A-1 Vacuum & Fix-It

Great local shop that has been open for over 2 decades. It’s very small but packed with quality vaccum cleaners at reasonable prices. They come fully assembled as well, which I find better than getting a box and putting it together myself. All supplies (bags, extension cords, etc) are available there as well. I’ve had to use their repair service and found the quality of the work to be good and the price quite fair.
When this vaccum finally dies I hope they’re still around to sell me my next one!

The gentleman Parvis was too kind. When I picked up my rug shampooer it worked for 5 min. then began with the same problem I took it in for. Parvis asked to bring it back in. I did, NO CHARGE. Then on the same day it had a new problem, unrelated with the original problem. Again he said «Bring it in» He took it apart in front of me and it was the roller. He charged me $ 25.00 for a new roller and the part that holds it in place + He put in 2 new belts. I offered to pay him more because the 25.00 doesn’t cover much now a days. He refused and said to have a nice day and thanked me for my business. I would highly recommend you take your VACUUM, BLENDER, SEWING MACHINE AND JUST ABOUT ANY ELECTRICAL UNIT TO HIM for repair. He was explaining that he will tackle any job and if he has to build a part for your unit because it’s maybe too old, he will he said. The shampooer works as good as new.

uncommunicative, misled me about when it was done, didn’t call. Had to drive over to find out. work was ok.

Mr. A-​1 Fix-​It fixed both my Cuisinart food processor and my KitchenAid mixer. The food processor is 14 years old and worked great WHEN it would turn on – sometimes it wouldn’t. The mixer is about 20 years old and worked perfectly until I tried to mix hazelnut butter with some chocolate to make homemade Nutella. The mixture was too stiff and the mixer ground to a halt with a horrible noise.
Mr. Hourmand fixed them both in less than a week! The processor needed a new capacitor, and now it turns on every time. The mixer unfortunately needed two new gears and a new speed control. For $ 126 it is now good as new. I don’t want a new one.
Mr. Hourmand is not a chatty guy, but I don’t care. He fixed my two essential kitchen appliances and got them working again.

I had the worst experience ever in this place. It was ok when i brought my appliance for repair. When I was picking it up, the owner was not friendly and told me why i did not bring the attachment to test as if i was told to do that before. I asked what was done. The owner told me he does not know, as the repair was done by somebody else. A couple weeks later i tried the appliance at home, and it did not work. I brought it back and tried to explain that I have the problem with it. After literally 10 seconds, the owner turned red and started shouting «Get out! Get out! I don’t want your business. I’m very angry man! Get out!!»
As i stood there shell shocked, he got from behind the counter and started moving towards me. I fled — barely since my heart started to hurt. The owner followed me to the exit without offering to help with quite heavy appliance (im very petite) and continued to insult me. Can’t forget that to this day. I guess i was lucky that I was not physically hurt by that man.

The owner has more than 30 years experience in this field. My wife and I were in the market to purchase a new Vacuum cleaner, we did our research online and decided what we want, we were very specific with the brand and model, he ordered it for us for the lowest possible price that no one else offered. He is so humble and friendly, ask him any questions, he will answer it very friendly with no pressure to buy anything, you do not feel that he is a salesman. You will not regret it. We highly recommend him. People with such great attitude need to be supported as local business.

l like to support the local small businesses. I have been doing business with Mr. Parviz in his little shop for a many years now — and he is always very accommodating. Purchased vacuum cleaners from him, had repairs done; always buy my vac cleaner bags here. He even repaired my collectible 1940’s SINGER sewing machine! True, he is not Mr. Bubbly Personality, but that’s ok with me, it probably stems from his cultural background. Cut him some slack. He’s always been nice to me. Good to support these folks, who don’t have a very high income, I’m sure, but who perform jobs that so many of us cannot, or will not, or are unable to do! Right now he’s putting a new motor in my old vac, for $ 75 because… it is lightweight, it does the job, and was made in America. I’m not about to go buy a new one made somewhere else. I’m happy that he and his small shop are nearby!

Great service and great location — I love to support local small business and this is one that has been here forever. I was in the market for new vacuum, got a great one here for good price. Highly recommended

If you’d like to deal with a grumpy old man, then by all means. Otherwise, find yourself someplace else, where you can actually get some real help.
I went in looking for an extension wand for a new Eureka vacuum. I went in equipped with the manual and part number, but before i even finished asking for what I need, the old man behind the counter (presumably the owner) hands me an extension wand. I asked if it’s for Eureka and he said it’s all the same and it should fit.
Of course it didn’t! So off i go again to return the part. This time he asked where my vacuum is, because he will make it fit (how? I didn’t even bother to argue). Told him i just want to return the part and was told i will be charged 5% for using my credit card when i paid (which is of course against credit card rule). Several ‘discussions’ ensued. I ended the transaction telling him I will give my feedback to Eureka and that he should be removed from ‘authorized dealer’ listing. I was told to go ahead, and never to come back to his store again! So there you go… customer service at its best!

