ahhh i have been waiting to write this review. WOW. the manager who i spoke with could possibly be the rudest person i have ever talked to in all my 18 years in NYC. talk about a hard sell and a totally ridiculous policy on bookings and your first session. needless to say i hope the other locations aren’t like this, and whomever owns this place should have a serious conversation with the woman who says she is the manager. not only did they call me multiple times a day about my package the manager insulted me over the phone when i questioned their policies. i have told everyone i know in LIC and everywhere else for that matter to avoid this place at all costs.
Wenjun Z.
Rating des Ortes: 3 Manhattan, NY
Very good class, friendly and energetic trainers, with horrible business models. I got a 4-class groupon package at this place and just had my first try out today. I tried to come to a afternoon class but they told me they were all full for the next 2 – 3 weeks. Luckily my schedule was flexible so I get to come to the morning classes without a wait. The whole class was wonderful. It was intense work out. I wish it could have a 5-star. However, their business model is horrible. They wanted me to sign up for a year-long package while I made myself very clear that I will probably be in New York for another month the longest and therefore it makes no sense to make such committeemen. For them it makes more sense for me to get a 1-year membership now and cancel it in a month than just getting a monthly one(if possible). Also why would I pay for $ 150/mo for classes I have to wait for 2 – 3 weeks? Should I just let those weeks go waste? I asked them if I could switch from the 4-class package to 10-class one since that’s the most reasonable option for me for this month and I WAS planning to come on a regular bases. Nope. You go big or go home. Also their membership price is INSANE. I have membership in another gym in the city, which only cost me $ 120/mo, and it has a pool, studio classes, towel services, and very clean, well maintenance shower and locker room. I also have a very nice 24hr gym in the building, which is right where this kickboxing place is at. That is to say, I am not going to throw another $ 150 on this membership for classes I might not even be able to get in. I wish they offer smaller packages(and in many places 10 classes are considered a package already), so I can actually come here and enjoy the workout. I really don’t understand that with good classes and amazing staff like this, how and why could the management team try so hard and make this place feels like a trap. Their website is useless and not clear at all. It has a lots of commercial aspect to it but ZERO info that you actually need. i.e. class schedule, fees and policies, or even you HAVE to reserve your spot or maybe you have to go right back home after traveling all the way there. Again I have to say the trainers and staff here are amazing. They make the hard work fun. Wish I could like this place more.
Magaly M.
Rating des Ortes: 5 Glendale, Queens, NY
Absolutely loved the class. These girls are genuinely friendly and care about their members. I know I’ll succeed with my fitness goals here, because the boring gym is not doing it for me. They have a great special on your first day, definitely take advantage of it.
Candice V.
Rating des Ortes: 5 Brooklyn, NY
WOW! Came out with my shirt soaked with sweat. What an intense work. It’s definitely what my body needs to slim down and get muscle. The studio is very clean and has so much natural light due to the large windows. Everyone is super friendly. Ill be coming back for sure
Katy T.
Rating des Ortes: 5 Patchogue, NY
The staff here is amazing! I signed up last week and have no regrets whatsoever. Every class is new and exciting. I get pumped about going! The workouts are intense, but they are so encouraging and helpful. They make sure your form is on point and they push you, but never discourage. I cannot say enough good things. These girls put all they’ve got into this place and it really shows! They even plan special events that revolved around workouts! Just so not your typical gym where once they get your money they forget about you-so not the case. Would give it 6 stars if possible!
Liz J.
Rating des Ortes: 2 SUNNYSIDE, NY
I have only taken 1 class here and loved the quality of the workout, the friendliness of the instructors, cleanliness of the gym, and can see how taking regular classes would really whip you into shape. What I didn’t like? The hard sell on committing to a full year of classes or a 60 class punch card after attending only ONECLASS! Are you kidding me?! The sad thing is that I enjoyed the class so much that I was prepared to drop some money and buy some additional classes, but was really turned off by the pressure and the lack of options. Why not offer a 10 or 20 class card? I spend a lot of money monthly on fitness classes, so I wouldn’t be shocked by the cost, but they won’t say outright what the monthly price is and then pressure you with«special deals» only available that day. No thanks.