Alterations by Alyssa Gabrielle

I was originally going to give this place a 3 star review because Arturo does do good work but after today’s experience I’ve had enough.
I’ve taken quite a few suits here to get tailored and while it is a bit more expensive than other places, I’ve been happy with the final product so I didn’t really mind. I dropped a suit off to be tailored and was told it’d be done by 4 pm Friday, to which I said great. On the day it was to be finished I called ahead to see what time they closed on Fridays because their hours aren’t posted anywhere online. Arturo answered and told me 6 o’clock. Following our conversation I drove out of my way to pick up this suit so that I could have it for the weekend and when I arrived at 5:50 all the lights were off and the door was locked. The worst part is that this isn’t the first time this has happened. The first it happened I shrugged it off but twice is too much.
When I confronted Arturo about it, he blamed the clocks in the store for being too fast and didn’t even apologize. That was the last straw. I paid what I owed and left. I’ll take my business elsewhere.

Think twice before taking your garments here for alterations. I took a dress of my daughters here that needed alterations for an event. He had a week to complete the alterations (this was based on his time frame he said he needed) and when I arrived today to pick up the dress they couldn’t even find the items I had left. I had to go to the back and find the items for the gal. He filled out the pick up tag correctly but put them on the wrong day and the items had NOT even been touched! I had to take the dress because my daughter needs to wear it tomorrow. When I asked the gal to leave the pins in so I would know where to pin it so my daughter can wear it tomorrow, she argued and said she wasn’t allowed to do that because it was HIS work. WHAT WORK HE DID NOTHING!!! I Am Extremely disappointed in how disorganized they are and she was totally non apologetic. She still wanted me to leave the items and pick them up next WEDNESDAY, didn’t even offer to rush them. I also took all the other items I wanted altered. I am not trusting them with anything. I will not be going back!

The tailor tore the coat fabric when he was taking off the patches sown into the sleeves. He told me this is common and was caused by an unsharpened needle when the patch was put on.
This is just not true. I used to work in men’s clothing and this is not at all common (or even heard of). Furthermore, I called Macy’s, where I purchased the suit, and they corroborated that this issue is associated with the tailor not removing the tag correctly.
He refused to take any measure of responsibility. He could have at minimum offered me a refund on the work, not to mention a reimbursement for damaging my new suit.
The back pocket button was also popped off and found in the pocket, and the pant legs were not steamed properly.
In fairness, he did a second suit at the same time and the tailoring seemed to have come out decently, and there was no torn fabric.

Arturo is a nice guy, until you start talking about price. He’s expensive. He was going to charge me $ 65/​hr on my wedding dress. But how are you suppose to know how much time he spent on it. Then he was going to charge my bridesmaid $ 85 to cut an inch off the bottom and take it out an inch on the side. I thought that was too expensive. Took my dress and my bridesmaid dresses elsewhere.

The button on my favorite jeans broke so i took them here after a recommendation from my family. I came 2 minutes before closing expecting to have to drop them off, the lights were already shut off and the alarm was on but he reopened to fix them and only charged $ 2! Great surprise, very pleased

I’ve been taking my work clothes here for the past couple months and they’ve done an excellent job every time. When you go in ask for Arturo, he’s the best for men’s wear.
The prices are reasonable. Them hems are about $ 10. You can find it done cheaper but with you won’t get the same quality as this place.

My wedding dress turned out perfect Arturo did a wonderful job for half the price what others were charging. Every one complimented my wedding dress at our wedding. thank you. Stella

I finally found a taylor that does outstanding work. Arturo is very nice, professional and the alterations come out perfect. Just recently, I took a dress in late Friday and needed it altered for a wedding on Sun. I was able to pick the dress up at 10am on Sat. The dress fits perfect. I will only use this business for all my tayloring needs.

This place is amazing! I take all my bathing suits there to have the bottoms scrunched, and not only is it done perfectly but they’ve accommodated my «rush requests»

Arturo was awesome! He is so sweet, friendly, and is a very talented tailor. He took my wedding dress in and since it was lace, it was a very difficult job to do. He did it perfectly– it fit just how I wanted it to (it held me in like a corset!) and his prices are reasonable. The dress was gorgeous. I recommend him!