I got my Bissel Proheat Turbo 2x repaired here. The owner was pleasant and had the machine fixed in a few days. It cost me less than $ 100 for the labor and parts. I was happy and the machine cleans again!

Ridiculously bad service. Went there to purchase a coupler for my blender. I was given a part with no packaging. When I asked for a new part, the owner got angry and told me it was the last coupler he had. He also mentioned he didn’t need KitchenAid’s business. The part worked in my case, but I wasn’t happy with his attitude.

My Bissell Proheat Turbo 2x is working better now then it did when it was new.
The kind, knowledgeable gentleman had to order a couple parts for my carpet cleaner and I still got it back in a week.
The owner was pleasant and helpful. I had no problem communicating with him, he kept his word and fixed my machine!!!
THANK YOU A-​1 VACUUM & FIX-​IT!!!

Not friendly. Not communicative. I had 2 vacuum repairs on the same vacuum. My hose is still not working, and there is now a loud clicking sound whenever I vacuum. I brought it in again and asked if he could re-​do his repair, and he said no — this was a new problem. It wasn’t, but he doesn’t keep records of his repairs, so he didn’t know. Not recommended.

Terrible service, attitude and quality of work. Do not waste your time or money. Couldn’t believe his bad attitude or service. There are many other good places around town.

The shop has clearly been here forever and I have no way of knowing how good the repairman is at fixing vacuums or sewing machines.
Despite being a KitchenAid certified repair center, this shop couldn’t fix what I thought was a fairly simple problem with my mixer. Unfortunately my mixer had to sit in the shop for several days doing nothing, and I was disappointed when I came to pick it up.
I’ll be sending my mixer directly in to KitchenAid for repair instead.
On the upside, I wasn’t charged.

If your Kitchen Aid mixer dies do not take it here. Go to another one of the repair shops that Kitchen Aid Customer Service recommends.
My mixer would loose the top three speeds when mixing something heavy. It just started doing this recently so I knew something in the inner workings might have gone awry. I brought it in hoping they could take a peek inside and see what’s up. Not only did the store owner watch me as I struggled to heave my mixer up onto the counter, but when I explained to him what the problem was, he simply flicked the mixer on, looked at me with a blank stare, and said «There’s nothing wrong». That’s it. He said nothing else, just that there’s nothing wrong and didn’t even try to attempt to fix it. What the hell?
Needless to say, I left the store in a huff with my mixer still broken. Just as I was beginning to think that good customer service was beginnning to have a comeback, I was proven wrong.

I brought in my Hoover upright vacuum on a Saturday, described the issues I thought it was having, and received an estimate for of $ 65 for the repair. The vacuum was repaired on time a few days later and within the estimated cost. The vacuum works like new! I thought the service was excellent and very professional. I would recommend «A-​1 Vacuum & Fix-​It» to anyone looking for a honest vacuum repair service!

Customer service: lacking
Human Resources Dept: non-​existent
Didn’t come here for a broken vacuum cleaner or sewing machine or lamp. Nor did I need sharpening services. I came because I accidentally broke a part of my brother’s Kitchen Aid blender and the older brother that he is, was requesting me to replace it.
Customer Service at Kitchen Aid headquarters said this place would have my replacement «coupler» for about $ 7. So I headed down to this cramped space (filled with vacuum cleaners and other random machinery items) and told some guy what I needed.
I then told him that part of the piece was still on the blender and how was I going to take off the old part and put on the new one. I had asked if there was a special tool that he had that I could borrow, but he just looked at me like I was some stupid girl and didn’t even answer my questions or offer any helpful advice so I just paid for my new blender piece and left in a humpf.
Note: I was going to give one star but realized that he actually had the part so for that, he gets an extra star.

I took my shop-​vac here to be repaired. The owner was very nice and told me it would cost $ 35 + parts to repair it. He called me a few days later to tell me that it needed a new motor which he’d have to special order. He estimated that that would cost $ 50 – 60. That was a bit more than I wanted to spend so I decided not to repair it.
When I went to pick up the vacuum he didn’t charge me anything! I was prepared to at least pay the $ 35 for his time and diagnosis, but he told me «no problem». He explained that shop-​vac makes their vacuums in such a way that it is generally easier to just buy a new one. The motors are designed in such a way that you have to replace them instead of repairing them. It really is too bad that we live in such a throw-​away minded society.
So, if you have a good, old-​school vacuum or other small appliance — take it here before you decide to just replace it — you won’t be sorry and you’ll be doing your part to save the environment too!

You would miss this little shop if you blink while driving by it on San Antonio. It is tiny and stuffed to the gills with vacuums. The owner is a sweet older man who I have always found to be honest and upfront about what he thinks the repair charge will be. If it winds up being different, he will call and okay it with you. The turnaround time is a few days, which might seem like awhile in our «I want it yesterday» culture, but it is worth the time investment.