to the anesthesiologist, etc., as long as they are on Dr. Tan’s team you can be sure everyone will take very good care of you. Dr. Tan visited me at the waiting room before the OR to check up on any last/​final questions and I was promptly taken care of.
I would definitely recommend him.

My husband has been cared for by Dr. Jesse Tan for a few years now; he has had two surgeries and numerous appointments.
I cannot recommend Dr. Tan and his staff highly enough. He and every member of the staff that we have encountered are extraordinarily kind, patient, helpful, and very conscientious. There is no doubt in my mind that Dr Jesse Tan is very thorough and highly skilled; he is also a very kind, gentle, cheerful man. The overall atmosphere created by Dr Tan and his staff is very optimistic and positive; because of this combined with Dr Tan’s overall care, surgical skills, and conscientiousness I would not hesitate to refer any friend or family member to Dr. Tan.

Sinusitis was pretty much the story of my life. Have you heard of people who are jealous of others for their ability of breathing normally? Well, that used to be me. But this year, Dr. Jesse Tan did surgery to fix my nose, and NOW I CAN BREATH JUST LIKE ANYONE ELSE CAN :) I am happy to finally get my nose fixed, especially by such an exceptional physician.
I started to suffer from lots of frontal headache, facial pain, and nasal obstruction for several years. My family looked for all kind of treatments for me including pills, sprays, and consultation from allergists. None of these helped.
Finally, a family physician strongly recommended me to get a consultation with Dr. Tan for a sinus surgery. Dr. Tan ordered a CT, which showed that my sinus passages were severely blocked with polyps. My nose bridge was internally slanted and needed to be reconstructed. I appreciated that Dr. Tan helped me understand my condition in a very simple and straightforward way. Dr. Tan was professional and kind, and he said «we’ll take very good care of you, and this surgery will change your life. «Dr. Tan is a surgeon who is super caring and down to earth, which is rare among surgeons.
His office staffs were very thorough. They made sure I followed the pre-​op protocol prior to surgery. They were professional and really friendly. The staff member who helped make appointments was very accommodating. I could only visit the office around lunchtime, so she talked to Dr. Tan, and he stayed a little longer before lunch break just to see me. I truly appreciated that.
My surgery went really well with no complications. Dr. Tan informed that he cleared out all the polyps, cleaned my sinuses, and reconstructed my nose bridge. He took a picture of my newly cleaned sinus and let me keep it as a souvenir.
I recovered quickly. My nose bled for about two days post surgery, and the staff gave me a bunch of gauze to tape under my nose. I visited the office one last time for Dr. Tan to clean up the sutured site, and that was it, I begun to breath normally like everyone else does :)
Seriously, it feels like heaven to finally be able to breath though my nose without effort and without making grumbling noises and having others commenting about it. It’s nice to be able to stay focused when I study and not be so drowsy with watery eyes while looking at my bio books.
Thank you, Dr. Tan, for doing what you do with such dedication and care. I find you truly inspiring!

Where do I begin? I have read the comments regarding having to wait, yet was it worth it? I can tell you YES! What is time compared with quality and your health? This is not a Jiffy Lube type of office, these doctors and their staff really care about you. They care about your health, along with how you are doing emotionally and personally.
For 35 plus years, I have been dealing with bad sinus problems. I have had migraine headaches, sinus infections, pressure, pain, soreness, and trouble sleeping. I had begged my GP (General Practitioner) to let me have sinus surgery to relieve the pain and pressure, he said no. He said that it really wouldn’t help, that all I have are allergies.
So, my GP got into a car accident and had a CT scan done. He found out that he had sinus problems that would require surgery. He went to Dr. Jesse Tan, surgery went well, and he now does not have «Allergy» problems. When I went to see him after his surgery, he highly recommended that I have Dr. Jesse perform Sinuplasty surgery on me.
I had my Sinuplasty surgery done in office, rather than at L.B. Memorial. I was extremely nervous and apprehensive about having the surgery. Dr. Tan was very reassuring and patient with me. I started to get an anxiety attack, with hot flashes. He brought in a fan from the waiting room to cool me down and reassured me that everything would be fine.
The procedure was painless, yet it does have a discomfort feel when implanting the instrument. It took about 45 minutes to an hour to complete the surgery. I had expected to have two black eyes, bloody nose for a day, and general discomfort for at least three or four days. None of this had happened. Yes, there was some blood from the surgery, not as much as I had thought. Had swelling and pressure pain for about two weeks, then everything started to change when it came to sleeping and discomfort. I did use a saline sinus flush to clean out all four sinus passages, they worked great.
It’s been about a month; I have not had a migraine headache and have been able to sleep without rolling back and forth to drain my sinuses. This has been by far the best thing I have ever done health wise. Living with pain and not being able to breathe for so long, I had forgotten how it was to live normally.
Is it worth the waiting room wait? With out a doubt! Would I recommend both Dr. Tan’s and their staff? Absolutely! With out question this is the best staff and doctors that I have experienced. Everyone, including Dr. Tan really care about you personally.
Like I said, this isn’t Jiffy Lube.

