Access Print & Copy

After I was turned away by two print shops, I called in to Access Print an hour before they closed and asked if they would be able to print 16 copies of a 24 page PDF. Claire told me it could be done in 30 minutes.
I headed over and she did a couple test prints for me and showed me the quality difference between color and black & white prints. She even worked with me on a quote and gave me their best price. Incredibly happy with the quality and was in and out of there in less than 20 minutes. Thanks! I will be back again.

I walked in to print out 3 colored letter pages. The staff was very unfriendly and didn’t print the pages the way I want as they printed the content to fit a letter page when I clearly asked them to print them with the shown size.

Short version:
I got a fair price ($ 78 for a 36″ x 48″ color poster, white background), and the poster came out beautiful. It was clean and clear with accurate colors. The poster also seemed to include a gloss. In addition, they went above and beyond to help me when something went wrong that wasn’t their fault. I strongly recommend them for college or grad students in the area who need posters.
Long version:
At first the place had me nervous. They got my measurements wrong in the quote and, other than Kevin, they couldn’t seem to understand me over the phone. To make matters worse, I had only ONE particular day (between travels) when I could pick up the poster, which was for an academic conference. On that day, I swung by Access Print around noon, fresh off the plane jetlagged and stressed, and picked up my poster. I stupidly did not carefully check if it had printed correctly. Around 5.35pm I noticed issues with the font. I panicked and called the place (thinking they were open til 8pm or so), and Kevin (?) said to come back in and they’d see what they could do.
What with LA traffic, it took a while to get there, and he called me to see where I was, and mentioned that they close at 6pm. However, he said he’d keep his staff there until I got there so we could fix my poster. I arrived and me, him and two female staff members worked together to figure out why the PDF that looked fine on my own computer was wonky on theirs.
Turns out, it had to do with my using Firefox instead of Adobe, so this really wasn’t my fault OR theirs, but they printed a new, correct poster for me while I waited, at no charge, and were nothing but nice to me. I think he and his employees wound up staying after a good 35 or 40 minutes, just for me. And I was just a first-​time customer with no previous relationship with them.

I’m sorry to say that I’m very disappointed in Access Print and Copy. I’d worked with them about a year earlier to print some posters, and they did a fast, excellent job.
I went in today to print more posters, and got extremely rude and confusing customer service. The first person I was working with wasn’t listening to what I wanted, and couldn’t give me a professional opinion on what paper to use. The second person was abrupt, rude, and dismissive.
One guy, at least, was trying to figure out what was going on! To him, I give that second star. Best of luck to you, buddy, and thanks for your efforts.

Prompt and excellent service! I had a large printing job (~1,000 pages) but they had me in and out of the store in 20 minutes. Competitive prices too. Will definitely come back!

As a brand and pr consultant– I’ve had my fair share of working with graphic designers and printers and by far, Kevin and Claire at Access are the most professional, customer services oriented, and most importantly, most accurate and on point printer vendor I have EVER worked with. Always on time when they say it will be done, always available when you need to talk to them and always returns your call or emails immediately (and I haven’t been a customer for that long) — so it means they don’t play favorites– everyone gets the same VIP treatment. Was referred to them by a business colleague a few months ago and I have not gone anywhere else for business cards, forms, event material collateral, etc. Beyond impressed.

Kevin, the owner, is your man. I needed a poster and he delivered in 2 hours. No issues.

I had a large birthday banner made for my husband and dog’s joint birthday party. (See uploaded photo and don’t judge me. Haha!) The turn around was fast and the people at Access Print & Copy were very easy to work with. I love the work they did! The banner looked awesome — good quality and the colors were bright, the price was fair. I highly recommend them!

We used these guys for business cards, direct mail and poster printing a few times over last year. Service is great. The owners are friendly, always there and on time when they promise a job.
Prices are competitive as we bid our work to at least 3 printers all the time. You might have to park a block away or two, but I would use these guys again.