Affordable Moving Solution

Avoid this company at all costs, no matter what price they quote you. I have NEVER dealt with such unprofessionalism in my life. I had scheduled a move for tomorrow at noon and just got a call at 6:30 p.m. (the night before) letting me know that the price I was quoted was wrong and the cost is actually 50% higher than what I was quoted. I tried to tell the representative (Jimmy Lee) that I already took time off from work tomorrow and it wasn’t fair for him to call me the night before my move. His answer? That he only found out 2 minutes ago that the price was wrong, otherwise he would have called sooner. I told him that wasn’t the point. He also mentioned that mine wasn’t a «big move» so it wasn’t a big deal to let me know the night before. Unbelievable. Perhaps it’s not a big job for them, but I was counting on this move tomorrow. I asked for the owner (Steven) to call me, but Jimmy Lee said that he doesn’t usually call customers back. Again, very unprofessional. One more thing. At the end of the call, I let him know that I would be writing a negative review online, and he said «Oh we don’t care about Unilocal… only 100,000 people read Unilocal… we get our business from Westside Rentals.» Thanks for letting me know, Jimmy Lee. If I can find a way to warn Westside Rentals members, believe me, I’ll get the word out.