Court Square Dentistry

Dr. Mapes is extremely welcoming, informative and patient. He takes his time to discuss any issues you are having with your teeth and then what he feels would be the best form of action moving forward to help those issues subside. He is a combination of intelligence, diligent work and did I mention patient? I tend to suffer from a lot of anxiety when it comes to getting any dental work done and every single person at Court Square Dentistry has made my «Going to the Dentist» experience easy and seamless. The Office Manager Yasmine is a rock star who is there to answer all and every insurance related question and Ashley the receptionist works diligently to ensure scheduling is in tip top shape.
I am very fond of how open, honest and upfront Court Square Dentistry has been regarding payments. Dentists I have visited in the past have always skirted the «out of pocket» payment issue, which always ended up with me receiving an undiscussed and unwanted gazillion dollar bill with subpar treatment.
The reception area is open with modern furnishing. The examination room is up to date and CLEAN!!!
Before Court Square Dentistry I used to dread going to the Dentist (past traumatizing experiences) but not anymore. Thank you for making my experience so wonderful!

Selecting a new doctor let alone a new dentist can always be a challenge. My wife and I live in the neighborhood so this was a convenient office to go to. We were blown away by the customer service, the thoroughness of the doctors, and the high-​tech modernness of the office. I had to get two cavities and a molding done, and Dr. Mapes was beyond comforting, professional, and very detail oriented. He is young, knowledgeable, and really gets how to be a dentist in 2015. I would recommend this place to anyone in Long Island city.

I had a routine cleaning with a full exam and Dr. Mapes determined what I needed done. Had I not relocated out of state, I would of surely felt in good hands here. The facilities here are clean, comfortable, modern and staff was very courteous. I did not have insurance but they did have very affordable plans that offer significant savings if you’re having any type work done.
Highly recommended this office.

Dr. Mapes sent me a helpful e-​mail in response to this review. His office manager Yasmin sent a less helpful e-​mail basically referring me to a specialist (wash your hands of a complicated patient, classic move).
In the end, it seems that my crown cap is finally settling in. The pain has more or less gone away. So, that’s good news.
I have a nightguard now, although I don’t know if it fits correctly; I may have been in too much pain from the crown cap procedure to properly bite down on the mold. So, if you get a crown cap procedure, I suggest waiting a week or even two, before you do the mold for a night guard.
All in all, I supposed that Court Sq Dentistry is no better or worse than other places; the problems I’ve experienced going there are probably due to the my anxiety regarding the dramatic expense of medical care in general as well as the various complications involved in dentistry.

Dr. Mapes and his team are incredibly nice and professional. I admit I should have asked about the pricing on fillings before making an appointment, and was unduly surprised at the cost. But it was more like how when I moved from Houston I felt outraged that avocados cost $ 2.50 instead of 50 cents. Dr. Mapes’ team handled my shock (maybe more like ignorance) with professionalism and kindness, and I very much appreciated it.
The location of the Court Square dental office is great. The office is probably the cleanest and most up-​to-​date that I’ve ever encountered in the dental industry.
Dentistry bedside manner probably doesn’t get talked about as much, but Dr. Mapes definitely has incredible bedside manner. He always describes exactly what is about to happen, and gives important information about what you can or cannot eat/​drink after a procedure. My filling was probably the most painless and easy experience.
I should probably eat less chocolate and cream cheese frosting. But let’s be real. I’m going to keep eating sugar, and I’ll gladly see Dr. Mapes in the sad case of any more cavities.

I used a Groupon deal here for a cleaning. For a basic cleaning, this was great. Nice, clean office. Some features felt more high tech than other dentists I’ve been to. They gave me a remote for the TV with Netflix (I recommend Cosmos to relax while they go to work). Dr. Mapes also went out of his way to research a specific allergy I’ve had to toothpastes and emailed me about it after the appointment.

Ive had many horrid dental visits in the past so it was shocking to actually say this experience was a good one. The office is conveniently located a few blocks from the Hunters Point 7 train stop, and there’s alloys of metered street parking right in front. The patient waiting area is simply decorated, they offer netflix, refreshments via Keurig and water. The examination room is up to date (compared to the 1985 dental office I used to go to) with all modern technologies, it was a very cool experience. The dentist is young (in his 30s), professional and detailed in explaining your dental issues. I went for a cleaning, and x-​rays and was in and out in about 35 minutes. Front desk girl is very nice (I believe her name is Ashley) and the dental assistant is accommodating as well. I will be returning for my yearly cleaning

Dr. Ian Mapes is a nice guy. I just did a routine cleaning at Court Square Dentistry. Everything goes well. He is relaxed, layback and focused when he did the cleaning work. I only have some discomfort from how the business is handled. The billing manager is pushy and cold when she explained the charges. She treated me like I have not paid my bills for months. I never had anyone told me so many times that there will be charges for anything afterwards, including cleaning and check up. I was a little scared in her office. When she asked me whether I want to make the next appointment for a filling, I was completely in a shock mode and told her that I preferred to call the office later. One month later, I received a letter from the office reminding me all the fees that will happen in my next visit. The charges are pretty high and hit the Manhattan mid town out of own pocket standard. All these experience made me think the business is running desperately for profit.
I noticed that Dr. Ian Mapes worked for NY dental spa before, which is closed down now. He also owned another business called Williamsburg Smile Design. Unilocal has many reviews on his business at Williamsburg that could serve as a good reference.

