Storage Post Long Island City

Everything you want in a storage spot. Reservation process was quick and straightforward, price was excellent for what I required, and I can share my access code with employees without requiring key cards. The hours are also better than local places but you have to pay extra for 24-​hour access, which was worth it for me. 5 stars :)

I’ve been renting from Storage Post for several years now and while the space itself is well maintained, they’ve raised my rent every 4 – 6 months for the past few years. I’ve gotten at least 3 rent increases within the past year. And each random rent increase is substantial at $ 20-​$ 50. And the rent increases are always random. I get the same exact stock letter every time they increase the rent, saying they need to raise rent to continue providing good service. It doesn’t indicate exactly why it’s increasing by the specified amount.

George W.
We are new customers at Storage Post, Long Island City, Queens. We selected Storage Post because it is conveniently located with the B24 bus a block away. Although located in an industrial area, the facility is located between a Sheriff’s office and a Fire Department facility with a hotel a block away. The facility is clean, the hours of operation are great and the site is electronically monitored with a code required for not only raising the barrier at the facility’s entrance but also all renters are required to input their code to operate the large elevators to gain access to their units. Another convenient feature is truck access into the first floor adjacent to the elevator. This allows one to unload a truck or car inside the building with plenty of hand carts available to bring your storage items into the elevator.
We initially reserved a storage unit over the internet. Anthony Velazco completed our paperwork and questioned if everything was OK. After moving our items into the storage unit, we did find that the storage unit was not adequate in size for our storage requirements as we had additional items to store which we did not bring to the facility as yet. Without hesitation Anthony brought us up to see a larger unit which was perfect for our needs. We moved our items to the new unit without a problem and are very happy with it. We are very grateful to Anthony for all his assistance in setting up our paperwork and making sure that our storage unit was satisfactory in a very curtious and professional manner.

I’ve been a renter for over 6 years and they started to increase my rate 2 – 3 years ago to get my lower rate up to «market» so I would get random rate increases throughout the year. When I call the main office, I never get anyone to address or justify it. Its just a dusty storage unit! The last straw came when I just got another rate increase within the year! I’m definitely taking my business elsewhere.

I’ve been a customer at storage post for two years now and its true there isn’t many kick backs for a long standing customer with a good track record for paying on time every month. Actually quite the opposite, as my rate has gone up in the last year and threatened to go up again (for extra housing costs) within a year I was hesitant to continue. However that said, I was able to email them and they promptly got back to me and were open to settling my query, which we were able to work out.
That aside however, when I am at the location, I’ve found the staff to be usually helpful and personably friendly. The management helped me downsize to a smaller locker when I sold all my furniture and one of the very helpful staff, whom it escapes me now, but I think his name is Mike, (loves motorcycles, Canada & laughs a lot) was so wonderful to assist me in taking the rest of my things to my new locker. And furthermore he always says hello when I am there to pick up my bike & such. :)
In the past there has been some under staffing issues and the shuttle service they offer wasn’t available to pick me up at the subway station, due to one person being on desk. Though when I was able to take the shuttle, another very nice gentlemen with the best and funkiest tortoise shell glasses was able to pick me up. He was also nice to speak with & made a point to say hello when I’m at the location.
All in all the place is clean, dry and none of my things have ever been damaged or at risk of being damaged while stored here.
Their free move service was a dream a couple years ago when I was in a crunch and needed to relocate quickly, & was a no fuss deal to place my things in storage under such a time restraint.
I think if they just worked out rent rises without making the customers feel they were being taken (like the New York Landlords do), while still covering house maintenance costs, then they would be golden.

