Jim Flynn – State Farm Insurance Agent

About two years ago I nervously looked into life insurance. I knew I needed it but, was embarrassed about knowing so little about the process. Jim sat my wife and I down and answered every question in a way that made us feel comfortable and more importantly, not ignorant! It is a skill that I feel is lost on most businesses these days. About a year after setting up our life insurance we decided to look into auto insurance as well. This time we spoke with Irene in his office. Jim is good but, Irene took us under her wing like we were a couple of her own kids. I never expected this from an insurance company. They all advertise it. Few live up to it. I won’t mention our previous insurance company, but suffice it to say they fell far short in service and we never saw them, so absolutely no chance of fostering a familiar relationship.

Last week a buddy asked me about life insurance. I was feeling a little rusty about the differences between Term and Universal. I happened to be in the neighborhood of Jim’s office so I stopped in without an appointment. This time Max helped me. Irene was busy working her magic with another family. What do you know, Max was awesome too! He sat me down, told me everything I needed to know, and I was able to explain the differences to my buddy who like me was uncomfortable about his lack of information on the subject. Now he is going to talk to them. How savvy is that! They are so good at what they do that they have me selling life insurance commission free!
Phillip Mobley

I dealt with Tammy who works under/​for James. Once I purchased a renters insurance policy I asked to make some changes to it at the request of my building manager and State Farm has basically ignored my requests for 2 weeks now. After my one year policy is up I will be going somewhere else!

I’ve been using this State Farm for renter’s, auto, and homeowner’s insurance for several years now. In particular, I highly recommend working with Irene, who is super knowledgeable, thorough, and friendly. She answered all my questions when I was setting up my policies and was honest about recommendations for the coverage I needed and for what unnecessary stuff I could skip to save some loot. I also like that she has always been available via phone for quick follow-​up questions about my plans. Like a good neighbor, Irene is there!