Advanced Auto Tech

From start to finish I had a wonderful experience at Advanced Auto Tech. The service manager, Ben, is an absolute delight to work with. Staff are both incredibly knowledgable and friendly. From routine maintenance to an emergency situation I would trust this shop over others I have tried in the area. The waiting room and shop is clean and they offer complimentary soda and free tv and wifi while you wait. Best auto shop in Lorton by far! Reasonably priced too! Thanks again to the wonderful team at Advanced Auto Tech!

Great clean facility. Small operation. Had one car alignment done here. Was happy with the service and up front pricing. Didn’t feel like I was being upsold anything. After seeing countless 2.5 star reviews for most shops/​dealers in the area, I made an appt with AAT and approached with caution. I was greeted with a genuine, honest service advisor and team. Was even offered a free alignment check on a second car so I took my other car in the next day. Even though some specs of my alignment on the second car were a little off, Ben the service advisor assured me it’s still OK and to save my money for a later date when the alignment was totally out of whack.
Question: Since when do you get a shop that turns down work?
Answer: When you’re a shop like AAT that does good honest work and gives professional recommendations instead of just being worried about max dollars per day.
Most places don’t understand this. Honesty in the world of auto repair (in this instance turning away work when they could have used scare tactics to recommend the alignment) may not give a shop max dollars that day but it can earn them a lifetime customer and most likely help to grow the business through word of mouth referral. Would definitely come here again!

Best place to take your vehicle for maintenance, repairs, and or inspection. Ben and Sisc, the owners, care to get the job done right and will give you honest answers. I love taking my 4Runner to Advanced Auto Tech over any Toyota dealership. I recommend them highly!

Great place to take your car. I know the owners personally, they truly care. I own a shop myself but my family takes the vehicles they own there. I trust them and can vouch for the service they provide

I’ve been coming to AAT for about 3 years. I have only the very best to say about Ben and the whole crew here. They are customer-​focused and accommodating; they work around your schedule, which in the NoVA area can be a challenge. Everyone on the staff is honest, fair, and reliable. I had one minor issue after a repair and they corrected it without question. I will continue to have my BMW service done here — Ben is the reason I keep coming back; his leadership of the team is both impressive and achieves outstanding results.

Best auto service EVER! Ben and his team are wonderful, the shop is very clean and you’ll get a fair deal there.

Had a piece of metal and a nail in my tire on my corvette. 20 min total time at the shop and the tire is fixed. Great customer service and I highly recommend using this place. The service and price is better than NTB.

Great customer service, quick state inspections, comfortable waiting area. Can’t speak for the repair work, but their inspection routine is highly recommended.

I have a CUSTOMIZED SHOW CAR which isnt always easy to work on being that it has been extensively modified with after market parts. After talking on the phone with the owner of the shop about having my in the tank fuel pump assembly replaced on my vehicle which has been garage and not driven or started since August.
They were kind enough to coordinate the pick-​up and towing of my vehicle to there shop has I travel alot I was not able to be there for the tow company. they were nice enough to charge my battery for me seeing how the vehicle had been sitting for that long and it was dead.
The repair was done in a timely matter, completed in the time frame specified and to my extreme satisfaction has the part used to replace my factory unit was of a superior quality and it also corrected an annoyance in my remote start has the original pump did not build sufficient fuel pressure to properly start the engine without hitting the remote start twice.
I would of given 5 stars but I am ALWAYS TOTALLY HONEST and they forgot to reattach my front splash guard (unrelated to actual repair) which they stated the would for me but did offer to do it after I realized It was still in the backseat and came back to inquire about it.
Overall a very good experience and I will be a repeat customer

Service was AWESOME! Went in for headlight issues, ended up being the bulbs. Was in and out in less than an hour. FANTASTIC & CLEAN waiting area and restroom. Wifi, satellite tv and complimentary drinks while your waiting. Two seater table for the children with coloring books. The staff is friendly and efficient! I will be using them again when I need it!

Great experience. I took my car in to get aligned after I noticed uneven wear on one of my tires. They called me and said they did an alignment check and the alignment is within specs. They also said my tires are cupping a little and recommend a cross-​axle rotation. They asked if I wanted a balance too and I agreed. So I went in to get a $ 94 alignment and left paying way less on a balance and rotation. Plus. they dropped me off at home after I dropped off the car in the morning. 15 minute drive each way. They offered to pick me up too, but I declined as my wife could drop me off to pick it up.
Also, I asked the customer service rep for an unusual request. I had a pic of a truck front differential on my phone that was showing signs of leaking. The steering dampener also looked like oil was leaking out of it too (which threw me off). I asked him for a ballpark quote. He quickly quoted me a VERY reasonable quote for the diff leak and then pointed out what was above the steering dampener… the oil filter. Makes perfect sense. He was fairly certain that the oil filter (during oil changes would drip) was causing the dampener to look like it was leaking. He could have taken my lack of knowledge on steering dampeners and replaced it, but he didn’t.
I’ll be back.

This place has great customer service. They got truck fixed quickly and even gave me a courtesy shuttle ride to my house nearby while the truck was being fixed.

Have gotten many things done to my vehicle here and have been very happy. BUT…
Most recently, I got a long laundry list of items serviced on my vehicle. Amongst them were an A/​C service and a Battery service.
The day I payed my nearly $ 3,000 balance my car broke down because of a bad battery connection! They made my pay for the tow and re-​service of the battery!!!
–Mistakes happen and I was okay with this as they really are a group of good guys…
…BUT then I left the shop the second time and turned my A/​C on and it was blowing hot air!!!
This time i was not so happy when they tried to charge me another $ 250 to fix this!
Couldn’t they have at least tested the A/​C after performing the original A/​C service?
I haven’t taken it back since, I am feeling financially taken advantage of and the car has been making a grinding sound since the last service.

Attempted to charge me $ 100 to tell me what I already knew was wrong with the car. I just wanted a ball park number for specific repairs and nothing else, but I got a run around on the phone. I more than understand there may be complications as the car is taken apart, but I just want to know if you’re going to overcharge me versus what everyone else in the area is quoting. I don’t really know all that much about cars and I try to approach auto repair shops as someone who needs their help, but I can’t stand places that attempt to bully you in to spending $ 100 on a procedure that requires no parts and 15 minutes of labor.

This place is great. Terrific customer service and they are not slow! I went in today because I’d been hearing a clicking sound from one of my tires, which means a nail. They found it, took it out (it hadn’t penetrated the tire yet so the tire was still good), and didn’t charge me. I’ll be back… these guys care about their customers.