Discount RV Corner

Rv corner=give me your money
We were new to the Rv market and drove to Longmont because we had always seen a wide selection of campers in that area. I wish we had stayed local. The saying «you get what you pay for» has never been so validated by a company before. I bought a brand new 2015 Shadow Cruiser from this company and from the beginning I should have been alerted to their views on customer service. I worked with Chris, the VP of the company so I thought I was ahead of the game because I was dealing with a person who was concerned with the value of public option. NOT TRUE. As soon as they had a deposit on a camper, I could never contact a rep to see what the status was in my order. Email after after email, after phone call after phone call went unanswered. Of course they blamed it on the rep who was very «busy» with the influx of camper inquiries and trade shows. However «calling me back» to explain the rep’s deficiencies was not an option. Many months later I got my POS camper with many excuses and apologies for «not getting back to me». I should have gotten my money back then. Since then, I’ve had nothing but problems with my camper. Problems that admittedly, «could have resulted in a fire» according to their own techs. I used this camper 5 times this year and 5 times I had to bring it in for service and repair. Which means I couldn’t use the camper because it was always in for repair. Then when I picked it up, nothing was fixed, and no apologies were offered. They have now had my camper for a month– with no updates and no response to my inquiries. It’s always nice to spend $ 27,000 on a camper just to store it at the dealership wherein no fixes were being done. I attempted to plea with the ownership that we were sold a «lemon» and they should help us out in any way possible, but they declined that request — completely ignoring the fact that my camper sat untouched for weeks on end. I am now forced do try and contact the manufacturer of the crappy camper to see if they will see the unjust plights we have had to endure. The camper has literally fallen apart in front of our eyes-​we watched pieces fall off the camper as we were using it, but Discount RV claims that’s «not unusual». REALLY? they still can’t figure out why the fuse is blowing on my camper, causing dead batteries and a short «somewhere» that could possibly start an electrical Fire somewhere. But hey, they got their money, so no problem. Currently I’m waiting to hear from SOMEONE, ANYONE, on the status of my camper. Camping season has since passed us and we have had to cancel at least two trips. My advice, go with a larger reputable dealership that will put customer ahead of profits. Maybe Camping World? I’m so frustrated I can’t even think right now… I have a long list of emails and lists of things that have been found wrong with this camper if anyone wants validation. If small claims court wasn’t so historically unsuccessful and expensive, we would be there right now. Save your $ 1500 «discount» and go somewhere else.

Had to get a top replaced on our pop-​up after some hail damage. Other «service» places wanted to CHARGE us to do an insurance estimate. Sheila and the entire service department were great. Quick turn on the estimate, got the top in as promised, and got the thing replaced in one day. Quality workmanship as well. Extremely happy with the entire experience.

We stopped in here after a long 5 month trip and boy am I glad we did! We needed our furnace looked at and they had a service guy come out and look at it while the engine was still running. We were in and out of there within an hour. That is amazing as we have been to several competitors in the area and have been VERY disappointed in the service received. I am so glad we found this jewel for our RV :) Thanks to Discount RV Corner for the stellar work, well be back soon!

My wife and I were traveling across country when we noticed the roof of our travel trailer was ballooning up. We stopped at Discount RV Shelly, the service writer, helped us out and did everything she could to get our trailer in. She called me back saying that they were going to try and have it done by Monday (we brought it in on Thursday). She called us back again on Friday saying it was done. I went to pick up the trailer and Johnathan, mechanic who worked on camper, came out and told us everything he found that needed to be fixed when we returned to Vegas. Phoenix, warranty writer, also came down with all the copies of Emails she had with Heartland and also explained what was discussed. Thank you Discount RV and Chris MGR for your help and getting us back on the road so quick.