They never answer questions, you can rarely speak to anyone and they will randomly increase prices. When you ask why, they just never respond. They threaten to put a lien on my account and remove my property because of their billing error, which I tried to resolve on 3 different occasions at the LIC location to which the response was our manager will take care of it. Finally I had to threaten legal action to get anyone to actually do anything. They just raised my rate and I have sent three emails asking for justification of increasing my rate to which no one has responded. This place is either grossly incompetent or dirt bags. Either way, I would stay away. Once the weather gets better, I will be changing locations

Even though the space, cleanliness, location are highly satisfactory, I’m pretty offended the price was raised soon after moving in, and has been raised again a few times every few months or so. I definitely want to warn everyone of their practice of doing so. I would get a letter in the mail about the price increase but there would never be a reason about why it was needed. Storing long term is definitely not good at this place.

Very impressed with this storage facility. Christina completed my paperwork in an efficient and pleasant manner. She was very knowledgeable about policies and explained each term very clearly. Before I signed the contract I toured the entire facility. Each floor has a bright fresh coat of paint and the entire place is clean and well maintained. Easily accessible from major highway and ample off-​street parking. It is located in an industrial area but feels safe. There are carts available to move stuff to and from the units and 2 large automatic elevators bring you to each floor. Many different size units to choose from and pricing is very good. They are currently offering a fantastic promotion. Highly recommended.

This place is absolutely adequate. The staff are fine. They are not my best friends, but they seem competent and they are pleasant. The facility is clean and well maintained. The carts are plentiful and they roll well. The storage rooms themselves are fine. They have doors that lock securely. The elevators work. There are lights. The lights turn on.
Once, we needed a larger room and they quickly and without any wait showed us the rooms they had. One of them was OK so we moved there. We paid a little more for the larger room, but that was it. No paperwork.
We were there for three years, and when we wanted to move out we just told them and they cancelled our room. No waiting 30 days, no need to show up in person with a notarized move out letter or any of that.
Just because other places are so bad, I’m giving them five stars for being completely acceptable. If I need another storage space this one will be my first choice.

I went in on Friday afternoon to rent a unit and met with the manager Sharif. He couldn’t have been more helpful and professional. I’ve never posted to Unilocal before so use that as a basis for how easy the process was.

Have been a customer here since 1999 and I don’t know why.
Rates go up more than anything in the area, everytime they «renovate» the office the rate goes higher. They have a $ 10 late charge and an additional $ 25 late charge if you pay after the 15^th. So they have a $ 35 late charge, THAT’S MORE THAN THE IRS. Nobody ever available to help you with the elevator, no body answers the phone. I DON“T WANT TO LEAVE A MESSAGE. Plenty of places in the area, give your money to another storage place. I’m moving things this week, enough is enough

WARNING! I started with a great price the first year and now they raised my rent from $ 97 per month to $ 129 (they tried to raise it to $ 161, but I talked them down.) This is way too much! Gotta look someplace to store long term.

All the people were super friendly. The space was clean and organized with plenty of carts. Be careful not to leave your locker open while moving, the halls and spaces are not under security video, just the elevators and doors. I was only there for two months but I would recommend to friends.

THIS PLACE IS AWESOME!!!
I’ve had such a great experience at this place that I had to write a review. The staff is great, and even remembers my name (seriously!). I’ve had storage units before but Storage Post LIC has surpassed them all. I run an Audio Company and at times have a truck full of gear I need to load and unload, this place is perfect for me. They have 3 huge drive-​in loading areas, and can fit 2 full size vans in each so you usually never have an issue. The staff is pretty good at keeping people moving when it gets busy so people don’t just park in the loading area (there is also parking outside). The units are nice & come in all sizes. Prices are very fair and for new customers they usually have great deals. They have a huge elevator for everyone & an extra super-​duty elevator that is for huge tall loads I believe (never really needed to use it). The place is also very clean and I always see them making improvements, i.e. painting, adding security cameras etc… I highly recommend this place.
Thanks S.P.

