Unleashed by Petco

The best doggy self wash in town only wish they had run around area for post bath zoomies… Also wish they had more freebies and deals on products, seems like nothing ever goes on sale. Love that they have a ton of events often.

Employees are incredibly rude. I asked to find an item (something I have been buying for my dog for years). The woman proceeded to tell me how I shouldn’t feed it to my dog. I came here to buy dog food. I go to the vet for medical opinions about my dog. I hope someone from the corporate office comes to correct the employees behavior.

I went in to find out about some products for my newly adopted rescue Ziggy… Candace was not only friendly but very informative with their products. I will go back to this store and signing up for training classes

A very nice smaller Unleashed in my neighborhood. There’s regular adoption services for rescue pets on the weekends. Also free treats if you bring your pet in. The staff is very friendly and are always willing to help me find what I need.

Nice neighborhood store to pop in and pick up odds and ends that your pet might need.
The store is located off of South Street in a nice strip mall. The strip mall offers ample parking and is surrounded by a few other stores which adds to the convenience of shopping here!
The Unleashed store itself is an upscale… yet smaller version of Petco. Although there offerings are less, the quality is very nice!
The staff is great! We always receive a warm welcome, and are always asked if we require any assistance.

Great service workers always very helpful and knowledgable enough to answer my questions about dog food. And I always find what I need

I like the fact that this is a smaller version of Petco. I can run in get what I need and be out of the store in minutes. They also carry everything I need for my dogs. I have tried other pet stores and I hate not finding everything I need under one roof. This is great store for me and my fur babies. I agree with the other Unilocaler… bird supplies are very limited. This is mainly a store for cats and dogs. Most of the staff is very knowledgeable and helpful.

Love that I can get in and out of here fast. Great customer service and the products offered meet the needs of my dog who seems to be allergic to everything and my very fussy 15 year old cat. I also get reward coupons emailed to be. What’s not to like !

I called the store prior to going to confirm if they will price match via the internet. I was told «sure no problem, as long as you bring in the print out of the site indicating the amount.» So that is what I did. When the store clerk rang up the items I wanted to purchase he asked his manager to override the total. Manager said to me «we don’t price match from the internet.» She wasnt very pleasant either but that’s besides the point… Unleashed needs to have their staff educated on their policies and procedures. Especially those who answer the phone. FYI… I went to Petsmart and they accepted the price match… no questions asked.

I read the other reviews, and I laughed at the comparison to Whole Foods for dogs. Perhaps, but the staff is wonderful, they know the products, and this store is open later than any other pet store in the area (just in case you run out of Fido’s favorite and need to pick up something after work). Also, Unleashed stores are much smaller than the standard Petco, which makes it easier to grab what you need and check out within needing to walk for miles.
My only complaint is that they only carry one or two brands of bird seed, and their aviary selections are a small display. However, the selection of food for dogs and cats is quite extensive. Not inexpensive, but I appreciate the extended selection of Merrick and Natural Balance choices. Also, they have a vast display of dog toys. Again, they are not giving anything away, but their sale items are always a great deal, and having a Petco card helps take dollars off of the bottom line.
The employees are terrific about volunteering to carry large bags of dry dog food out for me and putting it in my car: I don’t even have to ask.
On weekends, there is usually at least one adoption group with dogs or cats that are looking for homes.
Just a note: I had a very bad experience (which wasn’t their fault) with a pet photographer that used their store. I not only had to wait 90 minutes after my scheduled appointment time, but it took almost 6 months for me to get my photos. (I did get a letter of apology from Petco for the delay and notice that they would not book that photographer again in the future.) As a result, I am wary about using the services of any outside vendor without checking them out in advance.

«boutique»…maybe. I just know they carry the brand of canned dog food topping that my dog likes. He has major allergies and can only tolerate a few whole food ingredients. No fillers, grains, starches. I work in LB and this is very conveniently located for me.
I don’t feel like I’m being «tricked» by Petco. You see what they have, you see what it costs. You either buy it or walk out.
The staff is always super helpful and courteous.

Went to get flea repellant for my cats. Bought some crap without asking for help. It didn’t really work. I considered it a loss. Went back to get some flea shampoo. This time I asked for some help. The girl who helped me knew exactly which shampoo was best. If I didn’t like the shampoo I could bring it back for a refund. She also said that I could’ve done that for the repellant. Didn’t need to for the shampoo. The shampoo kills the fleas on the spot. Gone back a few times after that and every time they were really helpful.

