Walter’s Auto Repair

If I could give zero stars I would.
I didn’t get any repairs done at this local shop because on new years day of 2014, I called the shop“asking for a quote,” for some reason the guy who answered the phone responded to me in Spanish after I said «may I get a quote,» his response was VERY VERY VERY unprofessional and rude he responde saying «you want a coke (bad series of bad word here in Spanish)» his remarks and his ability to be unable to understand what I was asking for caused me to hang up the phone and call other local shops.
The abuse did not end there, on January 2, 2014 an employee called me back in a very upsetting tone. He called saying «my coke is ready» I didn’t know what he was saying until he explained that I had called and prank called the place, from my understanding he had said his BOSS was the one the one who picked up the phone on new years and he was the one that was VERY RUDE and UNPROFESSIONAL.
I tried to explain it was all a misunderstanding and I’m able to speak Spanish and understand it. He responded by saying that he was half Mexican and that I don’t sound like I can speak Spanish. I then responded by taking to him in Spanish, and was greeted by call end tone.
This shop it’s filled with very unprofessional workers. In my opinion if I was prank calling them I would of blocked my number and had called it a day.
I was truly wanting to help a local shop and help business grow as part of a new years resolution. I do hope no one has to go through this experience.
If your looking for a shop this is not it. If they treat customers willing to pay for service this was, then what makes anyone think there car is getting repaired any better?
Stay away from this shop by all means!

Great price, fast and honest service!

2^nd time coming here had my timing belt and other components that work with it changed out my car so far is running allot better than before. Im writing this review to commend the great service these guys offer Walter is a great mechanic and so are his son’s. Thanks guys!