4 stars– customer service 5– location & quick service 4– product availability I am not sure if this place has sold since the other review, but I’ve never had a problem when I’ve gone in there, EVER! My only complaints would be, Ralph’s across the street is cheaper, but far from quicker, it smells of insense(I have allergies), but again, it’s quicker, in this case, than Rite Aid, across the street. Great selection and EVERYTIME I’ve walked in there, even when the owners on the phone or watching tv, he stops what he’s doing, smiles and helps me!
Julie W.
Rating des Ortes: 1 Cypress, CA
BAD, BAD, ATTITUDE. Methinks most definitely, resoundingly NOT. This used to be a great liquor store when it was run by Pete and Tony a few years back. They were personable and friendly and everyone loved them. When they sold, we kept patronizing due to its convenient location, even though the new owner/cashier was less than friendly. That is until that fateful day. The hubs went in for a couple of beers, brought them up to the counter and was asked accusingly by the d-bag at the counter why he did not come in daily. He told aforementioned d-bag that the beer was cheaper elsewhere. D-bag then states that hubs needs to come in ‘EVERYDAY’ or buy at said elsewhere location. Are you seriously, and I mean seriously kidding me? I’ve never heard of minimum buying requirements being DEMANDED of customers. The beer was left on the counter and we have and will NEVER be back. There’s another review(not on Unilocal) that gives another accounting of this establishment’s less than stellar customer service levels. Need I say more?