Dr. Mapes and his team are my dental guardian angels. I’ve had the equivalent of a battle zone in my mouth this year (genetics + poor dental work in my youth) and have required a ton of work. Dr. Mapes has always been honest and direct and respectful in coming up with my treatment plan, and everyone in the office (Yasmin, Maria, Cristaly) have been just incredible. I really feel taken care of the second I step foot in the office.
Best dentist I have ever had (and that includes two of my favorite aunts!), and even with some of your traditional «scary» treatments (root canal, extraction, etc) I’ve never felt any pain or discomfort afterward. How many people can say that? Not many I’ve encountered.
I want to give them all hugs and high fives.

Dr Mapes has been my dentist at Court Square Dentistry and Williamsburg Smile design for 3 years now. He has done my invisalign treatment, which I am beyond happy with, and I continue to have my cleans, xrays and other dental work completed by him. He is really fantastic, so patient, friendly and professional. I have recommended him to many of my friends who have also had great experiences with him.

Not having been to a dentist in 7 years I was terrified that it would be painful and expensive, but my experience at Court Square was awesome! Everyone at the office was friendly and professional.
Dr. Mapes was a cool dude, totally up front about what was going on with my teeth in plain English and didn’t give me the hard sell on a bunch of cosmetic services.
The appointment was handled quickly — I was out of there with x-​rays, an exam and cleaning in under an hour.
Just a caveat, they do have a 24 hour cancellation policy with a $ 100 fee, but as someone who also provides by-​appointment services (music lessons) for a living I find that totally reasonable.
All in all, definitely go! I’m super happy that I’ve found a good local dentist!

Dr. Mapes helped fixed a crowned tooth that had been bothering for over a year after an unpleasant experience at another practice. He was upfront about all the procedures and its risks. Provided several options and explained them with confidence. The entire experience was pleasant with very little pain, this include a root canal. He is very skillful at applying anesthesia where its effective without numbing your face. Overall, he solved my issue that’s been plaguing me.
He also went out of his way during off hours to help fix up a temp. crown right before I went on vacation!
Highly recommend.

They have Netflix in the waiting room! and Netflix in the exam room waiting for you to pick up where it left off! and Netflix on the CEILING of each exam chair.
Best Idea ever.
I get the heebee jeebees just tHINKING about the dentist (no offense, Dr. Mapes) but an episode of Arrested Development is a wonderful and much needed distraction. Dr. Mapes was done with my fillings before the episode was even over. Oh and they also have this nice berry flavored paste that numbs you up BEFORE your numbing shots (which are so ridiculously painful in and of themselves that I don’t even want to imagine what pain you’d experience without them). No painful shots at Court Square Dentistry, though.
and thus concludes my 6 year long hiatus from the dentist.
One star off ’cause I was sure I said I did not want the chip in my front tooth fixed as it was a cosmetic thing and I could care less, but they went ahead and filled it anyway (and of course, charged me for it.) But the doc did such a good job I’m reluctant to throw a hissy fit about it. Still though, not cool.

Court Square Dentistry at 24 – 24 Jackson Ave is a great addition to Long Island City and Court Square area.
I have had so many horrible experiences in the past while going to dentists that when I walked into this new place naturally I was skeptical about it but their staff immediately made me feel super comfortable. Dr Mapes was great at explaining what needed to be done to fix my bad tooth and in no time he went to work on it. I was afraid that just like in the past this was going to be a painful experience but to my surprise I felt no pain at all, the dentist and his assistant did a great job, within 2 visits in 1 weeks and less than an hour each I had my tooth fixed.
I don’t know about the previous bad review here for this place but all I can say is that in the future when I need to go to the dentist again this is the place where I will come back and trust since they did such a great job and I can say this was probably the best experience ever at a dentist ((and I know usually dentist visits are never pleasant).
Keep up the great job and awesome customer service guys!!!
Cheers,
C.

Terrible customer service. Receptionist was very rude and angry. They ask you to sign a paper stating that you will be charged $ 100 if you cancel or reschedule any appointments in the future. The dentist doesn’t even bother to show up which tells you how much they care about patients. This was a wast of time.