I don’t know what’s wrong with my face, but when I walked in to check the place out I did not get any of the sweet deals everyone else was offered. The office smelled funny and the loading dock had minimal amenities (it lacked a variety of moving carts, for example… or, for that matter, an actual dock. So if there’s more than one car waiting to unload, your stuff is going to sit uncovered on the street.)
Moreover, I wasn’t offered a decent price. They showed me a space (in the size I requested) down a dark and dingy wall of storage spaces (much darker and cheaper in quality than any other place I’ve seen), in an unheated building (maybe okay for you, maybe not), and the guy (who was nice enough, I guess), quoted me $ 164/​month for the 7×10. Not including lock, move in fee ($ 25), and insurance ($ 12/​month.) I asked him if they had any specials for someone staying 3 to 9 months, and he said, well, they couldn’t help me with a mover because I’m moving too soon, but they could offer me the first month free. If I paid for the next month in advance. That comes out to $ 125.67/month for three months, with no free truck (altho that’s not really their fault, in my case.)
Access Storage, which is in walking distance of Storage Post, offered me the same size space, with longer open hours, a loading dock, a free move, heated/​fanned storage space, and a much cleaner, better-​lit set up, for $ 174, with the first three months at half off. I also felt confident waiving the insurance with Access, which I wouldn’t have at Storage Post. And – like it makes a difference – THEIR move-​in fee is only $ 20. You could totally buy a cup of coffee in Manhattan with that extra five bucks. All told, they came out to $ 93.67/month for three months, cleaner, nicer, safer-​feeling, and the truck would have been no problem.
Neither are quite Manhattan Mini Storage, but Manhattan Mini Storage was going to charge me $ 367/​month for the same size. Just across the tunnel.
(CitiStorage, which is slightly more convenient to the 7 Train, offered me the same size space for $ 187 on the phone, with no deals at all, so I didn’t check them out. Just FYI.)
I’m sure Storage Post has it’s plusses, but I didn’t experience any, and unless they offer you a killer deal on the phone, I wouldn’t waste my time.
Two stars because they were, at least, polite, and there weren’t rats or anything horrendous in the seven minutes I was there.

Sad to say that their low prices lasted as long as it took us to move our stuff in! Ever since then, they’ve increased their monthly rate by a few dollars every other month or so. LAME.

I store my stuff here. It’s pretty convenient, it’s in a warehouse neighborhood, and there is *plenty* of parking. It seems secure with cameras and a code needed to get up the elevator. No after-​hours access either. The prices are advertised on the website and are what they are.
The people who work there aren’t super friendly though; there is a guy there most of the time (manager?) who doesn’t look up from typing on the computer when he talks and seems quite put out by his job. Well, he does work at a storage facility, how exciting is that. The kid that set me up with my unit was a spaz. Again, we are at a Storage facility.
The reason I’m giving the low rating is the way I have to work with the space. There are multiple stories in the building which are accessed by a freight elevator. The problem for me is the floor; it’s not solid. It’s made of those really wide wire metal grates. Walking on them is fine but pulling anything with wheels is a mess. It’s slow, loud, and vibrates everything on the trolley. You better make sure your fragile stuff is wrapped well or it’s gonna vibrate itself into breaking from the trip between the elevator an the unit. And you can forget anything with castors, they’ll fall through the holes and snap off. Also, the smaller (8×10 is smaller?) units don’t take the fat locks. The lock hole is structured for only the thin (magnum) locks.
The sucky thing now is that they are painting and we have been getting high on paint fumes the last few weekends taking loads over. First they sprayed the walls (with people’s stuff inside and it got overspray in the units) before we moved in (whew). Then they hand-​painted the doors when we were there. Wet paint everywhere.
Well it is a storage unit; I don’t have to live in it.

I had my doubts about getting self-​storage. I thought it’d be sketchy, dirty, and uncomfortable. And expensive!
It doesn’t have to be that way. Storage Post in LIC is a short drive or bike ride or walk from where I live, and it’s awesome.
The staff is super cool, the facilities are state of the art — clean, good customer service, and secure — and given the part of town it’s in, it won’t be changed into condos any time soon.
A room that’s 9-​by-​10 or so will run you $ 75 a month if you sign up for at least six months. And the experience of going there makes storing your stuff really worthwhile.
I recently got a space there, and it’s been awesome. I took almost 30 boxes there today alone!
Recommended. They have other locations, so check them out.