I took my daughter’s prom dress there. We patronize the restaurant and also the flooring place in that center, so I thought it would be convenient and fine to also patronize the alterations shop. The dress needed to be taken in, and I wondered how he would alter it, given that it had beading. The tailor assured me that he had a gathering method that was «easy.» «No problem,» he said. I received a ticket stub and a verbal when I asked him the price it would be to fix. He wanted $ 35, and I wrote it down on the ticket.
When we went to pick up the dress, it was too loose so they said he’d «just take a few more stitches» and to send my daughter in the following day to pick it up. This I did, but in my absence he told her it would be $ 70 – twice the fee he’d told me. She called me asking if I’d speak to him on the phone. When I asked why the price was now $ 70 when he’d told me $ 35, he said repeatedly, «Come aaawwwnnnnnn…» over and over and over again, as though I were unfair even asking him to explain the 100 percent jump in price. My daughter could not bring the dress home until I went in the following morning.
Having decided not to get into an upsetting dispute over the extra $ 35, I went to the store to pay the man his double fee to get the prom dress.
On «the big day» of the prom, my daughter and several friends and their moms gathered at one house to get ready together. All went wonderfully – hair, makeup, dressing, but as soon as my daughter moved in the dress, she felt and I heard the tailor’s work break. Panic and bewilderment on her face, I told her she’d just have to be extremely careful not to move much. [Question: How does a girl go to a dance and not move?]
Not a minute later, we heard another section of the alterations break, and then another. I called the tailor at Alyssa Gabrielle and told him what was happening and asked if this breakage was going to continue. He kept saying it was no problem – to «just bring it back.» There was no time to do so, however. She had to leave for the event.
After the dance my daughter showed me how all of his work had broken apart and how she’d had to pin and hold it up to keep her dress from falling down. How frustrating when one has spent hundreds on a gown, not to mention the $ 70 for alterations that broke apart. Most disappointing is that she spent a special evening in awkward discomfort.

Going to this place for a few years…
I’m short… need to alter almost ALL the stuff I wear. So they are a bit pricy for normal stuff and dockers do not warrant the cost. BUT today I picked up my Patagonia guide pants that need a modification… they did a wonderful job on a complex alteration.
Pricy, but I’m satisfied.

In June 2010 I used this business to shorten the shoulders of a dress. I was quoted $ 20 for these alterations, but they did not write this amount on my ticket. So when I returned to pick up the dress they tried to charge me $ 25. I had to argue with them in order to pay only the $ 20 I was first told. I will not go back.

I’ve been taking my items to this shop for around 3 years. The owner is a master tailor, does all of the work and usually takes the measurements. Every piece I’ve taken to him has been perfect. I’ve never had formal wear made or altered here, however. He’s altered gaps in waistbands, shortened hems and altered tops for me. I would feel comfortable taking any type of alteration to him.
I’ve used other tailors and had problems especially with gaps in the waistband but not here.
His prices are reasonable and less than the shop in the Marketplace in Long Beach.
If you are looking for a tailor that knows what he’s doing this is the place.

Fixed the hem of a $ 300 dress for me and altered a suit for cheap. Quick & friendly too

I have taken two items there to be altered. The first was a blouse that was a wrap blouse and I wanted the fron sewn shut so that it did not gape open. When I went to pick it up, there was much hurried whispering and frantic activity and I realized that it had not been done and they were trying to quickly do it while I waited. As you can imagine, the rush job was poorly done and the blouse was rendered unwearable.
Still, I decided to go back, because any business can have a bad day. I wanted to have a skirt taken in. When I went to pick it up, it had been taken in so much that I could not button it, and I know I did not gain 10 pounds in the week’s time that it took.
It is a lovely, bright, clean place, and maybe I just had bad luck, but I never went back.

update ⁹⁄₁₇₀₈ —
Repeated recent failures to get women’s tailoring right on the first try. Men’s tailoring still good for jobs of apparently equal complexity — you find gender bias in the oddest places.
Scuttlebutt is that Gloria is no longer always taking the measurements — if you want it done right; make sure she does the measuring.
old review for history’s sake —
Overall, the best tailor I have ever been to. Prices a little higher than average for simple things like moving hems, but well worth a drive if you need a complex alteration (such as reconstructing your wedding tux because you’ve put on twenty pounds in the intervening fifteen years :-{). Good place if you are obsessive on the fit of your clothes; they’ll keep working on it till you are satisfied.
Gloria, who generally takes the measurements, is very sweet if somewhat over-​talkative (that is, if you’re just there to get your clothes altered — if you view a tailor as having a secondary function of small talk a la hairdresser, you’ll probably enjoy her).
However, I cannot support Gloria’s glowing recommendation of an eco-​friendly cleaner somewhere around Pine and Anaheim in Long Beach — the one time I schlepped there because I wanted a first rate cleaning (aforementioned tux) the first pass cleaning was at best a B– job. (cleaner offered to redo it, but I wasn’t about to schlep out there a third time to pick it up again).