Rosin Eyecare

Quick awesome service, Karina was a pleasure to work with!

The team at this location was amazing! I bought new glasses from another location and something just wasn’t right. The script and measurements were correct but still my eyes were telling me something was wrong. Karina would not give up on finding a solution for my issue, she even called a competitor to ask what kind of glass I had in my old glasses. The team drilled down to the root cause and determined how to fix the issue. I am excited to get my new glasses soon, looking forward to picking them up.

Nice place, professional exam, good selection of frames, and the person helping me calculated the lowest price for me based on various combinations of insurance, promos and online offers!

Tremendous service! Worked with the manager Katrina, she made sure everything was perfect. She was a pleasure to deal with, we recommended this Rosin location to all of our family and friends.

Nice selection of glasses to choose from. Very friendly staff. Had to back three times to get frames adjusted as staff could use some training. Total cost was $ 526 including transitions and special 1.67 with anti reflective coating (I have really bad vision of 10.25. Yikes. Lenses ground thin (as best for such bad vision). Price was still $ 25 less than vision works with much better customer service and overall customer experience. Luckily rest of my family has perfect vision but will recommend to family and friends.

WOW! After years and years my Family has finally found the perfect eye Dr & Eye glass store. We have been to cheap stores, big box stores, and expensive chain stores, for some reason we did not go back .Now I know why when you walk into Rosin you are greeted right away by very smiley faces the store is crazy clean and organized and the staff are just perfect from finding the right frames to explaining everything in detail where you understand. Maybe some people do not invest in glasses but that is the first thing people look at. The selection of gasses is amazing and the turn around time was good. My Family and I will be going to Rosin from now on.

Terrible service, disinterested and rude staff. My glasses took 3 WEEKS to make??? Whe I called I was told «in process» with no apology. Check out all the different Rosin reviews on Unilocal… most are 1 and 2 stars at every location.

Unfortunately, going to Rosin Eyecare in Long Grove, IL turned out to be a big mistake. I will be going back to the For Eyes on Route 60 in Vernon Hills. I went to Rosin Eyecare because my family insurance changed and I found them on the approved list for the new insurance. When I made the appointment they did not tell me their regular Optometrist was on vacation. My daughter and I were seen by someone who came in from one of their other locations. He rushed through the examinations. Gave my daughter the wrong prescription. She is 16 and has been wearing eyeglasses since she was in First Grade and this is the first time we have ever been given the wrong prescription. Unfortunately, contact lenses were ordered and eyeglass lenses for her current frames were also ordered. Then came the 2 month long ordeal of figuring out it was the wrong prescription. Getting them to re-​check her eyes (twice because the first re-​check was also off) and then re-​ordering both contact lenses and new lenses for her frames. The glasses took FOREVER to get. We will never be going back here. I would rather pay full price without insurance than deal with this place again.

Hands down my best experience getting new glasses. Not only did I finally find glasses I loved, but the staff was so approachable and friendly. They even bent the earpiece to properly fit me better, which is a service I’ve never been offered before. Awesome shop, would easily recommend them to any friends looking for specs.

Just picked up my new Ferragamo glasses from their Long Grove location;These guys did a great job with the eye exam (very thorough), helping me pick out the frames, and making the progressive lenses! I will definitely come back and recommend them to friends and family.

Doctor was super nice and got my exam done and my husband’s in no time! Receptionist at the «doctor’s» office side didn’t seem too friendly or happy to be there. The girl who sold us the glasses was super nice. Glasses were expensive even with insurance coverage so that was my only downside to this place. I hope it makes it, but seems too empty still.

Totally worth it! The doctor is thorough and beyond professional. You definitely get what you pay for.
I came in for an exam to prove my wife wrong about my need for glasses. We’ll she was right, as always!
Dr. Boucher took the time to explain to me that my eyes weren’t horrible but could use a little assistance.
This was the first time in a long time that I didn’t feel pressured into buying something or felt like I was being «up sold.»
The office staff was friendly and efficient.
I will be recommending Dr. Boucher and her staff to all those who will listen.

The service here is unbeatable! Travis really takes care of his customers and knows the business. I’ve never had glasses before so I needed help and patience picking out the right reading glasses frames. Everyone there was very helpful and, more important, honest in a nice way to let me know what looked good. I love the glasses I picked out with their assistance. I think it took me about an hour to decide and no one rushed me.
I did have my eyes checked by Dr. Boucher and thought she was very good. I got the full eye exam including the dilation (which meant I couldn’t read the tiny price tags on any of the frames –lol). Of couse all I kept thinking about during my appt was Brian Regan’s comedy routine of going to the eye doctor for an eye exam «they don’t call it a quiz. You’ve got to take this serious if you don’t want to end up with Coke bottle glasses.»
I was so happy with my experience that I went back to them to get sunglasses. They have a good selection of all types of frames at all different price levels but really I come here for the excellent service.

I came here to get my eyes checked. I have been wearing my glasses again instead of my contacts and I am not seeing right. So, I decided to go to Rosin and get a more accurate check on my eyes now that I have been wearing only glasses for over a month (your corneas move around when you wear hard contacts). I found out that For Eyes made my glasses for a weaker prescription and that my eyes had gotten worse.
I was torn between buying glasses from here and going to a cheaper place again like For Eyes. I just hate spending $ 400 on a pair of glasses that I know are going to get beat up at work.