I like this store. It IS like a mini-​Petco. You can go in and grab what you need and its simple and fast. Almost like a miniature grocery store for your dogs. You don’t have to walk down aisle and aisles of gear and food. Its compact and easy and the associates are very helpful.

I love how this place is located right next to Grounds ! :D. I love buying things for King Louie rather than myself! So after we had breakfast we took him out the car and immediately he knew he had struck gold! This place is much smaller than most Petco’s but they have different things you wouldn’t find at a regular Petco! It was a cat adoption when we arrived and the staff was friendly! I found what I was looking for and more! They have better dog tags than other Petco’s which is a bonus! I’m so happy I finally got to try it out! It’s not very often I’m in the LBC! ^_^

My initial reaction to this store was negative: yet another big corporation looking to re-​brand themselves as a ‘neighborhood-​store’. Sorry Petco but you’re not fooling anyone. At the end of the day you offer lots of low-​paying jobs with no health benefits while funneling your profits back into the pockets of you senior management and shareholders.
I was curious to see the concept so I came in to shop and as expected I did see lots of high-​end foods such as organic, human-​grade and even raw (?) but was helped by unqualified high school age kids who know next to nothing about animal nutrition. The service was robotic and didn’t remind me at all of the personal touch I get at the other boutiques they’re trying so hard to emulate.

I visited here and it did feel like a A Whole Foods for pets, as another reviewer stated. The staff was helpful to me, but I didn’t really understand how everything was SO expensive… when you could get relatively the same thing for less at other stores. I do like the options they had for healthy food there and it’s good to know now reading the reviews that they do price match.
It’s a little boutique-​y, which I think is the vibe they are going for, but I wasn’t overly impressed but the prices might have scared me away, which I will give it another chance down the road.

Oh, I get it. It’s the whole chain-​that-​looks-​like-​a-​boutique thing. I see what you’re doing there. It makes me feel a bit uneasy. But, I’ve gotta say, it’s not too bad.
Like I said they’re going more for a boutique vibe, and they really focus on natural/​holistic type stuff. Not to say they don’t have some Purina, but they have lots of the fancier brands that are protien-​only, or include veggies or are good for allergies.
They also have a good selection of toys and treats and such. All in all, not a bad store, and definitely will do the trick if I’m in the neighborhood, but as far as prices and customer service goes, I still prefer Centinela for all my schmancy pet goods.

Petco meets Whole Foods is what I immediately thought when I saw the branding of this place, though not, oddly, the location; for that, they’d need to be in Seal Beach or down by the Marina. As a concept, that makes some sense, but unfortunately it appears they didn’t come through on it, as the store stocks the same foods as a regular-​sized Petco, with less floor space dedicated to other things. If you live in the neighborhood, it probably makes sense, and they’ll definitely be giving the little mom-​and-​pop store across the street more competition.

WOOF WOOF WOOF WOOF WOOF, oops I mean MEOW MEOW MEOW.
What a great little store in good location. Unleashed is a condensed version of Petco. There’s no animals for sale, grooming or Banfield in this store. They have some pretty big signs inside the store to help you find what you’re looking for. From what I can recall, the dog section is to the right and the cat section is to the left. And everything else is towards the front of the store. They do have their treat bar at the front of the store and there’s a big scale so you can weigh Fido and decide if he or she needs to go on a small diet.
The staff was friendly, the store looked very nice and organized. The price point may be a little different. From what we were told their price is slightly lower than the regular store, but not actually lower. They don’t price match sale items between the regular Petco and Unleashed.
I love opening weekend! I got a cute tote for free, coupons and tennis balls.
I can’t wait to go back.

woof woof rawr rawr ruff
Translation: New pet store is open!
Like a mini-​Petco, this store has the usual stuff; food, toys, leashes, etc.
They said their regular prices are the same or better than Petco, but their sale prices aren’t the same, so Petco may be cheaper if something is on sale.
It’s a much smaller store focused more on cats and dogs than the many other animals Petco caters to. They have a smaller selection of everything they sell, but it’s convenient and easy to get in and out of, compared to shopping at a large Petco store.
Think of it as a Petco boutique.
Lots of parking, located in Albertsons shopping center so you can get your food and your furry kid food all at the same time!
I’m a fan of the convenience!