Review on Jesse Tan
CSY 10-​23-​2013
I had three stones in the sliver duct which tormented me with pain and caused constant gum sores for more than four months. After reading about traditional surgery in which stones are removed cutting through neck and throat in an hour long surgery with risks of numerous complications I was reluctant to have the operation. As the pains from the stones got worse I went to see Dr. Tan for his minimum invasive surgery. He explained to me about the simple method he uses in removing the stones directly from where the stones are. He promptly arrange the surgery and the stones are gone without any pain associated with the surgery. In three days I have restored my health. I have never experienced any medical procedure without pain, let alone a surgery. Dr. Jesse’s surgical skills are indeed extraordinary.
In addition to his medical accomplishment, I found out from my office visits, he also gives free treatment to many unfortunate people. He also belongs to Good Samaritan Medical Ministry participating in volunteer medical service in poor countries. I am grateful for his excellent medical services and very much admire his humanity and compassion in caring all his patients.
Huntington Beach, CA

I went to see Dr. Jessie Tan for a routine sinus infection. I waited for 45 minutes before the doctor saw me… despite the fact that there was only one patient ahead of me. I waited long enough to view the dirty equipment, stained chairs and dust. I also was able to hear Dr. Tan meeting with a sales rep. For 30 min. in the next office, despite the fact he was already that late. Well, to add insult to injury, Dr. Tan finally did come in to see me and immediately suggested I consider the same procedure the sales rep. was pitching! He even gave me the reps pamphlet! If that was not enough… the office never called in my prescription until after I drove another 30 minutes to the pharmacy,. I had to call the exchange then turn around and go back to the pharmacy again.

Im a patient of Dr. Jesse Tan. I was reffered to him by my endocrinologist. I have primary hyperparathyroidism and Dr Jesse did the surgery and i must say he is really Good.
After my surgery i feel much much better. Before my surgery, i always feel aches and pain all over my body, feeling of tiredness even early in the morning, i dont have energy at all but now after the surgey, OMG i feel way way way better, my energy is back, i can do my morning run n my exercises without any feeling of tiredness n pain in my muscle n bones. No more suffering thanks to Dr Jesse Tan, im back to my oldself.
Loving my self now, no aches n pain n my energy is back… thanks Dr Jesse Tan.
So if u have problem with your thyroid or parathyroid dont be scared of surgery it will make a lot of differences after the surgery… medicine can control the problem but surgery will stop the problem.

I work as a pharmacist and wanted the best ENT I could find… I can tell you he was highly recommended and I was not disappointed
Both my wife and I see Dr Tan, and I can honestly say (as someone works in the health profession), that he is great
hedid my thyroid surgery…(in fact i’m going to see him today about another, separate problem…
look…somthings are worth waiting for… so if he’s running late no big deal
in my opinion

Tardiness seems to be the norm at this office. I was early fir my appointment, but was seen an hour after my scheduled appointment. No explanation as to why he was so late. Very old school when it comes to paperwork. No credit cards in this day and age? Waiting room is straight out of the 70s. Except the National Geographic in the lobby. That was from the 80s.